Front Desk Supervisor - Casino jobs in Altoona, PA

Front Desk Supervisor

The Summit is hiring a full-time Front Desk Supervisor.

The responsibilities include but are not limited to:

• Responsible for the Front Desk staff by training, scheduling, disciplining and monitoring all department personnel. This includes finding coverage for open shifts/call-offs.
• Manage and oversee all Front Desk operations, including member and guest check-in, payments, reservations, program registration, telephone answeringrity, and the ‘nerve center’ for concerns, emergencies, and problems of any nature.
• Oversee operations for pro-shop sales, including maintaining and rotating inventory.
• Effectively follow through on membership issues, requests and problems by making immediate decisions or seeking guidance from the Front Desk Manager.
• Do weekly orders for front desk supplies.
• Maintain all coolers and vending machines (cleaning, checking temps, calling for repairs etc.)
• Assist members and team members by answering questions promptly and courteously.
• Maintain a complete knowledge of club policies, rules and regulations, rates, activities, and programs.
• Attend and participate in all new member parties, club staff meetings and any special events.
• Contribute to team effort by accomplishing other club duties to support club operations and provide excellent member service.

The ideal candidate would also have data entry skills as well as attention to detail.

Job Type: Full-time

Benefits:

• Employee discount
• Flexible schedule

Work setting:

• In-person

Experience:

• retail or desk: 1 year (Preferred)

Work Location: In person