Front Desk Manager jobs in Rhode Island

Front Desk Manager manages front desk staff and ensures quality customer service. Oversees the daily service operations for hotel rooms and the execution of contracts, deposits, and billing. Being a Front Desk Manager ensures check-in, check-out, and billing processes are performed competently and in accordance with organizational policies and procedures. Responds to and resolves guest complaints and concerns. Additionally, Front Desk Manager requires an associate degree or equivalent. Typically reports to a hotel manager. The Front Desk Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Front Desk Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Front Desk Manager
  • Wyndham Destinations
  • Warwick, RI FULL_TIME
  • How You’ll Shine:
    The Front Desk Manager will be responsible for all aspects of the Guest Services department using strong customer relations and leadership capabilities to make quick decisions and problem solve to achieve highest quality guest experience while ensuring compliance with quality and financial standards. This role will evaluate guest and associate survey data and develop processes to increase guest experience and associate satisfaction. The Guest Services Manager will be able to hire, train, motivate, recognize, coach and develop guest service associates through implementation of incentives and training plans. This role will ensure proper staffing and scheduling for maximum productivity.

    How You’ll Be Rewarded:

    • Medical, Dental, and Vision Insurance within 30 days of hire.
    • Discounted hotel & resort stays PLUS additional travel perks on airfare, car rental, and activities.
    • Generous paid time off including holiday, vacation, and sick time accruals – accrue up to 29 days annually.
    • Tuition Reimbursement up to $6,000 per year.
    • 401K Retirement Savings with company match up to 6%.
    • Health & wellness programs including Health Coaches and incentives.
    • Flexible spending accounts for health and dependent care.
    • Various cultural diversity programs and Diversity Resource Groups (DRGs).
    • Wish Day – 8 hours paid for volunteering for a local organization or charity.
    • Numerous growth and developmental opportunities.
    • A role with purpose - to ensure our guests experience the vacation of their dreams!
    • Paid relocation assistance for candidates relocating from out of state

    What You’ll Bring:

    • Understanding of resort financials.
    • Strong leadership skills (ability to effectively coach, mentor, and train staff).
    • Excellent communication skills.
    • Computer proficiency in Microsoft Excel, Word, Outlook, etc.
    • 2 to 3 years of management experience at a hotel/resort.
    • 3 to 5 years hospitality customer service experience.

    Job Type: Full-time

    Pay: $63,000.00 - $65,000.00 per year

    Benefits:

    • 401(k)
    • 401(k) matching
    • Dental insurance
    • Employee assistance program
    • Employee discount
    • Flexible schedule
    • Flexible spending account
    • Health insurance
    • Health savings account
    • Life insurance
    • Paid time off
    • Parental leave
    • Professional development assistance
    • Referral program
    • Relocation assistance
    • Retirement plan
    • Tuition reimbursement
    • Vision insurance

    Schedule:

    • 8 hour shift
    • Holidays
    • Weekends as needed

    Work setting:

    • In-person

    Experience:

    • Front desk: 2 years (Required)
    • Leadership: 3 years (Required)
    • Hospitality: 3 years (Required)

    Ability to Relocate:

    • Warwick, RI: Relocate before starting work (Required)

    Work Location: In person

  • 4 Days Ago

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Front Desk Manager
  • Champlin's Marina & Resort
  • Shoreham, RI FULL_TIME
  • Enjoy a summer season on Block Island, RI. This renowned New England island is the perfect opportunity to combine your love of nature and service! Our property features 46 rooms. You would be part of ...
  • 10 Days Ago

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Assistant office manager/ Scheduler / Front desk
  • Physical Therapy of Cumberland
  • Cumberland, RI FULL_TIME
  • Patient insurance research and scheduling, copay collection, assist clinical staff with patient set-up and clinic upkeepJob Type: Full-timeSchedule: Day shift Monday to FridayWork Location: In person
  • 4 Days Ago

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Front Desk
  • Healthtrax Fitness & Wellness
  • Warwick, RI PART_TIME
  • We are looking for a positive Front Desk Associate to join our team! At the Front Desk, you are the face of our business and set the tone for creating exceptional experiences for all our members. You ...
  • Just Posted

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Front desk
  • The Vanderbilt
  • Newport, RI FULL_TIME
  • Job Description Join our team as a Front Desk Intern, where you'll be the friendly face and welcoming voice that sets the tone for our guests' stay. As the first point of contact, your impeccable cust...
  • 4 Days Ago

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Front Desk
  • Main Street Hospitality
  • Newport, RI OTHER
  • Job Details Level: Entry Job Location: Hammetts Hotel - Newport, RI Position Type: Part Time Education Level: High School Salary Range: Undisclosed Travel Percentage: None Job Shift: Day Job Category:...
  • 15 Days Ago

Rhode Island (/ˌroʊd -/ (listen)), officially the State of Rhode Island and Providence Plantations, is a state in the New England region of the United States. It is the smallest state in area, the seventh least populous, the second most densely populated, and it has the longest official name of any state. Rhode Island is bordered by Connecticut to the west, Massachusetts to the north and east, and the Atlantic Ocean to the south via Rhode Island Sound and Block Island Sound. It also shares a small maritime border with New York. Providence is the state capital and most populous city in Rhode Is...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Front Desk Manager jobs
$49,593 to $66,527

Front Desk Manager in El Paso, TX
Our homework help service hotel front desk manager resume descriptions is made to meet your demands, whatever the challenge.
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Front Desk Manager in Champaign, IL
The front desk manager is responsible for overall customer service, reservations, billing, and personnel management.
February 20, 2020
Front Desk Manager in Davenport, IA
Front desk managers register guests, make and modifying reservations and perform concierge duties such as answer questions regarding the area, events or attractions.
December 02, 2019