Front Desk Manager jobs in Flagstaff, AZ
Front Desk Manager manages front desk staff and ensures quality customer service. Oversees the daily service operations for hotel rooms and the execution of contracts, deposits, and billing. Being a Front Desk Manager ensures check-in, check-out, and billing processes are performed competently and in accordance with organizational policies and procedures. Responds to and resolves guest complaints and concerns. Additionally, Front Desk Manager requires an associate degree or equivalent. Typically reports to a hotel manager. The Front Desk Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Front Desk Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Recently Added Front Desk Manager jobs
- Remington Hotels
-
Sedona, AZ
FULL_TIME
-
Job Description
What you will be doing
Anticipate guest needs, respond promptly and acknowledge all guests, maintaining positive guest relations at all times.
- Ensure proper staffing levels of front office associates, including interviewing, hiring, supervising, training and scheduling front desk agents, front office supervisors, guest service aides / bell staff, concierge staff and PBX operators.
- Resolve guest complaints, ensuring guest satisfaction in each interaction. Manage guest resolution process to include investigation of situation and creative problem solving to ensure guest is satisfied with outcome.
- Accurately manage and operate the MICROS system at the front office, including all daily transactions and those which are not performed often.
Location Description
1200 West Highway 89A, Sedona, Arizona, 86336 Sky Rock Sedona is situated in the midst of the breathtaking red rock landscape.
All guest rooms & public spaces echo the Sedona mountain-scape and include subtle influences from neighboring Native American tribes.
Relax at our terrace seating areas with welcoming fire pits, or grab a drink and small bites at our Sky Rock Lounge. Experience scenic views around every corner and enjoy the best of Arizona, only a few steps away.
Requirements
What we are looking for
- High work ethic, self-initiative, independent judgment
- May be required to work varying schedules to reflect the business needs of the property
- Focus and maintain attention to tasks, and complete work assignments on time despite frequent interruptions
- Someone who enjoys working as and being part of a team that provides great experiences for our Guests!
Last updated : 2024-04-10
- 12 Days Ago
- Remington Lodging & Hospitality
-
Sedona, AZ
FULL_TIME
- What you will be doing Anticipate guest needs, respond promptly and acknowledge all guests, maintaining positive guest relations at all times. Greet and communicate cordially with guests, promptly and...
- 13 Days Ago
- Xanterra Travel Collection
-
Tusayan, AZ
FULL_TIME
- Overview Live. Work. Explore. as a part of our Lodging team at The Grand Hotel at the Grand Canyon! Are you enthusiastic about caring for the comfort of guests while creating memories that last a life...
- Just Posted
- Exceptional Healthcare Inc.
-
Prescott, AZ
FULL_TIME
- The Front Desk Manager will perform all functions necessary to maintain the efficient workflow of all front desk receptionist duties.Essential Duties & Responsibilities:Front Desk Specific:Demonstrate...
- 1 Month Ago
- Internal Career Site
-
Tusayan, AZ
OTHER
- Overview Live. Work. Explore. as a part of our Lodging team at The Grand Hotel at the Grand Canyon! Are you enthusiastic about caring for the comfort of guests while creating memories that last a life...
- 23 Days Ago
- Orchard Canyon
-
Sedona, AZ
PART_TIME
- Essential Duties and Responsibilities include the following: Greets, registers, and assigns rooms to guests. Issues room key and escort instructions to Bellhop. Date stamps, sorts, and racks incoming ...
- 1 Month Ago
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- Flagstaff, AZ
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0 Front Desk Manager jobs found in Flagstaff, AZ area
- Milton Store (Flagstaff, AZ)
-
Flagstaff, AZ
- 701 S Milton Rd Flagstaff Arizona, 86001, +1 (925) 5565123 x#208 Starting Pay: $17.00 / Hour Position Description: Respo...
- 4/23/2024 12:00:00 AM
- Coconino Community College
-
Flagstaff, AZ
- Salary: $27.50 Hourly Location : Flagstaff (Fourth Street Campus), AZ Job Type: Part-Time Job Number: 080-24 Division: F...
- 4/23/2024 12:00:00 AM
- Lowell Observatory
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Flagstaff, AZ
- POSITION ANNOUNCEMENT VOLUNTEER MANAGER Lowell Observatory is a private, non-profit organization founded in 1894 with a ...
- 4/22/2024 12:00:00 AM
- Albertsons
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Flagstaff, AZ
- Responsibilities PURPOSE: Assists the Grocery Manager in directing the operation of the Grocery Department, including su...
- 4/22/2024 12:00:00 AM
- Helping Ourselves Pursue Enrichment Inc
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Flagstaff, AZ
- Summary Working under the direction of the Northern AZ Regional Program Manager, the Justice Navigator provides reach-in...
- 4/21/2024 12:00:00 AM
- Coconino County, AZ
-
Flagstaff, AZ
- Salary: $20.25 Hourly Location : Flagstaff, AZ Job Type: Regular Part Time- 20 hours Job Number: 0804118 Department: Rec...
- 4/21/2024 12:00:00 AM
- National Vision
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Flagstaff, AZ
- Company Description America's Best is part of National Vision, one of the largest optical retailers in the United States...
- 4/21/2024 12:00:00 AM
- Boys and Girls Club of Flagstaff
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Flagstaff, AZ
- Position Start Date: Open until filled Position Type: Part-Time Hourly, 12-20 hours per week Compensation: Hourly rate $...
- 4/19/2024 12:00:00 AM
About Flagstaff, Arizona
were up 2.5% from a year ago