Front Desk Manager

Location: Albuquerque, NM, 87107

Job Description:

The Front Desk Manager will be responsible for managing the front desk operations of the company. This includes overseeing the reception area, managing the reception staff, and ensuring that all visitors and clients are greeted in a professional and courteous manner. The Front Desk Manager will also be responsible for managing the company's phone system, scheduling appointments, and handling customer inquiries and complaints.

Responsibilities:

• Manage the front desk operations of the company
• Oversee the reception area and manage the reception staff
• Ensure that all visitors and clients are greeted in a professional and courteous manner
• Manage the company's phone system
• Schedule appointments
• Handle customer inquiries and complaints
• Ensure that the front desk area is clean and organized
• Train new reception staff members
• Develop and implement front desk policies and procedures

Requirements:

• High school diploma or equivalent
• Previous experience in a front desk or customer service role
• Excellent communication and interpersonal skills
• Strong organizational and time management skills
• Ability to work in a fast-paced environment
• Proficient in Microsoft Office and other computer applications
• Ability to work flexible hours, including evenings and weekends