Front Desk Manager jobs in Augusta, GA

As an Front Desk Shift Manager , you will fill a leadership role with an industry-recognized leader in hospitality management services. You will attentively oversee the hotel's personnel as directed and provide support to the General Manager. The responsibilities of the Assistant General Manager are team management and other various assigned duties to ensure hotel consistency in quality of standards, maximizing profits, developing and retaining employees and exceeding guest expectations.

The ideal candidate will:

• Have a minimum of 3 years of IHG hotel experience in a Supervisory or Management Operations position must and National Franchise brand experience is required
• Be incredibly friendly, customer centric, love to smile and radiate a positive and accommodating attitude while interacting with customers. Assigns duties to staff and observes performance to ensure adherence to hotel policies and established operating procedures.
• Maintains accurate records including cash flow sheet, direct bill accounts, credit card receipts, registration and reservation cards.Accounting/Cash Handling to include:
• Maintaining accurate A/R recordsDaily deposits, Opera PMS System knowledge is must
• Petty Cash
• Tax reconciliation
• Credit card handling – processing, batching, and PCI compliance
• Front Desk Manager in annual wage scale surveys; ensures employee wages follow wage and salary guidelines.
• Selects or assists in the selection of hotel staff and completes all new hire paperwork including position and safety training.
• Assists with sales and marketing efforts as directed to include corresponding with group and travel agents to answer special requests for rooms and rates
• Adheres to all franchise and company procedures and regulations as well as standard operating procedures.
• Provides a professional image at all times through appearance and dress.

Note: Other duties as assigned by supervisor or management'
'
Work Remotely

• No

This Job Is Ideal for Someone Who Is:

• Dependable -- more reliable than spontaneous

Job Type: Full-time

Pay: $16.00 - $17.25 per hour

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Work setting:

• In-person

Education:

• High school or equivalent (Required)

Experience:

• Hotel experience: 4 years (Required)

Work Location: In person