Front Desk Supervisor - Casino jobs in Pembroke Pines, FL

Front Desk Supervisor - Casino supervises a team of front desk clerks who are responsible for guest check-in and check-out. Performs administrative duties for the front desk including guest check-in, check-out, and billing. Being a Front Desk Supervisor - Casino counsels and coaches a team of clerks and ensures all tasks are completed competently. May manage the team's shifts to ensure full coverage. Additionally, Front Desk Supervisor - Casino responds to and resolves guest complaints and concerns. May require a high school diploma or equivalent. Typically reports to a manager. The Front Desk Supervisor - Casino supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Front Desk Supervisor - Casino typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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Front desk
  • Seminole Hard Rock Hotel & Casino Hollywood
  • Hollywood, FL FULL_TIME
  • Overview

    About Seminole Hard Rock Hotel & Casino Hollywood

    Seminole Hard Rock Hotel & Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida.

    This world-renowned entertainment, gaming and hospitality destination unveiled a $1.5 billion expansion on Oct. 24, 2019.

    New offerings include 638 upscale guestrooms in the first-ever Guitar Hotel, 168 luxury guestrooms and unique swim-up suites in the adjacent Oasis Tower at Seminole Hard Rock Hotel & Casino Hollywood, and 465 newly redesigned guestrooms in Hard Rock Hotel for a combined room count of 1,271 throughout the resort.

    • Additional amenities include the lush, Bora Bora style lagoon with private cabanas and butler service; a 42,000 square-foot Rock Spa & Salon;
    • a 13.5-acre recreational water experience for swimming, kayaking and paddle boarding; 19 dining outlets and 20 bars and lounges;
    • an expansive gaming floor with 3,100 slots, 195 table games and a 45-table poker room; 120,000 square feet of premier meeting and convention space including a 38,000 square-foot, carpeted exhibition hall;

    and a 26,000 square-foot retail promenade. The highly anticipated Hard Rock Live entertainment venue with a 7,000-person capacity, will showcase A-list entertainers, comedy acts, Broadway performances, sporting events and live broadcast productions.

    The integrated resort is located on 87 acres of the Hollywood Seminole Reservation along State Road 7 (. Highway 441), and is 10 minutes from Fort Lauderdale / Hollywood International Airport and 30 minutes from downtown Miami and Miami International Airport.

    For more information, visit us online at , call 800-937-0010 or follow us : Facebook : SeminoleHardRockHollywood, Twitter : @HardRockHolly, Instagram : @HardRockHolly.

    Benefits & Perks :

    We offer rockin' benefits that include Medical, Dental, Vision & Life Insurances, 401K, Paid time off, Annual Bonus Opportunity & much more! Please visitto see our full list of benefits!

    Responsibilities

    Under the direction of the Front Office Leaders, the incumbent assists the guest with luggage storage needs and oversees the bell desk operation.

    Also responsible for organizing bell closet and providing guest with general information to ensure pleasant guest experience.

    Essential Duties and Responsibilities :

    • Exhibit conduct in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and procedures.
    • Maintain Orderly Belldesk
    • Maintain Orderly Bellcloset (shared responsibility with bellmen)
    • Maintain Complete and accurate logs
    • Maintain Bellmen rotation
    • Assisting guests with routine questions
    • Answer the phones.
    • Assign bellmen tasks.
    • Performs all duties as assigned.

    Qualifications

    High School diploma or GED is required. In addition, one (1) to three (3) years of Customer Service experience is required, or an equivalent combination of education and experience.

    Exceptional command of the English language. Ability to work flexible schedules including nights, holidays, weekends as required.

    Work Environment :

    While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel;

    reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and / or move up to 50 pounds.

    Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.

    • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
    • The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public.
    • Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.

    Closing :

    The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements.

    Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.

    As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended.

    These background checks may include, but are not limited to :

    • Credit Check
    • Criminal Background Check
    • Drug Screen
    • Last updated : 2024-02-27

  • 27 Days Ago

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Casino Operations Supervisor
  • The Big Easy Casino
  • Hallandale, FL FULL_TIME
  • We have an exciting position open for Casino Operations Supervisor! The Big Easy Casino means winning with a party atmosphere. From our State of the Art gaming floor and our gourmet dining, there is p...
  • 7 Days Ago

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Front desk supervisor
  • Pelican Grand Beach Resort
  • Fort Lauderdale, FL FULL_TIME
  • Job Type Full-time Description Sitting directly on the Atlantic Ocean, Pelican Grand Beach Resort boasts breathtaking views and instantly surrounds guests with a sense of old Florida grandeur. 156-roo...
  • 18 Days Ago

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Hotel Front Desk Supervisor
  • Sheraton Suites Cypress Creek
  • Fort Lauderdale, FL FULL_TIME
  • The Sheraton Fort Lauderdale Cypress Creek Hotel is currently hiring a Front Desk Supervisor. If you are an enthusiastic people person with front desk supervisor experience, then we want to hear from ...
  • 21 Days Ago

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Front Desk Supervisor
  • Courtyard Fort Lauderdale Beac
  • Fort Lauderdale, FL FULL_TIME
  • Job Summary The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arriva...
  • 22 Days Ago

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Front Desk Supervisor - Franchised
  • Marriott International
  • Weston, FL FULL_TIME
  • Job Number 24041721Job Category Rooms & Guest Services OperationsLocation Residence Inn Fort Lauderdale Weston, 2605 Weston Road, Weston, Florida, United States VIEW ON MAPSchedule Full-TimeLocated Re...
  • 2 Days Ago

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0 Front Desk Supervisor - Casino jobs found in Pembroke Pines, FL area

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Front Desk Coordinator
  • Akumin
  • Pembroke Pines, FL
  • The Patient Coordinator is responsible for performing a variety of customer service and patient care tasks to ensure a p...
  • 3/28/2024 12:00:00 AM

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Front Desk Coordinator
  • Akumin
  • Hollywood, FL
  • The **Patient Coordinator** is responsible for performing a variety of customer service and patient care tasks to ensure...
  • 3/28/2024 12:00:00 AM

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Front Desk Coordinator
  • Platinum Dermatology Partners LLC
  • Pompano Beach, FL
  • Job Details Job Location Coconut Creek - Coconut Creek, FL Position Type Full Time Description General Duties & Responsi...
  • 3/28/2024 12:00:00 AM

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Front Desk Coordinator
  • The Joint Corp.
  • Wellington, FL
  • ** Now Hiring!Front Desk Coordinator - Wellington, FL** Wellington, FL **Front Desk Coordinator - Wellington, FL** Welli...
  • 3/25/2024 12:00:00 AM

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Front Desk Coordinator
  • Cano Health
  • Hollywood, FL
  • Overview: Cano Health fosters a culture driven by providing superior primary care services in the communities we serve, ...
  • 3/24/2024 12:00:00 AM

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Front Desk Supervisor
  • Hyatt House Miami Airport
  • Miami, FL
  • Job Summary: The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while ...
  • 3/24/2024 12:00:00 AM

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Front Desk Supervisor
  • Kimpton Hotel
  • Miami Beach, FL
  • Why We're HereWe believe heartfelt, human connections make people's lives better. Especially the people who work here. O...
  • 3/24/2024 12:00:00 AM

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Front Desk Coordinator
  • Soluna MD
  • Coral Gables, FL
  • Job Description Job Description We are a leading medical facility located in the vibrant city of Coral Gables. We are de...
  • 3/24/2024 12:00:00 AM

Pembroke Pines is a city in southern Broward County, Florida, United States. Pembroke Pines' current population is estimated at 170,712 as of 2017. The city had a population of 154,750 as of the 2010 census, making it the second-most populous city in Broward County after Fort Lauderdale, and the 11th-most populous in Florida. It is a principal city of the Miami metropolitan area, which was home to an estimated 6,012,331 people in 2015. Pembroke Pines is located in southern Broward County at 26°00′46″N 80°18′49″W / 26.012913°N 80.313689°W / 26.012913; -80.313689. According to the United Stat...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Front Desk Supervisor - Casino jobs
$36,045 to $50,506
Pembroke Pines, Florida area prices
were up 2.9% from a year ago