Front Desk Supervisor - Casino jobs in Sandy, UT

Front Desk Supervisor - Casino supervises a team of front desk clerks who are responsible for guest check-in and check-out. Performs administrative duties for the front desk including guest check-in, check-out, and billing. Being a Front Desk Supervisor - Casino counsels and coaches a team of clerks and ensures all tasks are completed competently. May manage the team's shifts to ensure full coverage. Additionally, Front Desk Supervisor - Casino responds to and resolves guest complaints and concerns. May require a high school diploma or equivalent. Typically reports to a manager. The Front Desk Supervisor - Casino supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Front Desk Supervisor - Casino typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

S
Front Desk Supervisor
  • Salt Lake Marriott City Center
  • Salt Lake, UT FULL_TIME
  • FRONT DESK SUPERVISOR

    Our ideal Front Desk Supervisor will have prior hotel front desk experience. Marriott, PMS and MARSHA knowledge is a plus. Supervisors are expected to check in/out guests, be a guest’s advocate in both positive and negative situations, and provide incredible customer service.

    The Front Desk Supervisor is responsible for overseeing the daily operations of the front desk staff to attain optimal guest satisfaction. Available to work am, pm, weekends, and holidays required.

    • Check-in/check-out hotel guests courteously and efficiently according to hotel standards; process all payments according to established hotel requirements. Provide information to any guest or visitor inquiry.
    • Perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness.
    • Ability to proactively train team members in the moment and verbally coach.
    • Ability to operate telephone console, to remain stationary at assigned post for extended periods of time, to understand guest inquiries and provide responses, to promote positive relations with all individuals who approach the Front Desk by telephone or in person.
    • Ability to focus on guests’ needs, remaining calm and courteous, to think clearly, quickly and make concise decisions, to ensure security of guest room access.
    • Ability to satisfactorily communicate with guest, co-workers and management to their understanding.
    • Handle guest complaints with follow up to ensure guest satisfaction and report incidents thoroughly to the required managers.
    • Ability to work well under pressure of 50 arrivals/departures within any given-hour work shift.
    • Ability to maintain confidentiality of all guests and hotel information.
    • Ability to work cohesively with other departments and co-workers as part of a team.
    • Monitor, send and distribute guest messages, mail and faxes.
    • Document and confirm reservations and cancellations.
    • Communicate pertinent guest information to designated departments/personnel.
    • Adhere to all cashiering procedures.
    • Maintain guest privacy and security at all times by following policies regarding key security and guest room numbers. Complete additional duties/tasks as assigned daily by management.
    • High School graduate or equivalent

    Job Type: Full-time

    Experience:

    • Front Desk: 1 year (Required)

    Education:

    • High school (Required)

    Work authorization:

    • United States (Required)

    Job Type: Full-time

    Pay: $18.00 per hour

    Benefits:

    • 401(k)
    • Dental insurance
    • Employee discount
    • Health insurance
    • Life insurance
    • Paid time off
    • Vision insurance

    Schedule:

    • 10 hour shift
    • 8 hour shift
    • Holidays
    • Monday to Friday
    • Weekends as needed

    Work setting:

    • In-person

    Education:

    • High school or equivalent (Preferred)

    Experience:

    • Hotel experience: 1 year (Required)

    Ability to Relocate:

    • Salt Lake City, UT 84111: Relocate before starting work (Required)

    Work Location: In person

  • 19 Days Ago

S
Front Desk Supervisor
  • Snowpine Lodge
  • Alta, UT FULL_TIME
  • Property Description Snowpine Lodge is a luxurious mountain resort nestled in the picturesque Alta Ski Area of Utah, offering an extraordinary work environment for those who love the outdoors and hosp...
  • 21 Days Ago

W
Front Desk Supervisor
  • Westgate Resorts
  • Park City, UT FULL_TIME
  • Job Description As the Front Desk Supervisor, you will: Schedules and directs Front Office team members as needed Serves as Manager of Duty in the absence of the General and Front Office Manager. Supe...
  • 1 Day Ago

M
Front Desk Supervisor
  • Marriott Salt Lake at City Creek
  • Salt Lake, UT OTHER
  • About UsIt is an exciting time at the Salt Lake Marriott Downtown at City Creek and the hotel has great opportunities to join our team. We are located in the heart of the city and near the downtown ar...
  • 2 Months Ago

C
Front Desk Supervisor
  • Courtyard Salt Lake City Airport
  • Salt Lake, UT FULL_TIME
  • Job Summary The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arriva...
  • 22 Days Ago

H
Hotel Front Desk Supervisor
  • Holiday Inn Express SLC Airport East
  • Salt Lake, UT FULL_TIME
  • Are you looking for a rewarding leadership opportunity and have previous experience as a front desk agent? We’re hiring a hotel front desk manager to lead our already fantastic team. You’ll be respons...
  • 1 Day Ago

Filters

Clear All

Filter Jobs By Location
  • Filter Jobs by companies
  • More

0 Front Desk Supervisor - Casino jobs found in Sandy, UT area

L
Front Desk Supervisor
  • Lodging Dynamics
  • Midway, UT
  • Job description JOB SUMMARY The Front Office Supervisor administers all front office functions and supervising staff on ...
  • 3/28/2024 12:00:00 AM

M
Concierge
  • MBK Senior Living
  • Salt Lake City, UT
  • **Concierge** Salt Lake City, Utah / Administrative Concierge / Full-time Working at MBK Senior Living is more than a jo...
  • 3/28/2024 12:00:00 AM

S
Front Desk Receptionist
  • Serenity Healthcare
  • Salt Lake City, UT
  • Front Desk Receptionist Location: Holladay, UT Are you someone who enjoys connecting with people? Then this opportunity ...
  • 3/28/2024 12:00:00 AM

S
Treatment Coordinator- Utah Oral Surgeons
  • Specialty Dental Brands-UT
  • American Fork, UT
  • Job Type Full-time Description Treatment Coordinator Reports to: Practice Managers Job Summary/Responsibilities With the...
  • 3/27/2024 12:00:00 AM

C
Operations Supervisor
  • Concord Hospitality
  • Salt Lake City, UT
  • Description We are hiring an Operations Supervisor! We are looking for associates and Leaders that have a passion to ser...
  • 3/27/2024 12:00:00 AM

S
Workplace Coordinator
  • Solve IT Strategies, Inc.
  • Midvale, UT
  • Job Description Job Description Solve IT Strategies is looking for a WORKPLACE COORDINATOR . This role is located at Cot...
  • 3/25/2024 12:00:00 AM

S
Front Desk Supervisor - Chateaux
  • Steinlodge
  • Park City, UT
  • ** Front Desk Supervisor - Chateaux** **Job Category****:** Rooms Division **Requisition Number****:** FRONT02529 Showin...
  • 3/24/2024 12:00:00 AM

P
Front Desk Receptionist - PG Pool
  • Plgrove
  • Pleasant Grove, UT
  • Wage:$10-$12/hour Part-time, non-benefitted, non-exempt **GENERAL PURPOSE** The Veterans Memorial Pool Receptionist serv...
  • 3/24/2024 12:00:00 AM

Sandy is a city in Salt Lake County, Utah, United States. The population was 87,461 at the 2010 census, making it the sixth-largest city in Utah. The population is currently estimated to be about 96,145 according to the July 1, 2017 United States Census. Sandy is home to the Shops at South Town shopping mall; the Jordan Commons entertainment, office and dining complex; and the South Towne Exposition Center. It is also the location of the soccer-specific Rio Tinto Stadium, which hosts Real Salt Lake and Utah Royals FC home games, and opened on October 8, 2008. The city is currently developing ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Front Desk Supervisor - Casino jobs
$35,743 to $50,083
Sandy, Utah area prices
were up 2.3% from a year ago