Front Desk Supervisor - Casino supervises a team of front desk clerks who are responsible for guest check-in and check-out. Performs administrative duties for the front desk including guest check-in, check-out, and billing. Being a Front Desk Supervisor - Casino counsels and coaches a team of clerks and ensures all tasks are completed competently. May manage the team's shifts to ensure full coverage. Additionally, Front Desk Supervisor - Casino responds to and resolves guest complaints and concerns. May require a high school diploma or equivalent. Typically reports to a manager. The Front Desk Supervisor - Casino supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Front Desk Supervisor - Casino typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Position: Front Desk Supervisor
Department: Hotel Operations
Job Summary: Greets and registers guests, receives payment for services, and provides support in other capacities, as needed, such as performing concierge duties. Ensures all service standards are met and followed by all team members. Supervises and controls the front office during the swing shift period.
Duties and Responsibilities (specific areas of responsibility include but are not limited to):
Knowledge, Skills, and Abilities:
Minimum Qualifications:
Preferred Qualifications:
Job Type: Full-time
Benefits:
Schedule:
Work setting:
Ability to Relocate:
Work Location: In person
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0 Front Desk Supervisor - Casino jobs found in Sierra Vista, AZ area