Front Desk Supervisor - Casino jobs in Maine
Front Desk Supervisor - Casino supervises a team of front desk clerks who are responsible for guest check-in and check-out. Performs administrative duties for the front desk including guest check-in, check-out, and billing. Being a Front Desk Supervisor - Casino counsels and coaches a team of clerks and ensures all tasks are completed competently. May manage the team's shifts to ensure full coverage. Additionally, Front Desk Supervisor - Casino responds to and resolves guest complaints and concerns. May require a high school diploma or equivalent. Typically reports to a manager. The Front Desk Supervisor - Casino supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Front Desk Supervisor - Casino typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Recently Added Front Desk Supervisor - Casino jobs
- Oxford Casino
-
Oxford, ME
FULL_TIME
-
Essential Job Functions
- Answers incoming phone calls; operates telephone system to receive incoming messages and records guest messages and relays them to the appropriate parties
- Answers guest questions regarding facility and surrounding area
- Acts as a sales member for promotion of internal events, dining and packages
- Promotes outstanding customer relations
Job Specifications
- High School Diploma or equivalent
- Minimum of one (1) year prior experience in guest service capacity
- Excellent guest service skills; attentive and detail oriented
- Ability to maintain a high energy level in a fast paced environment and manage multiple tasks simultaneously.
- Effective communication skills with the ability to communicate with both guests and co-workers
- Must have basic math skills with the ability to accurately handle cash and process sales transactions
- Prior computer experience with Microsoft office and e-mail, point of sale system experience preferred
- Ability to create a positive and upbeat work environment
Physical Demands
This is a sedentary position, and ergonomic workstation and frequent breaks will be provided.
Disclaimer
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
#OxfordCasino
- 28 Days Ago
- Oxford Casino Hotel - Oxford, ME
-
Oxford, ME
FULL_TIME
- Essential Job Functions Answers incoming phone calls; operates telephone system to receive incoming messages and records guest messages and relays them to the appropriate parties Answers guest questio...
- 3 Days Ago
- Front & Main
-
Waterville, ME
FULL_TIME
- The Restaurant Supervisor will oversee the front of the house restaurant service staff and all training. The Supervisor must have previous food service and bar experience and possess outstanding leade...
- Just Posted
- Chebeague Island Inn
-
Chebeague Island, ME
OTHER,FULL_TIME,TEMPORARY
- The Chebeague Island Inn is hiring a Front Desk Supervisor! This role is responsible for supervising the day-to-day and long-term operations of the front desk team and assisting in the development and...
- Just Posted
- Crestline Hotels and Resorts
-
Portland, ME
FULL_TIME
- Overview:The Front Desk Supervisor supervises the operation of the front desk to maintain the highest productivity, employee morale, and guest service as possible. They will accommodate hotel patrons ...
- 8 Days Ago
- Lockwood Hotel
-
Waterville, ME
FULL_TIME
- BASIC FUNCTION Work alongside Guest Service Agents to ensure the accurate completion of shift checklists Assist in the ongoing training and development of team members in order to increase their produ...
- 28 Days Ago
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-
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- TPG Hotels & Resorts
-
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- FirstService Residential
-
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- MCR Hotels
-
Miami, FL
- Front Desk Supervisor Hilton Miami Airport Blue Lagoon, 5101 Waterford District Drive, Miami, Florida, United States of ...
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- Holiday Inn Phoenix Chandler
-
Chandler, AZ
- Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management compa...
- 4/17/2024 12:00:00 AM