Front Desk Supervisor - Casino jobs in Bentonville, AR

Front Desk Supervisor - Casino supervises a team of front desk clerks who are responsible for guest check-in and check-out. Performs administrative duties for the front desk including guest check-in, check-out, and billing. Being a Front Desk Supervisor - Casino counsels and coaches a team of clerks and ensures all tasks are completed competently. May manage the team's shifts to ensure full coverage. Additionally, Front Desk Supervisor - Casino responds to and resolves guest complaints and concerns. May require a high school diploma or equivalent. Typically reports to a manager. The Front Desk Supervisor - Casino supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Front Desk Supervisor - Casino typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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Front Desk Attendant: PT
  • Buffalo Run Casino & Resort
  • Miami, OK FULL_TIME
  • Description

    Summary of Duties

    Perform quality work within deadlines with or without direct supervision. Interact professionally with other team members, customers, and suppliers. Work effectively as a team contributor on all assignments. Work independently while understanding the necessity for communicating and coordinating work efforts with other team members and organizations. Maintain strict privileged, proprietary, guest, and employer confidentiality during and beyond the term of my employment. Adhere to all work rules, policies & procedures, and safety standards.

    Position Purpose

    Accurately balance the hotel’s operating transactions and prepare financial reports on a daily basis and to provide exceptional guest service and staff by coordinating with other departments when necessary to maintain established standards and meet the high expectations of our guests. Provide a courteous and efficient hospitality experience to guests.

    Knowledge, Skills, and Abilities

    • Check guests in and out and make future reservations as needed.
    • Post and rebate, room tax, and other miscellaneous charges to guest accounts.
    • Administer guest payment policy.
    • Ensure all cash, credit cards, and change funds are balance throughout the shift.
    • Post and rebate room tax and other miscellaneous charges to guest accounts.
    • Be knowledgeable of all promotional rates.
    • Maintain daily inventory of available rooms.
    • Maintain hotel key security system and safety deposit boxes.
    • Process credit card transactions and finalize transactions completed during the day.
    • Create and print required reports.
    • Prepare folio for departing guests.
    • Process guaranteed no show reservations.
    • Be knowledgeable of emergency procedures.
    • Respond to telephone calls for reservations, transfer calls and take messages for guests and hotel staff.
    • Open and close shifts; make accurate cash drops.
    • Ensure that all credit cards, cash, and change funds are balanced throughout the night.
    • Notify the general manager of all needed repairs and maintenance issues for concerns.
    • Maintain cleanliness and organization of the front desk areas.
    • Participate as a team member with other employees in producing a smoothly and efficiently run operation that meets the highest standards of customer service.
    • Performs all duties in accordance with prescribed policies and practices.
    • Adhere to the strict confidentiality of all information.
    • Respect and protect the confidential and privileged information of my employer beyond the terms of my employment.
    • Comply with Title 31 requirements

    Requirements

    Education/Qualifications

    • Must be at least 18 years old.
    • High school diploma or equivalent.
    • Prior customer service preferred.
    • One year of accounting or bookkeeping experience preferred.

    Licensing

    • Must be able to obtain and maintain the required Gaming License

    Work Requirements

    Requires problem solving skills, and the ability to communicate effectively. Position involves prolonged walking, stooping, or bending, lifting, or carrying up to 50 pounds daily. Work is performed in a casino environment with varying levels of lighting, air quality, noise, and / or temperature.

  • Just Posted

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Front Desk Attendant (PT)
  • Buffalo Run Casino & Resort
  • Miami, OK PART_TIME
  • Front Desk Attendant - PT- 6am-Noon, 6am-2pm- $13.00/HourSummary of Duties: Perform quality work within deadlines with or without direct supervision. Interact professionally with other team members, c...
  • 16 Days Ago

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Front Desk Clerk- FT- Graves
  • Buffalo Run Casino & Resort
  • Miami, OK FULL_TIME
  • Position PurposeTo provide a courteous and efficient hospitality experience to guests. Knowledge, Skills, and Abilities· Answer incoming calls courteously and efficiently and respond to guest requests...
  • 2 Days Ago

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Front Desk
  • Perry Endodontics
  • Rogers, AR FULL_TIME
  • Overview This position is primarily responsible for the daily activities of the front office including patient relations, telephone coverage, appointmentscheduling, registration, and insurance verific...
  • 25 Days Ago

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Front Desk
  • U.S. Dermatology Partners
  • Grove, OK FULL_TIME
  • SECTION 1: Job Summary (Summary of the basic functions of the position)The front desk clerk performs routine clerical, secretarial and administrative work in answeringtelephones, receiving the public,...
  • 3 Days Ago

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Guest Services Supervisor- FT
  • Buffalo Run Casino & Resort
  • Miami, OK FULL_TIME
  • Summary of Duties Perform quality work within deadlines with or without direct supervision. Interact professionally with other team members, customers, and suppliers. Work effectively as a team contri...
  • 3 Days Ago

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0 Front Desk Supervisor - Casino jobs found in Bentonville, AR area

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Assistant Guest Service Manager>
  • The Fresh Market
  • Rogers, AR
  • The Fresh Market - 2203 Promenade Boulevard [Department Supervisor] As an Assistant Guest Service Manager at The Fresh M...
  • 3/28/2024 12:00:00 AM

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Warehouse Supervisor
  • The Judge Group
  • Lowell, AR
  • About Us Americold is a global provider of temperature-controlled infrastructure. We partner with farmers and food produ...
  • 3/28/2024 12:00:00 AM

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Banquet Server
  • Charlestowne Hotels, Inc.
  • Fayetteville, AR
  • **Basic Description:** We are looking for an energetic and detail oriented on call banquet server to join our growing st...
  • 3/27/2024 12:00:00 AM

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Valet Parking Attendant - Fayetteville, AR
  • Parking Management Company
  • Fayetteville, AR
  • Job Details Job Location Fayetteville AR - Fayetteville, AR Position Type Full Time / Part Time Education Level None Tra...
  • 3/26/2024 12:00:00 AM

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Direct Support Professional/Job Coach
  • Independent Case Management
  • Fayetteville, AR
  • Primary Duties and Responsibilities * Providing quality care, direction, guidance, and help to customers with daily acti...
  • 3/25/2024 12:00:00 AM

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Fire Protection Designer IV, Lead
  • Bernhard
  • Fayetteville, AR
  • This position can be based out of our office in Fayetteville, AR, Little Rock, AR or Oklahoma City, OK Bernhard’s core m...
  • 3/25/2024 12:00:00 AM

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Massage Therapist
  • Rogers Embassy Suites
  • Rogers, AR
  • Hotel: Rogers Embassy Suites Massage Therapist Full time Atrium SPIRIT – where teamwork, passion and appreciation ignite...
  • 3/24/2024 12:00:00 AM

Bentonville is the ninth-largest city in Arkansas, United States and the county seat of Benton County. The city is centrally located in the county with Rogers adjacent to the east. The city is the birthplace and world headquarters of Walmart, the world's largest retailer. It is one of the four main cities in the four-county Northwest Arkansas Metropolitan Statistical Area, which is ranked 109th in terms of population in the United States with 463,204 residents in 2010, according to the United States Census Bureau. The city itself had a population of 35,301 at the 2010 Census, with an estimated...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Front Desk Supervisor - Casino jobs
$33,767 to $47,313
Bentonville, Arkansas area prices
were up 1.2% from a year ago