Front Desk Supervisor - Casino jobs in Madison, WI

Front Desk Supervisor - Casino supervises a team of front desk clerks who are responsible for guest check-in and check-out. Performs administrative duties for the front desk including guest check-in, check-out, and billing. Being a Front Desk Supervisor - Casino counsels and coaches a team of clerks and ensures all tasks are completed competently. May manage the team's shifts to ensure full coverage. Additionally, Front Desk Supervisor - Casino responds to and resolves guest complaints and concerns. May require a high school diploma or equivalent. Typically reports to a manager. The Front Desk Supervisor - Casino supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Front Desk Supervisor - Casino typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

Recently Added Front Desk Supervisor - Casino jobs

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Hotel Front Desk Supervisor
  • AC Hotels
  • Madison, WI FULL_TIME
  • Embark on an exciting journey in the hospitality industry at Madison Downtown AC , now hiring a Hotel Front Desk Supervisor! 

     
    We are proud to foster a fun and inclusive atmosphere for our ambitious Team Members to flourish while they choose their adventure. Our success at NCG Hospitality stems from our Team Members who are committed to delivering extraordinary experiences for all guests, while upholding our Core Values: Growth, Fun, Trust, and Responsibility. In return, we offer our Team Members the following benefits, incentives and more.
     
    Core Benefits: 
    - Paid Sick Time
    - Paid time off and anniversary day off with pay
    - Paid volunteer hours → Earn money for community service!
    - Flexible schedules
     
    Team Member Travel Perks:
    - Worldwide Marriott and/or Hilton hotel stays starting at forty-nine dollars per night
                - Rate based on availability and property brand
    - Free night stays at NCG Hospitality hotels
     
    Professional Development: 
    - Dedicated training and development with opportunities for growth
                - 42% of our supervisory/management roles in 2022 were filled internally through team member promotions!
    - Educational and professional certification assistance
     
    Health and Wellness: 
    - Health, Dental and Vision plans
    - Virtual telehealth services
    - Team Member Assistance Program with mental health resources
    - TeleDoc confidential counseling
    - Health and fitness monthly reimbursement program
     
    Financial:
    - 401(k) retirement plan
                - 100% match on the first 3% and 50% match on the next 2% of team member contributions
    - Same day pay
    - Catch Of The Day Program → Earn money for helping other team members and guests!
    - Everyone Sells → Earn money for bringing in business to our properties!
    - Referral program for team members

     
    How do I make an impact on my team?
    Our friendly Hotel Front Desk Supervisor establishes a positive work environment, provides attentive and courteous service, all while creating a memorable and personalized experience for our guests and team members. 
    • Supervise a dedicated front desk team
    • Greet and interact with guests in a warm, friendly and professional manner
    • Provide highest level of service by anticipating, listening attentively and responding promptly to guests’ needs
    • Enforce policies and procedures established by the company and the property brand
    • Use the computer system on a daily basis to make reservations, check-in and checkout guests
    • Perform office tasks such as answering the phones, scanning, copying, typing and printing
    • Ensure safety and security of the property, staff and guests

    What does success look like in this role?
    • Must have a minimum of 1 year of hotel front desk experience
    • Availability to work a flexible schedule between days, nights, weekends and holidays is a plus
    • Motivated to maintain excellent customer service reputation
    • Strong oral and written communication and interpersonal skills
    • Strong attention to detail, organization and follow-up abilities
    • Ability to work effectively and efficiently in a fast-paced setting
    • Reliability and honesty
    • Desire to contribute to a supportive and effective team
    • Ability to be patient and creatively problem solve

     
    Who is NCG Hospitality?
    NCG Hospitality is a real estate and hospitality leader with 25 properties, including Hilton and Marriott hotels, restaurants, and a conference center. For more than 40 years, NCG Hospitality has explored the limitless possibilities of the hospitality industry, grounded in our four core values of Growth, Fun, Trust, and Responsibility.
     
    As you give your all to our guests on their unforgettable journeys, rest assured that we'll be there every step of the way, supporting you on your own thrilling adventure. Check out our jobs at ncgcareers.com and join our growing team!

    NCG Hospitality is an Equal Opportunity Employer.
  • 2 Months Ago
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Hotel Front Desk Supervisor
  • NCG Hospitality
  • Madison, WI FULL_TIME
  • Embark on an exciting journey in the hospitality industry at Madison Downtown AC , now hiring a Hotel Front Desk Supervisor! We are proud to foster a fun and inclusive atmosphere for our ambitious Tea...
  • 12 Days Ago
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Front Desk Supervisor (2nd Shift)
  • Mt. Olympus Water & Theme Park Resort
  • Wisconsin Dells, WI FULL_TIME
  • Mt. Olympus Resort in Wisconsin Dells is hiring for Front Desk Supervisor! Join our team today. Previous experience in Front Desk and Reservations, 1-2 years of experience in Front Desk/Reservation Ma...
  • 4 Days Ago
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Front Desk Supervisor - 3rd Shift
  • KALAHARI RESORTS & CONVENTIONS
  • Wisconsin Dells, WI FULL_TIME
  • Kalahari Resorts & Conventions delivers a beyond expectations waterpark resort and conference experience all under one roof. The authentically African-themed resort is home to America’s largest indoor...
  • 7 Days Ago
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Front Desk Supervisor - 2nd Shift
  • KALAHARI RESORTS & CONVENTIONS
  • Wisconsin Dells, WI FULL_TIME
  • Kalahari Resorts & Conventions delivers a beyond expectations waterpark resort and conference experience all under one roof. The authentically African-themed resort is home to America’s largest indoor...
  • 7 Days Ago
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Front Desk Supervisor- Wyndham Glacier Canyon
  • Wyndham Destinations
  • Baraboo, WI FULL_TIME
  • How You’ll Shine:As a Front Desk Supervisor, you’ll set the bar of excellence for your team every day. Through positive leadership, you’ll empower them to improve guest satisfaction by successfully re...
  • 1 Day Ago
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0 Front Desk Supervisor - Casino jobs found in Madison, WI area

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Front Desk Receptionist
  • Familia Dental LLC
  • Madison, WI
  • **Front Desk Receptionist** **Department:** Office **Location:** Madison, WI **Familia Dental was established in 2008 an...
  • 4/18/2024 12:00:00 AM
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Receptionist
  • Camping World
  • De Forest, WI
  • Job Description Camping World Holdings, Inc., headquartered in Lincolnshire, IL, (together with its subsidiaries) is Ame...
  • 4/18/2024 12:00:00 AM
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Front Desk Agent - AM Shift 7am-3pm - Full Time
  • Edgewater
  • Madison, WI
  • **Responsibilities** * Act as an ambassador for the Edgewater when interacting with customers and guests. * Check guests...
  • 4/17/2024 12:00:00 AM
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Bartender
  • Red Lobster
  • Madison, WI
  • Job Overview Would you like to craft enticing drinks inspired by the sea? As a Bartender at Red Lobster, you will help o...
  • 4/17/2024 12:00:00 AM
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Waiter/Waitress (Room Service) - Wyndham Grand Doha West Bay Beach
  • Wyndham Hotel Group
  • Madison, WI
  • Location: West Bay Doha, QA Wyndham Grand Doha West Bay Beach is now seeking a Waiter (Room Service) to join our team in...
  • 4/17/2024 12:00:00 AM
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Administrative Assistant / Receptionist - Part time
  • Johnson Health Tech Companies
  • Cottage Grove, WI
  • Job Description Job Description Description: We’re a leading global fitness company seeking an upbeat, friendly yet prof...
  • 4/16/2024 12:00:00 AM
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Waiter/Waitress - Wyndham Grand Doha West Bay Beach
  • Wyndham Hotel Group
  • Madison, WI
  • ** Waiter/Waitress - Wyndham Grand Doha West Bay Beach** Location: West Bay Doha, QA Property Name: Wyndham Grand Doha W...
  • 4/15/2024 12:00:00 AM
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Full Time Retail Sales Merchandiser
  • asmnet-retailsalesmerchandiser.jobs
  • Madison, WI
  • Full Time Retail Sales Merchandiser Madison , Wisconsin **Summary** **Full Time Retail Sales Representative** We are hir...
  • 4/14/2024 12:00:00 AM
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About Madison, Wisconsin

Madison is located in the center of Dane County in south-central Wisconsin, 77 miles (124 km) west of Milwaukee and 122 miles (196 km) northwest of Chicago. The city completely surrounds the smaller Town of Madison, the City of Monona, and the villages of Maple Bluff and Shorewood Hills. Madison shares borders with its largest suburb, Sun Prairie, and three other suburbs, Middleton, McFarland, and Fitchburg. Other suburbs include the city of Verona and the villages of Cottage Grove, DeForest, and Waunakee as well as Mount Horeb, Oregon, Stoughton, and Cross Plains among others. According to th...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Front Desk Supervisor - Casino jobs
$36,901 to $51,705
Madison, Wisconsin area prices
were up 1.3% from a year ago
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