Front Desk Supervisor - Casino supervises a team of front desk clerks who are responsible for guest check-in and check-out. Performs administrative duties for the front desk including guest check-in, check-out, and billing. Being a Front Desk Supervisor - Casino counsels and coaches a team of clerks and ensures all tasks are completed competently. May manage the team's shifts to ensure full coverage. Additionally, Front Desk Supervisor - Casino responds to and resolves guest complaints and concerns. May require a high school diploma or equivalent. Typically reports to a manager. The Front Desk Supervisor - Casino supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Front Desk Supervisor - Casino typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
If you believe that first impressions can set the tone for an entire hotel stay, please keep reading. The King and Prince Beach & Golf Resort has an opportunity for a Front Desk Supervisor! As a Front Desk Supervisor, you will be responsible for providing our guests with “Southern Hospitality” throughout their stay and have a combination of guest services-related duties from the check-in and check-out of guests, directing calls to the department, answering guest inquiries that contribute to the overall positive experience for our guest.
The ideal candidate will have guest service experience and can work a flexible schedule including weekends and holidays. If you enjoy interacting with people; understand the importance of providing service with a smile and delight in assisting guests with questions concerning the local area, this could be the job for you!
The King and Prince Beach & Golf Resort is part of MMI Hotel Group, a company steeped deep in southern hospitality. Please apply today if you are interested in joining a company with roots reaching back over 65 years in the hospitality industry. Click here to see the excellent benefits offered by MMI.
MMI fosters a worker environment that is inclusive as well as diverse, where our team members can be themselves. MMI is an Equal Opportunity Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.