Front Desk Supervisor - Casino supervises a team of front desk clerks who are responsible for guest check-in and check-out. Performs administrative duties for the front desk including guest check-in, check-out, and billing. Being a Front Desk Supervisor - Casino counsels and coaches a team of clerks and ensures all tasks are completed competently. May manage the team's shifts to ensure full coverage. Additionally, Front Desk Supervisor - Casino responds to and resolves guest complaints and concerns. May require a high school diploma or equivalent. Typically reports to a manager. The Front Desk Supervisor - Casino supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Front Desk Supervisor - Casino typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
The Front Desk Supervisor will be responsible for supervising and leading the front desk team to ensure excellent customer service is provided to all guests. The ideal candidate will have flexible hours and be able to assist the manager in various tasks. Excellent communication skills are required to effectively communicate with guests and team members. Marriott experience is preferred. The Front Desk Supervisor will be responsible for creating and implementing checklists to ensure all tasks are completed efficiently. Computer skills are required to manage reservations and guest information. The Front Desk Supervisor will be responsible for answering phones and maintaining phone etiquette. Problem resolution skills are required to handle any guest complaints or issues that may arise.
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0 Front Desk Supervisor - Casino jobs found in Huntington, NY area