Front Desk Supervisor - Casino jobs in Merrimack, NH

Front Desk Supervisor - Casino supervises a team of front desk clerks who are responsible for guest check-in and check-out. Performs administrative duties for the front desk including guest check-in, check-out, and billing. Being a Front Desk Supervisor - Casino counsels and coaches a team of clerks and ensures all tasks are completed competently. May manage the team's shifts to ensure full coverage. Additionally, Front Desk Supervisor - Casino responds to and resolves guest complaints and concerns. May require a high school diploma or equivalent. Typically reports to a manager. The Front Desk Supervisor - Casino supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Front Desk Supervisor - Casino typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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Front Desk
  • Planet Fitness
  • Nashua, NH FULL_TIME
  • Overview

    Who We Are: At Planet Fitness, our mission has always been to enhance people’s lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing!Joining the PF family means being part of a company that is based on an established culture and strong set of values.  It is being a part of a supportive, engaging team that cares about bettering the health and wellbeing of the community in an environment where everyone feels like they belong. It is having fun at work while creating member experiences that consistently exceed their expectations. It means being part of a brand that you can be proud of! Who You Are: All of our Team Members at Planet Fitness share one thing in common – a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone®Characteristics that will make you a perfect match for our Front Desk Associate:  You:
    • Exhibit a positive and upbeat attitude.
    • Have a passion for delivering a consistent and exceptional experience to our members, guests, and fellow PF team members.
    • Pride yourself on your work while being punctual, reliable, and dependable.
    • Handle all interactions with diplomacy and exhibit a genuine motivation for helping others.
    • Act with integrity and show respect to everyone around you.
    • Exhibit strong communication skills and have an ability to listen and empathize.
    • Inspire and motivate others to achieve their goals.
    • Are a quick study with the ability to apply what you have learned during online and hands-on training.

    Responsibilities

    About the Front Desk Associate Role: As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional “Judgement Free” member experience!Daily responsibilities for the Front Desk Associate also include:
    • Greet members/guests as they enter and exit the club; assisting them with any questions or concerns as they check in.
    • Help to promote our Judgement Free Zone® by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies.
    • Resolve member concerns and escalate to a Manager as needed.
    • Answer phones in a friendly manner and assist callers with their inquiries.
    • Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships.
    • Perform prospective member calls and tours; assessing their membership needs.
    • Execute retail transactions with accuracy and drive sales goals.
    • Resolve member concerns and escalate to a Manager as needed.
    • Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area.
    • Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule.
    • Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns.
    • Promptly address maintenance and facility concerns such as broken and/or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.)

    Qualifications

    About Your Qualifications:
    • 6-12 months of experience in a customer service environment is preferred
    • Must be 18 years of age or older
    • Willing to become CPR/AED Certified (Training provided by Planet Fitness)
    • Basic computer proficiency
    Physical Demands of the Front Desk Associate:
    • Continual standing and moving throughout the club to accomplish tasks during shift.
    • Continual communicating in person or on the phone to exchange information during shift.
    • Must be able to lift up to 75 pounds.
    • Will encounter toxic chemicals during shift.
    • Frequent cleaning and sanitizing of equipment and facilities.
    • Moving self in different positions, including bending and twisting, to accomplish tasks. 
    More reasons to join Planet Fitness!
    • Medical, Dental, and Vision Insurance*
    • Vacation*/Sick Time/Holiday Pay
    • Free Black Card Membership
    • 401(k) Retirement Savings Plan
    • Term Life Insurance*
    • Healthcare and Dependent Care Flexible Spending Accounts*
    • Employee perks and discounts
    • Engaging team-building competitions and social events

    *Please note that certain benefits listed above are for full-time employees only

     

    E-Verify is used in the following states: Florida, Georgia, North Carolina, South Carolina and Alabama

     

    Health and Safety Requirements: Every team member is responsible for contributing to a safe and healthy workplace. Team members are expected to be active participants in health and safety by following all applicable policies and protocols, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner.
  • Just Posted

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Slot Supervisor
  • Boston Billiard Club Casino
  • Nashua, NH FULL_TIME
  • The Opportunity Delaware North Gaming is hiring full-time Gaming Slot Machine Supervisors to join our team at Boston Billiard Club in Nashua, New Hampshire. As a Gaming Slot Machine Supervisor, you wi...
  • 18 Days Ago

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Table Games Floor Supervisor
  • Gate City Casino
  • Nashua, NH FULL_TIME
  • The Opportunity Delaware North Gaming is searching for part-time Table Games Floor Supervisors to join our team at Gate City Casino in Nashua, New Hampshire. As a Floor Supervisor, you will be respons...
  • 13 Days Ago

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Front Desk Associate
  • Planet Fitness
  • Lee, NH FULL_TIME
  • Overview Who We Are: At Planet Fitness, our mission has always been to enhance people’s lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to...
  • 23 Days Ago

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Front Desk Associate
  • Zoo Health Club Nashua
  • Nashua, NH FULL_TIME,PART_TIME
  • The Front Desk Attendant is the lead customer service contact for all members, guests, or prospects. The Front Desk attendant is also responsible for selling products, stocking, lifting up to 50 pound...
  • Just Posted

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Front Desk Clerk
  • Quality Inn Merrimack - Nashua
  • Merrimack, NH FULL_TIME
  • Greet guests, provide them with room availability and hotel facilities information Assign rooms to guests and provide them with instruction on using automated keys Make reservations over the phone and...
  • 1 Day Ago

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0 Front Desk Supervisor - Casino jobs found in Merrimack, NH area

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Dental Receptionist
  • William J. Lewis DDS Inc
  • Chelmsford, MA
  • William J. Lewis DDS Inc. a single practitioner office located in Chelmsford, is searching for a Dental Receptionist. We...
  • 3/29/2024 12:00:00 AM

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Part-Time Office Assistant
  • Beacon Hill Staffing Group
  • Waltham, MA
  • Our client, a healthcare consultancy group located in Waltham, is seeking a Part Time Office Assistant for a 3-month ass...
  • 3/29/2024 12:00:00 AM

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Receptionist
  • Lactalis US Yogurt
  • Bedford, NH
  • Job Description Job Description actalis US Yogurt is currently seeking candidates to join our Employee Services Team. La...
  • 3/28/2024 12:00:00 AM

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Receptionist (float)
  • LOWELL COMMUNITY HEALTH CTR.
  • Lowell, MA
  • Description The Patient Care Coordinator (PCC) plays a critical role in providing exceptional customer service to our pa...
  • 3/28/2024 12:00:00 AM

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Assistant Front Desk Supervisor
  • Ethosvet
  • Woburn, MA
  • **Ethos Veterinary Health** **Assistant Front Desk Supervisor** **Client Care - Woburn, MA - Full Time** **Massachusetts...
  • 3/27/2024 12:00:00 AM

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Front Desk Supervisor
  • Amesbury Hospitality LLC
  • Amesbury, MA
  • Job Description Job Description ```Duties``` - Manage the front desk operations and ensure smooth check-in and check-out...
  • 3/27/2024 12:00:00 AM

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Receptionist Front Desk
  • Lashbar LLC
  • Portsmouth, NH
  • Job Description Job Description As a Receptionist, you will be the first point of contact for our company. You will welc...
  • 3/27/2024 12:00:00 AM

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Front Desk Agent
  • Courtyard Manchester
  • Manchester, NH
  • Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management compa...
  • 3/22/2024 12:00:00 AM

Merrimack is a town in Hillsborough County, New Hampshire, United States. The population was 25,494 at the 2010 census, and an estimated 25,660 in 2017, making it the ninth-largest municipality in New Hampshire. There are four villages in the town: Merrimack Village (formerly known as Souhegan Village), Thorntons Ferry, Reeds Ferry, and South Merrimack. According to the United States Census Bureau, the town has a total area of 33.4 square miles (87 km2), of which 32.6 sq mi (84 km2) is land and 0.8 sq mi (2.1 km2) (2.48%) is water. The highest point in Merrimack is an unnamed hill in the nor...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Front Desk Supervisor - Casino jobs
$40,499 to $56,746
Merrimack, New Hampshire area prices
were up 1.4% from a year ago