Front Desk Manager - Casino jobs in Kansas

Front Desk Manager - Casino manages front desk personnel for a casino and ensures quality customer service. Oversees the daily service operations for hotel rooms and the execution of contracts, deposits, and billing. Being a Front Desk Manager - Casino may require a high school diploma or its equivalent. Typically reports to the Front Office Manager. The Front Desk Manager - Casino supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Front Desk Manager - Casino typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

H
Casino Manager
  • Hollywood Casino at Kansas Speedway
  • Kansas, KS FULL_TIME
  • WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

     

    We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. 

     

    Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!

    WE LOVE OUR WORK.

    • Responsible for supervising staff and the overall daily management of a designated shift in the Casino Operations department. Provides oversight for all games, game protection, and overall Table Games/Slots operations on their shift. Supports, administers and manages operational goals and monitors achievements of performance and profit objectives.
    • Create effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.
    • Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager.
    • Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise. 
    • Responsible for the overall integrity of daily Table Games and/or Slot operations; provides oversight for the gaming floor.
    • Responsible for the accountability of the chips, cards, dice and all other gaming equipment.
    • Verifies table inventories and effectively manages table limits.
    • Works closely with Vice President/Director to implement and oversee overall strategies for the overall engagement, customer service, comp ability, games layout and mix, revenue growth, and expense management in order to maximize profitability.
    • Monitors chips and cash transactions between dealers and customers and ensures that proper payout amounts are paid to customers.
    • Maintains and processes all paperwork, logs, schedules, and communication pertaining to the Table Games/Slots department.
    • Responsible for the overall engagement of all team members by addressing and managing team member feedback, suggestions, complaints, and grievances.
    • Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.
    • Maintains strict confidentiality in all departmental and company matters.

    BRING US YOUR BEST.

    • Bachelor's degree (B.A. / B.S.) from four-year college or university; or minimum of five years of experience in a comparable Table Games and/or Slot Operations leadership position; or equivalent combination of education and experience.
    • Excellent skills in both written and oral communication.
    • Must be proficient in Microsoft applications (Excel, Word) and have knowledge of Table Games and/or Slot operating systems.
    • Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.
    • Ability to write reports, business correspondence, and procedure manuals.
    • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
    • Must have extensive knowledge of all Table Games and Slot Operations.
    • Flexible to work all shifts including holidays, nights, weekends, and overtime as business needs dictate.
    • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

    STAY IN THE GAME. FOLLOW US.

    We’ve grown to become the most innovative omnichannel provider of entertainment experiences, thanks to our 12 retail brands representing 43 destinations across North America, and online gaming via theScore |BET.

     

    Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. 

     

       

    We're changing entertainment. Follow us.

     

    Equal Opportunity Employer

     

     

     

     

  • 23 Days Ago

H
Assistant Casino Manager
  • Hollywood Casino at Kansas Speedway
  • Kansas, KS FULL_TIME
  • WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nigh...
  • 1 Month Ago

M
Front Desk Assistant Manager
  • Marriott International
  • Overland Park, KS FULL_TIME
  • Additional Information Primarily eveningsJob Number 24040270Job Category Rooms & Guest Services OperationsLocation Sheraton Overland Park Hotel at the Convention Center, 6100 College Boulevard, Overla...
  • 7 Days Ago

H
Hotel Front Desk Manager
  • Hotel Topeka at City Center
  • Topeka, KS FULL_TIME
  • We’re looking for an enthusiastic hotel front desk manager with 1 year of prior experience to ensure every guest at our hotel has an exceptional stay with us. You will lead operations at the front des...
  • 12 Days Ago

H
Hotel Front Desk Manager
  • Hotel Topeka at City Center
  • Topeka, KS FULL_TIME
  • We’re looking for an enthusiastic hotel front desk manager with 1 year of prior experience to ensure every guest at our hotel has an exceptional stay with us. You will lead operations at the front des...
  • 1 Month Ago

C
Front Desk Manager
  • Courtyard by Marriott Salina
  • Salina, KS FULL_TIME
  • JOB SUMMARY: We are a highly ranked and recognized Courtyard by Marriott and we are looking for a Front Desk Manager who will continue to bring new and fresh ideas to help us continue to exceed all gu...
  • 2 Months Ago

W
Front Desk Manager
  • White Lodging Services Corp.
  • Nashville, TN
  • **Front Desk Manager** **Job Description** Summary: Assists the Front Office Manager or Operations Manager in administer...
  • 3/28/2024 12:00:00 AM

A
Front Desk Manager
  • Auro Hotels
  • Lombard, IL
  • ** Front Desk Manager** **Job Category****:** Front Office **Requisition Number****:** FRONT003341 Showing 1 location **...
  • 3/28/2024 12:00:00 AM

C
Front Desk Manager
  • Crestline Hotels & Resorts Inc
  • Memphis, TN
  • ** Front Desk Manager** ** Front Desk Manager** **Overview** The Front Desk Manager will assist in the planning, directi...
  • 3/28/2024 12:00:00 AM

S
Front Desk Manager
  • Sonesta International Hotels Corporation
  • New York, NY
  • Job Description Summary Assist in managing all aspects of front office areas, which may include but not limited to guest...
  • 3/27/2024 12:00:00 AM

S
Front Desk Manager
  • Sheraton Miami Airport Hotel
  • Miami, FL
  • Overview: Opportunity: Front Desk Manager Manage front desk operations to ensure staff meets company operational standar...
  • 3/26/2024 12:00:00 AM

A
Front Desk Manager
  • ABC Investments and Management Company
  • FRONT OFFICE MANAGER Front Office Manager supervises the front desk to ensure efficient and profitable operation. Respon...
  • 3/25/2024 12:00:00 AM

C
Front Office Manager
  • Crowne Plaza Phoenix Airport
  • Phoenix, AZ
  • Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management compa...
  • 3/25/2024 12:00:00 AM

H
Front Desk Manager
  • Huntington Hotel
  • Irvine, CA
  • Find balance in your career at the BRAND NEW Element Irvine! Become a part of the opening team and join us as we open ou...
  • 3/24/2024 12:00:00 AM

Kansas /ˈkænzəs/ (listen) is a U.S. state in the Midwestern United States. Its capital is Topeka and its largest city is Wichita, with its most populated county being Johnson County. Kansas is bordered by Nebraska on the north; Missouri on the east; Oklahoma on the south; and Colorado on the west. Kansas is named after the Kansa Native American tribe, which inhabited the area. The tribe's name (natively kką:ze) is often said to mean "people of the (south) wind" although this was probably not the term's original meaning. For thousands of years, what is now Kansas was home to numerous and divers...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Front Desk Manager - Casino jobs
$46,385 to $69,246

Front Desk Manager - Casino in Greensboro, NC
JOB SUMMARYThe Hotel Manager is responsible for the Hotel Front Desk activities with emphasis in the areas of five diamond guest service, talent mana….
February 14, 2020