Front Desk Supervisor - Casino supervises a team of front desk clerks who are responsible for guest check-in and check-out. Performs administrative duties for the front desk including guest check-in, check-out, and billing. Being a Front Desk Supervisor - Casino counsels and coaches a team of clerks and ensures all tasks are completed competently. May manage the team's shifts to ensure full coverage. Additionally, Front Desk Supervisor - Casino responds to and resolves guest complaints and concerns. May require a high school diploma or equivalent. Typically reports to a manager. The Front Desk Supervisor - Casino supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Front Desk Supervisor - Casino typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Stein Eriksen Residences
Presenting beautiful and contemporary design, magnificent mountain surroundings and the renowned Stein service. Nestled mid-mountain at the acclaimed Deer Valley Resort in Park City, Utah a premiere year-round destination. Named after Norwegian Olympic Gold Medal skier Stein Eriksen.
Why work for the best?
The Stein Collection creates legendary experiences for our team members, guests, and owners at all four of our properties: Stein Eriksen Lodge, Stein Eriksen Residences, The Chateaux Deer Valley, and The Chateaux Residences. We believe that our goals are realized through commitment to our team members, where every person is a valuable asset and key ingredient to success.
We consider ourselves very fortunate to be based in Park City, a vibrant, community-oriented town, and consider it our duty to contribute, support, and partake in these extraordinary efforts. As a long-established icon and ever-growing brand, Stein Collection employs hundreds of hard working, diverse, and exceptional team members year-round. More than 70 team members have been with us for 10 or more years and we attribute our staff loyalty to the positive and respectful company culture our team fosters.
Front Desk Supervisor
Provide shift supervision and guidance to the Front Desk. Ensure each area is managed in accordance with operating standards to maintain a professional image and superior customer service. Ensure that all reports are completed as required. Resolves quickly and timely on guest complaints, concerns or disputes. Responsible to report all issues to Front Desk Manager. Assist with training new team members as well as ongoing training for employees.
Essential Functions:
Stein Collection offers:
We pride ourselves on being an EEO. We are committed to hiring a diverse workforce.
Clear All
0 Front Desk Supervisor - Casino jobs found in Rock Springs, WY area