Front Desk Supervisor - Casino jobs in Clackamas, OR

Front Desk Supervisor - Casino supervises a team of front desk clerks who are responsible for guest check-in and check-out. Performs administrative duties for the front desk including guest check-in, check-out, and billing. Being a Front Desk Supervisor - Casino counsels and coaches a team of clerks and ensures all tasks are completed competently. May manage the team's shifts to ensure full coverage. Additionally, Front Desk Supervisor - Casino responds to and resolves guest complaints and concerns. May require a high school diploma or equivalent. Typically reports to a manager. The Front Desk Supervisor - Casino supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Front Desk Supervisor - Casino typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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Front Desk Supervisor
  • Tru by Hilton
  • Portland, OR FULL_TIME
  • The Front Desk Supervisor works under the direct supervision of the General Manager and assists in supervising the Front Office and Front Office Staff, to include guest services, reservations, shuttle drivers and front office systems. This position works closely with all departments to ensure effective communication and smooth day-to-day operations.

    GUEST SERVICES:

    • Supervises the delivery of guest service consistent with the company's service standards.
    • Contributes to a work environment that promotes teamwork, cooperation, mutual respect and employee satisfaction.
    • Resolves guest complaints promptly and courteously, with a consistent goal of guest retention.
    • Performs in the capacity of any Front Desk Agent.

    SUPERVISORY:

    • Maintains good working relationships with other departments, staff members, and guests.
    • Plans and determines shift work and expedites or prioritizes Front Office workflow.
    • Examines work of subordinates for exactness, neatness, and conformance to policies and procedures.
    • Follows standardized procedures to improve efficiency of subordinates and department.
    • Adjusts errors and resolves guest complaints.
    • Assists General Manager with training of Front Office Staff according to accepted policies and procedures.
    • Assists in preparing weekly Front Desk/Guest Services schedule for hourly staff based on projected occupancy, demand patterns and scheduled group reservations.
    • Monitors real-time staffing needs frequently based on actual guest volume.
    • Stays abreast of all life-safety procedures and assists in bringing front desk staff to functional level in same.

    ADMINISTRATIVE:

    • Conducts and understands night audit procedures.
    • Reviews reservations and daily reports each day; reviews reservation forecasts, event functions, marketing/promotional packages frequently and notifies Front Office staff of updates.
    • Produces recurring and periodic reports as needed.
    • Understands and performs rooms inventory control to include processing of travel agent commissions.
    • Changes rates utilizing reservation management system in accordance with established procedures.
    • Assists General Manager with hotel banking needs: Cash bank, daily paperwork, balancing audit and deposits.
    • Learns to operate, maintain and monitor Front Office operational equipment including database computers, PBX, accounting system, credit card and key systems and associated operational programs.

    EDUCATION AND/OR EXPERIENCE REQUIREMENTS

    REQUIRED:

    • Minimum of High school diploma or equivalency degree.
    • One year of successful Front Desk service in a hospitality environment.
    • Excellent Customer and/or Guest Service experience and aptitude.
    • Professional appearance and demeanor.
    • Competency in computer operation and working knowledge of PC software programs (MS Word, Excel, Outlook).
    • Understanding of hotel reservation system and related data management software.
    • Ability to communicate in English, in both written and oral forms.

    Job Type: Full-time

    Pay: $19.00 - $20.00 per hour

    Schedule:

    • 8 hour shift
    • Day shift
    • Evening shift
    • Every weekend

    Work setting:

    • In-person

    Ability to Relocate:

    • Portland, OR 97220: Relocate before starting work (Required)

    Work Location: In person

  • 1 Day Ago

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Hotel Front Desk Supervisor
  • Courtyard Portland Hillsboro
  • Hillsboro, OR FULL_TIME
  • Our Story : If you are looking for a career where you feel supported, then apply now! InnVentures has a reputation for offering a compassionate, caring and fun workplace. Our culture is sustained by s...
  • 7 Days Ago

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Front Desk Supervisor
  • Courtyard Portland East
  • Portland, OR FULL_TIME
  • Compensation TypeHourly Highgate Hotels Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant play...
  • 16 Days Ago

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Front Desk Supervisor
  • Embassy Suites Portland Tigard
  • Tigard, OR FULL_TIME
  • Job Summary The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arriva...
  • 1 Month Ago

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Marriott Front Desk Supervisor $19.50/hr - 10 hr shifts
  • Residence Portland Cascades Station
  • Portland, OR FULL_TIME
  • Job Summary The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arriva...
  • 19 Days Ago

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Front Desk
  • Oregon Occupational Medicine
  • Hillsboro, OR FULL_TIME
  • About the Job:We are seeking an experienced Medical Receptionist to join our growing occupational medicine practice in Hillsboro, Oregon.Top priority will be given to applicants who are fluent in Span...
  • 23 Days Ago

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0 Front Desk Supervisor - Casino jobs found in Clackamas, OR area

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Receptionist
  • CareOregon
  • Portland, OR
  • Housecall Providers www.housecallproviders.org Housecall Providers is a Portland area nonprofit organization and one of ...
  • 3/28/2024 12:00:00 AM

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Front Desk Associate FT
  • TERWILLIGER PLAZA INC
  • Portland, OR
  • Job Details Job Location Terwilliger Plaza - Portland, OR Salary Range $18.50 - $21.50 Hourly Job Category Admin - Cleri...
  • 3/27/2024 12:00:00 AM

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Medical Receptionist
  • US Oncology, Inc.
  • Portland, OR
  • Overview It may sound clich, but it is true. A career taking care of cancer patients is a calling for most all of us. It...
  • 3/27/2024 12:00:00 AM

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Studio Front Desk Receptionist
  • dancewirepdx.org
  • Portland, OR
  • **Studio Front Desk Receptionist NW Dance Project** NW Dance Project is seeking candidates to immediately fill a positio...
  • 3/27/2024 12:00:00 AM

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Office Manager - Assisted Living
  • Prestige Care - Summerplace Assisted Living
  • Portland, OR
  • Position Details: Status: Full-Time Shift: Day Schedule: Various Working Hours Start: Various Working Hours End: Various...
  • 3/25/2024 12:00:00 AM

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Sr Administrative Assistant
  • HonorVet Technologies
  • Portland, OR
  • Title: - Sr. Administrative Assistant Location: - Portland, OR 97201 4-day work week (M-TH) Job Description: - Essential...
  • 3/25/2024 12:00:00 AM

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Office Assistant 2 African American
  • Multnomah County
  • Portland, OR
  • Current employees: Please apply through the employee portal to be considered for this opportunity. Pay Range: $21.26 - $...
  • 3/24/2024 12:00:00 AM

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Front Office Receptionist
  • Allen Gabriel Md PLLC
  • Vancouver, WA
  • Job Description Job Description We are a fast-paced, medical spa in the Downtown Vancouver, WA. We are seeking a persona...
  • 3/24/2024 12:00:00 AM

Clackamas is an unincorporated community and former census-designated place (CDP) in Clackamas County, Oregon, United States and is a suburb of Portland. The population was approximately seven thousand in 2010. Clackamas is home to Camp Withycombe, which is a military base, and to a branch of the Kaiser Permanente Hospital. Clackamas is part of the Portland Metropolitan Area and lies approximately 10 miles (16 km) southeast of downtown Portland and to the east of Interstate 205 along Oregon Routes 212 and 224 and to the north of the Clackamas River. According to the United States Census Bureau...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Front Desk Supervisor - Casino jobs
$38,873 to $54,468
Clackamas, Oregon area prices
were up 3.9% from a year ago