Front Desk Clerk, Sr. - Casino interacts with the customer to ensure that guest check-in, check-out, and billing are carried out efficiently. Answers questions about the facility's policies and services. Being a Front Desk Clerk, Sr. - Casino makes advance reservations and handles special requests. Issues invoices and collects room fees. Additionally, Front Desk Clerk, Sr. - Casino handles or appropriately escalates customer service issues. Performs administrative duties such as answering phones, cleaning work space, and assisting managers and supervisors as needed. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Front Desk Clerk, Sr. - Casino works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Front Desk Clerk, Sr. - Casino typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
Job Title:
Hotel Front Desk Clerk
Salary:
$14.23/Hour
FLSA Status:
Non Exempt
Summary
Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries concerning reservations, hotel or casino information and guest concerns.
Essential Duties and Responsibilities:
Knowledge, Skills and Abilities
Qualifications
Education and/or Experience
The Cocopah Indian Tribe is a mandatory COVID-19 vaccination employer. All employees are required to be fully vaccinated as a condition of employment.
Great Fringe Benefits !!
(Full-time Positions)
Medical, Dental, Vision, Life/AD&D Insurance, Employee Assistance Program,
401K Plan with Employer Match, Ancillary Benefits (AFLAC, VTL)
NATIVE AMERICAN AND CURRENT EMPLOYEE EMPLOYMENT PREFERENCE POLICIES ARE APPLICABLE TO ALL POSITIONS. MUST BE ABLE TO PASS PRE-EMPLOYMENT AND ON-GOING RANDOM DRUG/ALCOHOL TESTS.
The opening and closings of these positions are subject to change upon the need of each department. For more information please contact Cocopah Human Resources at 928-627-2102.
Job Type: Full-time
Pay: $14.23 per hour
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