Front Desk Supervisor - Casino jobs in New Jersey

Front Desk Supervisor - Casino supervises a team of front desk clerks who are responsible for guest check-in and check-out. Performs administrative duties for the front desk including guest check-in, check-out, and billing. Being a Front Desk Supervisor - Casino counsels and coaches a team of clerks and ensures all tasks are completed competently. May manage the team's shifts to ensure full coverage. Additionally, Front Desk Supervisor - Casino responds to and resolves guest complaints and concerns. May require a high school diploma or equivalent. Typically reports to a manager. The Front Desk Supervisor - Casino supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Front Desk Supervisor - Casino typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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FRONT DESK AGENT
  • Resorts Casino Hotel
  • Atlantic, NJ FULL_TIME
  • Responsibilities

    • Act as liaison between hotel guests and management.
    • Responsible for providing courteous and efficient service in greeting guests, selling rooms and providing information and other guest services.
    • Maintains customer accounts and collects revenue in settlement.
    • Provides accurate, up to date information and direction concerning the hotel and its facilities to requesting guests, visitors, and phone callers.
    • Promotes positive public relations.
    • Performs other duties as assigned.

    Qualifications

    • High school diploma or equivalent.
    • Will train, no experience necessary.
    • Good appearance and strong written and oral communication skills

    Essential Functions

    ** All applicants must be able to perform the essential functions of this position, with or without reasonable accommodations.

     

     

    ESSENTIAL PHYSICAL FUNCTIONS

     

    (C) Standing

    (F) Walking

    (O) Sitting

    (O) Kneeling

    (N) Running

    (O) Lifting                                                                                 Max Weight:  20 lbs      

    (O) Pushing                                                                              Max Weight:  20 lbs    

    (O) Pulling                                                                                Max Weight:  20 lbs    

    (O) Carrying                                                                             Max Weight:  20 lbs      

    (F) Bending

    (F) Stooping

    (O) Climbing Stairs

    (N) Climbing Ladders                                                               Max Height: N/A

    (N) Working at a Height Level Above The Floor                      Max Height: N/A

    (C) Finger Dexterity

    (C) Full Use of Both Hands

    (N) Crawling

    (O) Balancing

    (N) Throwing

    (O) Twisting

    (O) Reaching                                                                           Max Height: 3’

    (N) Driving

    (O) Working On or With Moving Machinery

    (F) Working at Rapid Work Speed

    (O) Working in Isolation

    (C) Working Around People

    (C) Hearing Conversation

    (C) Hearing High Acuity

    (C) Speaking Clearly

    (C) Seeing Near

    (C) Seeing Far

    (C) Seeing – Depth Perception

    (C) Seeing - Color Vision

     

    ESSENTIAL MENTAL FUNCTIONS

    (C) Writing English

    (C) Reading English

    (C) Speaking English

    (F) Working under Pressure/Stress

    (C) Speaking With Guests/Customers

    (C) Speaking With Employees

    (C) Working with Basic Math Skills

    (C) Making Decisions Based On Facts

    (C) Making Decisions Based On Data

    (C) Making Decisions Based On Personal Judgment

    (F) Making Accurate Measurements According To Set Standards

    (O) Planning and/or Supervising the Activities Others

     

    ESSENTIAL INTERACTIVE FUNCTIONS

    (C) Working under Close Supervision

    (F) Working under Minimal Supervision

    (C) Working and Interacting With Management in a Professional and Courteous Manner

    (C) Working and Interacting With Co-Workers in a Professional and Courteous Manner

    (C) Working and Interacting With Guests in a Professional and Courteous Manner

     

    ESSENTIAL ENVIRONMENT FUNCTIONS

    (C) Working Inside

    (O) Working Outside

    (C) Working in a Fast Paced Environment

    (N) Exposed To Chemicals Describe:

    (O) Exposed To Dust, Fumes, Gases, Describe: Car/Bus Exhause Fumes, Gases

    (F) Exposed To Smoke

    (F) Exposed To Excessive Noise

    (O) Working in Dimly Lit Areas

    (F) Working in Sudden Marked Changes of Temperature and Humidity

     

    Other Describe: 

     

    Key

    Not Applicable          (N)

    Occasional                (O) Under 2 hours

    Frequent                    (F) 2 hours to 5 hours

    Constant                    (C) more than 5 hours

  • 18 Days Ago

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AGENT - SPA FRONT DESK
  • Hard Rock Hotel and Casino Atlantic City
  • Atlantic, NJ FULL_TIME
  • Overview The Spa Front Desk Agent is responsible for the reception and retail area at the spa. Includes the greeting of all guests, answering phone calls, assisting guests with questions regarding spa...
  • 2 Months Ago

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AGENT I-FRONT DESK-SEASONAL
  • Hard Rock Hotel and Casino Atlantic City
  • Atlantic, NJ FULL_TIME
  • Overview: Under the direction of the Front Desk Manager / Shift Manager, the incumbent is responsible for all functions concerning the arrival, departure, and hotel services of hotel guests. Responsib...
  • 11 Days Ago

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D/R CASINO CASHIER SUPERVISOR
  • Resorts Casino Hotel
  • Atlantic, NJ FULL_TIME
  • Responsibilities AS A CASINO CASHIER Documents the receipt of Fill Bank markers from the pit and tokes from the dealers. Deals directly with casino patrons to exchange chips for cash, marker redemptio...
  • 1 Month Ago

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Front Desk Supervisor
  • NEW TSI HOLDINGS INC
  • Clifton, NJ FULL_TIME
  • New York Sports Clubs and our family of brands is a long-standing, dynamic fitness club brand with locations in the Northeast, Florida and Switzerland. We consider ourselves your local neighborhood gy...
  • 1 Day Ago

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Front Desk Supervisor
  • Residence Inn East Rutherford Meadowlands
  • East Rutherford, NJ FULL_TIME
  • DescriptionWe are hiring a Front Desk Supervisor!We are looking for associates and Leaders that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the...
  • 1 Day Ago

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Front Desk Supervisor
  • Marriott International, Inc
  • Overland Park, KS
  • Additional Information Overnight shift, Full Time Job Number 24053771 Job Category Rooms & Guest Services Operations Loc...
  • 3/28/2024 12:00:00 AM

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Front Desk Supervisor
  • Omaha Embassy Suites
  • Omaha, NE
  • Hotel: Omaha Embassy Suites Front Desk Supervisor Full time Atrium SPIRIT – where teamwork, passion and appreciation ign...
  • 3/27/2024 12:00:00 AM

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Front Desk Supervisor
  • Wincomehospitality
  • Costa Mesa, CA
  • ** Front Desk Supervisor** ** Avenue of the Arts Costa Mesa, a Tribute Portfolio HotelCosta Mesa, CA** Posted March 2, 2...
  • 3/27/2024 12:00:00 AM

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Front Desk Supervisor
  • TPG Hotels & Resorts
  • Lexington, KY
  • ** Front Desk Supervisor** ** Hyatt Regency Lexington Lexington, KY** ** Front Desk Supervisor** * Share: Email **$15 - ...
  • 3/26/2024 12:00:00 AM

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Front Desk Supervisor
  • Mac Properties, LLC.
  • Chicago, IL
  • **Description** Mac Properties is a dynamic and growing private residential real estate company with operations in the m...
  • 3/26/2024 12:00:00 AM

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Front Office Supervisor
  • Concord Hospitality
  • Savannah, GA
  • Description We are hiring a Front Desk Supervisor! We are looking for associates and Leaders that have a passion to serv...
  • 3/24/2024 12:00:00 AM

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Front Desk Supervisor
  • Waterford Hotel Group
  • ** Front Desk Supervisor** ** Front Desk Supervisor** ** Microtel Inn & Suites by Wyndham Uncasville** 1954 Norwich New ...
  • 3/24/2024 12:00:00 AM

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Front Desk Supervisor
  • Schulte Companies
  • Norman, OK
  • Job Description Schulte Hospitality Group is seeking a dynamic, service-oriented Front Office Supervisor to join our tea...
  • 3/24/2024 12:00:00 AM

New Jersey is bordered on the north and northeast by New York (parts of which are across the Hudson River, Upper New York Bay, the Kill Van Kull, Newark Bay, and the Arthur Kill); on the east by the Atlantic Ocean; on the southwest by Delaware across Delaware Bay; and on the west by Pennsylvania across the Delaware River. New Jersey is often broadly divided into three geographic regions: North Jersey, Central Jersey, and South Jersey. Some New Jersey residents do not consider Central Jersey a region in its own right, but others believe it is a separate geographic and cultural area from the Nor...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Front Desk Supervisor - Casino jobs
$41,130 to $57,631