Front Desk Supervisor - Casino jobs in Hoboken, NJ
Front Desk Supervisor - Casino supervises a team of front desk clerks who are responsible for guest check-in and check-out. Performs administrative duties for the front desk including guest check-in, check-out, and billing. Being a Front Desk Supervisor - Casino counsels and coaches a team of clerks and ensures all tasks are completed competently. May manage the team's shifts to ensure full coverage. Additionally, Front Desk Supervisor - Casino responds to and resolves guest complaints and concerns. May require a high school diploma or equivalent. Typically reports to a manager. The Front Desk Supervisor - Casino supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Front Desk Supervisor - Casino typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Recently Added Front Desk Supervisor - Casino jobs
Front Desk Supervisor
- The Madison Hotel - Rod's Steak & Seafood Grille -...
-
Morristown, NJ
FULL_TIME
-
Job Title: Front Desk SupervisorJob Summary:
As a Front Desk Supervisor, you will be responsible for overseeing the day-to-day operations of the front desk or reception area. You will lead a team of front desk agents and provide exceptional customer service to guests, ensuring their needs are met promptly and professionally. Additionally, you will assist in administrative tasks and ensure the overall guest experience is positive.Key Responsibilities:Supervision:Lead, train, and mentor front desk agents, ensuring they provide excellent customer service.
Schedule and allocate tasks to front desk staff to ensure efficient coverage.
Monitor staff performance and provide feedback or coaching as needed.
Guest Services:Greet guests warmly and provide information about the hotel's amenities, services, and policies.
Handle guest inquiries, requests, and complaints in a courteous and professional manner.
Assist with check-ins, check-outs, and reservations, ensuring accuracy and efficiency.
Resolve guest issues and escalate complex problems to higher management when necessary.
Administrative Duties:Maintain accurate records, including room inventory, guest accounts, and billing information.
Handle cash and credit card transactions, reconcile the cash drawer, and prepare daily reports.
Assist in coordinating group bookings and events.
Maintain the cleanliness and organization of the front desk area.
Communication:Communicate effectively with other hotel departments to ensure guest requests are met.
Act as a liaison between guests and other hotel staff.
Keep management informed of any operational issues or notable guest feedback.
Security and Safety:Ensure the security of guest information and follow security protocols.
Handle emergency situations, such as evacuations or medical incidents, following established procedures.
Training and Development:Stay updated on hotel policies, services, and promotions.
Provide ongoing training to front desk staff to enhance their skills and knowledge.
Qualifications:High school diploma or equivalent; some college coursework in hospitality or related field preferred.
Previous experience in a front desk or guest service role, with at least 1-2 years of supervisory experience.
Strong customer service and communication skills.
Knowledge of hotel reservation systems and software (e.g., PMS - Property Management System). Infor HMS is a plus
Ability to handle challenging situations and difficult guests with professionalism.
Attention to detail and excellent organizational skills.
Availability to work flexible hours, including evenings, weekends, and holidays. - 6 Days Ago
Hotel Front Desk Supervisor
- SureStay Hotel Secaucus
-
Secaucus, NJ
FULL_TIME
- The Best Western Secaucus is looking for a leader We’re looking for an ambitious, hardworking professional who loves providing outstanding service and will build a great team that performs in accordan...
- 1 Month Ago
Front Desk Supervisor (Closing Shift)
- NEW TSI HOLDINGS INC
-
Hoboken, NJ
FULL_TIME
- New York Sports Club and our family of brands is a long-standing, dynamic fitness club brand with locations in the Northeast, Florida, and Switzerland. We consider ourselves your local neighborhood gy...
- 20 Days Ago
Front Desk Supervisor (Opening Shift)
- NEW TSI HOLDINGS INC
-
Hoboken, NJ
FULL_TIME
- New York Sports Club and our family of brands is a long-standing, dynamic fitness club brand with locations in the Northeast, Florida, and Switzerland. We consider ourselves your local neighborhood gy...
- 1 Month Ago
Front Desk
- Grand Fitness Mgmt, LLC
-
Cedar Knolls, NJ
FULL_TIME
- DescriptionJob SummaryAs a Front Desk Sales Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuri...
- 15 Days Ago
Front Desk
- ProSmile
-
Orange, NJ
FULL_TIME
- Department OperationsReports to: Dental Practice ManagerFLSA Status: Non-ExemptCompany OverviewProSmile is the fastest growing dental organization on the East Coast and has the largest network of affi...
- Just Posted
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0 Front Desk Supervisor - Casino jobs found in Hoboken, NJ area
Front Desk Coordinator
- Glowbar
-
New York, NY
- **Front Desk Coordinator** at Glowbar New York, NY Glowbar, Inc. Job title: Front Desk Coordinator Status: Part-time or ...
- 4/24/2024 12:00:00 AM
Front Desk Supervisor - 100805
- Remington
-
Parsippany, NJ
- Job Description What you will be doing Ensure proper staffing levels of front office associates, including interviewing,...
- 4/23/2024 12:00:00 AM
Front Desk Supervisor
- Bristol Hospitality LLC
-
Edison, NJ
- Job Description Job Description We are looking for a Front Office Manager who will be responsible for administering fron...
- 4/23/2024 12:00:00 AM
Hotel Front Office Supervisor
- Hotel Resource
-
New York, NY
- **Hospitality - Hotel** **Hotel Front Office Supervisor** Hotel Front Office Supervisor DelMonte Hotel Group Albany NY *...
- 4/22/2024 12:00:00 AM
Front Desk Supervisor
- Fitness Factory Rockaway LLC
-
Rockaway, NJ
- Job Description Job Description We are looking to hire a candidate to supervise our Front Desk. Along with selling membe...
- 4/22/2024 12:00:00 AM
Front Desk Supervisor
- Crowne Plaza Englewood
-
Englewood, NJ
- Description We have an great opportunity to join our hotel as a Front Desk Supervisor. The Front Office Supervisor assis...
- 4/21/2024 12:00:00 AM
Front Desk Supervisor
- AvalonBay Communities, Inc.
-
New York, NY
- **Front Desk Supervisor** New York, New York **Front Desk Supervisor** **Position Type:** Full Time **State:** New York ...
- 4/20/2024 12:00:00 AM
Front Desk Supervisor
- Shaner Hotel Group
-
Norwalk, CT
- Job Description Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Maintain comp...
- 4/20/2024 12:00:00 AM
About Hoboken, New Jersey
According to the United States Census Bureau, the city had a total area of 2.011 square miles (5.208 km2), including 1.275 square miles (3.303 km2) of land and 0.736 square miles (1.905 km2) of water (36.58%).
Hoboken lies on the west bank of the Hudson River between Weehawken and Union City to the north and Jersey City (the county seat) to the south and west. Directly across the Hudson River are the Manhattan, New York City neighborhoods of West Village and Chelsea.
Hoboken has 48 streets laid out in a grid. Many north-south streets were named for United States presidents (Washington, Adams, ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Front Desk Supervisor - Casino jobs
$43,756 to $61,311
Hoboken, New Jersey area prices
were up 1.6% from a year ago
were up 1.6% from a year ago