Front Desk Supervisor - Casino jobs in Terre Haute, IN

Front Desk Supervisor - Casino supervises a team of front desk clerks who are responsible for guest check-in and check-out. Performs administrative duties for the front desk including guest check-in, check-out, and billing. Being a Front Desk Supervisor - Casino counsels and coaches a team of clerks and ensures all tasks are completed competently. May manage the team's shifts to ensure full coverage. Additionally, Front Desk Supervisor - Casino responds to and resolves guest complaints and concerns. May require a high school diploma or equivalent. Typically reports to a manager. The Front Desk Supervisor - Casino supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Front Desk Supervisor - Casino typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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Welcome Desk Supervisor
  • Terre Haute Casino Resort
  • Terre Haute, IN FULL_TIME
  • SUMMARY
    The Welcome Desk Supervisor is responsible for the successful overall coordination and direction of all activities related to the welcome desk areas of the hotel on assigned shifts; ensuring smooth and efficient operations in accordance with policies, procedures and objectives of guest service.

    SPECIFIC DUTIES AND RESPONSIBILITIES
    The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job with or without reasonable accommodations. This list of duties and responsibilities is not intended to be all-inclusive, but a general illustration.

    • Supervises all welcome desk staff on assigned shift. Supervises additional hotel departments in the absence of department supervisor.
    • Assists the Hotel Manager in creating, developing and implementing an effective strategy of organization for the front office areas of the hotel, ensuring maximum guest service and satisfaction.
    • Assists with achieving budgeted revenues and expenses, and maximizes profitability related to guest service.
    • Assists in the management of the room inventory function, to maintain highest possible room occupancy and average daily rate.
    • Maintains procedures for handling of financial transactions, security of monies, guest service and emergency problems.
    • Guides and supports front office (welcome desk) and guest amenity area employees in daily responsibilities on assigned shift.
    • Monitors room blocks in the hotel system to ensure they are handled correctly.
    • Communicates with other departments to ensure proper handling of guests and groups.
    • Ensures Welcome Desk team and other guest service areas coordinate with player services and housekeeping on amenities and room assignments of hosted guests.
    • Other duties as assigned.

    STANDARDS OF PERFORMANCE
    • Ability to maintain high levels of confidentiality and integrity.
    • Maintain interpersonal working relationships among all Team Members and the public.
    • Excellent verbal and written communication skills.
    • Willingness to assume overall responsibility relative to the performance of the position
    • Must be detail oriented, have a professional attitude, strong organizational and time management skills, and be customer-focused
    • Available to work when needed, including weekends, holidays, and nights.

    EDUCATION, TRAINING, AND EXPERIENCE
    High School Diploma or equivalent required. 1-year supervisory experience required in front desk management, or comparable hospitality and customer service leadership experience.

    MATH ABILITY
    Ability to perform basic mathematics

    REASONING ABILITY
    Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret a variety of instructions in written, oral, diagram or schedule form.

    COMPUTER SKILLS
    Candidate must be experienced in Microsoft Office.

    CERTIFICATES AND LICENSES
    Must be able to obtain and maintain appropriate applicable licensing.

    PHYSICAL DEMANDS
    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit or stand; walk; use hands to finger reach, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee may also be required to lift, push, and pull up to 50lbs independently and more than 50lbs with assistance. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment can be moderate to loud at times.

  • 7 Days Ago

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Welcome Desk Supervisor
  • Terre Haute Resort Casino
  • Terre Haute, IN FULL_TIME
  • SUMMARYThe Welcome Desk Supervisor is responsible for the successful overall coordination and direction of all activities related to the welcome desk areas of the hotel on assigned shifts; ensuring sm...
  • 10 Days Ago

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Welcome Desk Agent
  • Terre Haute Casino Resort
  • Terre Haute, IN FULL_TIME
  • SUMMARY The Welcome Desk Agent accommodates hotel guests by registering and assigning rooms, issuing room keys, transmitting and receiving messages, keeping records of occupied rooms and guests’ accou...
  • 3 Days Ago

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Welcome Desk Agent
  • Terre Haute Resort Casino
  • Terre Haute, IN FULL_TIME
  • SUMMARYThe Welcome Desk Agent accommodates hotel guests by registering and assigning rooms, issuing room keys, transmitting and receiving messages, keeping records of occupied rooms and guests’ accoun...
  • 5 Days Ago

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Front Desk
  • The Inn at Depauw
  • Greencastle, IN PART_TIME,FULL_TIME
  • We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering gu...
  • 3 Days Ago

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Housekeeping Supervisor
  • Terre Haute Casino Resort
  • Terre Haute, IN FULL_TIME
  • SUMMARY The Housekeeping Supervisor is responsible for all aspects related to hotel housekeeping and the laundry room. Supervises a team to ensure all daily activities are planned and executed so that...
  • 7 Days Ago

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0 Front Desk Supervisor - Casino jobs found in Terre Haute, IN area

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Union Hospital - Hospital Valet
  • Towne Park Ltd.
  • Terre Haute, IN
  • At Towne Park, it's more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a h...
  • 3/28/2024 12:00:00 AM

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Medical Assistant II - Primary Care-Owen County **Full Time/Days/40 Hours Per Week/No Weekends/No Holidays** (Medical Assistant Certification Required)
  • Indiana University Health
  • Spencer, IN
  • Job Description IU Health Primary Care in Owen County is currently seeking a Medical Assistant to join their team! We ar...
  • 3/28/2024 12:00:00 AM

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FT Real Estate Data Entry Operator - Work From Home>
  • Greccio Housing
  • Terre Haute, IN
  • [Administrative Assistant / Fully Remote] - Anywhere in U.S. / Competitive pay / Health, dental & vision / PTO / 401 mat...
  • 3/28/2024 12:00:00 AM

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FT Data Entry Clerk - Work From Home>
  • D1 Training
  • Terre Haute, IN
  • [Administrative Assistant / Fully Remote] - Anywhere in U.S. / Competitive Pay - As a Data Entry Clerk you'll: Insert da...
  • 3/27/2024 12:00:00 AM

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Entry-Level Data Entry Specialist (Remote)
  • Maxion Research
  • Terre Haute, IN
  • We appreciate you checking us out! Work At Home Data Entry Research Panelist Jobs - Part Time, Full Time This work-from-...
  • 3/27/2024 12:00:00 AM

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Administrative Assistant - Work From Home>
  • Rob Levine Law
  • Terre Haute, IN
  • [Office Assistant / Fully Remote] - Anywhere in U.S. / Competitive Pay - As an Administrative Assistant you'll: Act as t...
  • 3/27/2024 12:00:00 AM

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Workforce Development Supervisor
  • Televerde
  • Terre Haute, IN
  • Job Description Job Description Job purpose The Workforce Development Supervisor (WDS) will work on programs and support...
  • 3/27/2024 12:00:00 AM

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Patient Services Representative
  • Optum
  • Greencastle, IN
  • Opportunities with American Health Network, OptumCare partner. When you join American Health Network (AHN), you become p...
  • 3/25/2024 12:00:00 AM

Terre Haute is located alongside the eastern bank of the Wabash River in western Indiana. The city lies about 75 miles (121 km) west of Indianapolis. According to the 2010 census, Terre Haute has a total area of 35.272 square miles (91.35 km2), of which 34.54 square miles (89.46 km2) (or 97.92%) is land and 0.732 square miles (1.90 km2) (or 2.08%) is water. The Wabash River dominates the physical geography of the city, forming its western border. Small bluffs on the east side of city mark the edge of the historic flood plain. Lost Creek and Honey Creek drain the northern and southern sections ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Front Desk Supervisor - Casino jobs
$34,300 to $48,061
Terre Haute, Indiana area prices
were up 1.3% from a year ago