Front Desk Clerk, Sr. - Casino jobs in Rock Island, IL

Front Desk Clerk, Sr. - Casino interacts with the customer to ensure that guest check-in, check-out, and billing are carried out efficiently. Answers questions about the facility's policies and services. Being a Front Desk Clerk, Sr. - Casino makes advance reservations and handles special requests. Issues invoices and collects room fees. Additionally, Front Desk Clerk, Sr. - Casino handles or appropriately escalates customer service issues. Performs administrative duties such as answering phones, cleaning work space, and assisting managers and supervisors as needed. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Front Desk Clerk, Sr. - Casino works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Front Desk Clerk, Sr. - Casino typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)

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Clerk - Front Office
  • Bally's
  • Rock Island, IL FULL_TIME
  • About Bally's:

    Bally's Corporation is one of the world's leading entertainment companies, with millions of players across digital gaming platforms and traditional casino venues. Recognized for our innovation, energy, and dedication to creating thrilling gaming experiences, we were born to entertain.

    A career with Bally's means starting on ta path to endless possibilities. Our growing business is searching for service-minded individuals looking for a place to build and grow, excel, and truly make a difference. So if you want to be challenged in an exciting and fast-paced environment, this is the place for you.

    Job Summary:

    Works closely with guests, checks them in and out and resolves guest disputes. Works closely with housekeeping and night cleaning. Position is very hands on and requires significant customer interaction. This position will work a combination of 11:00pm - 7:00am and 3:00pm - 11:00pm shifts.

    ESSENTIAL FUNCTIONS:

    • Develops, maintains a Service Culture that ensures the delivery of Superior internal/external guest service by all team members.
    • Maintains and operates property management system, in room movies, wake up calls, mini bars, call account system and other office systems and reports all service issues to appropriate personnel
    • Works closely with hotel guest checking them in and out, answering phones, making reservations and resolving customer complaints
    • Makes change 
    • Performs all line positions during breaks and at peak times
    • Will be able to work varied shifts – i.e. days, nights, weekends, holidays
    • Knowledge of all promotions and events.
    • All other duties as assigned.

    QUALIFICATIONS:

    • Excellent customer service skills
    • High School graduate or equivalent
    • Excellent written and verbal communication skills
    • Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board
    • Must be a high school graduate or equivalent
    • Must have two or more years related experience

    PHYSICAL DEMANDS:

    • Physically mobile with reasonable accommodations
    • Respond to visual and aural cues
    • Read, write, speak, and understand English
    • Able to work flexible shifts
    • Operate in mentally and physically stressful situations
    • Able to be confined to a small area for a long period of time

    Environmental Working Conditions:

    The work environment contains bright lights, loud noise, and stressful situations.

    What’s in it for you: 

    • Competitive wages with annual performance reviews 
    • Comprehensive health coverage plan that includes medical, dental, and vision
    • 401(K)/ Company Match
    • Employee Stock Purchase Plan
    • Access Perks and Childcare discounts

    The above description denotes some of the specific characteristics which are necessary to perform the principal functions of the job and are not intended to be a description of all work requirements that may be inherent in the position.

    ***Pass a company background investigation***

    ***Must be 21 years of age*** 

    #LI-BS1

  • 25 Days Ago

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Court Specialist I
  • Rock Island County Circuit Clerk
  • Rock Island, IL FULL_TIME
  • Rock Island County Job Description TITLE: Court Specialist I DEPARTMENT: Circuit Clerk’s Office SUPERVISOR: Circuit Clerk FLSA: Non-Exempt EMPLOYMENT STATUS: Represented Employee – AFSCME 2025A CLASSI...
  • 13 Days Ago

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EVS - Housekeeping - Casino & FOH/BOH
  • Bally's
  • Rock Island, IL FULL_TIME
  • About Bally's: Bally's Corporation is one of the world's leading entertainment companies, with millions of players across digital gaming platforms and traditional casino venues. Recognized for our inn...
  • Just Posted

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Clerk
  • Niemann Foods
  • Keokuk, IA FULL_TIME
  • Get paid daily! We’ve partnered with DailyPay to offer employees more control over their earnings!!!SUMMARYThe Little Caesar Crew works productively as part of the restaurant team and performs job res...
  • 13 Days Ago

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Help Desk / Service Desk
  • Nexagen Networks Inc
  • Rock Island, IL CONTRACTOR
  • Nexagen Networks (www.nexagen.com) 25 years of success so far is based on finding the best people and putting them together to work on fun, challenging and exciting projects. That is why we focus a lo...
  • 8 Days Ago

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Club host
  • Bally’s Dover Casino Resort
  • Rock Island, IL FULL_TIME
  • Job Summary : As a Players Club Host at Bally's, you will support the Company’s Marketing department, including but not limited to, Direct Mail, Promotions, Events and Call Center. Essential Functions...
  • 21 Days Ago

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0 Front Desk Clerk, Sr. - Casino jobs found in Rock Island, IL area

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Front Desk Receptionist
  • Senior Star
  • Davenport, IA
  • ** Front Desk Receptionist** **Job Category****:** ADMINISTRATIVE **Requisition Number****:** FRONT02770 Showing 1 locat...
  • 3/29/2024 12:00:00 AM

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Chiropractic Assistant/Insurance Clerk
  • East Moline Chiropractic Clinic
  • East Moline, IL
  • Job Description Job Description Chiropractic receptionist at East Moline Chiropractic Clinic, 379 Avenue of the Cities, ...
  • 3/29/2024 12:00:00 AM

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Dental Office Assistant - Business Assistant
  • Duck Creek Family Dental
  • Bettendorf, IA
  • Overview: Business Assistant Duck Creek Family Dental is looking for a full time Business Assistant to join our team. Wh...
  • 3/29/2024 12:00:00 AM

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Receptionist Part Time 1st Shift
  • Allure of Moline
  • East Moline, IL
  • Allure of Moline - 1st Shift: 8am-4:30pm, 3 to 4 days a week and every other weekend Salary $14.00 hour SUMMARY: Allure ...
  • 3/28/2024 12:00:00 AM

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Entry Level - Remote Data Entry Work From Home
  • Maxion Research
  • Davenport, IA
  • Remote Work From Home Jobs / Data Entry Clerk - Typing - Work At Home - Doing Data Entry - 100% Remote - Earn Immediatel...
  • 3/28/2024 12:00:00 AM

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School Office Staff
  • GetSelected.com
  • Davenport, IA
  • Free job-searching + PD for educators. Find a school you love! Position Description School Office Staff at multiple part...
  • 3/28/2024 12:00:00 AM

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Customer Service Representative
  • City Line Veterinary Center
  • Moline, IL
  • Job Description Job Description City Line Veterinary Center seeks customer service focused individual to join their grow...
  • 3/25/2024 12:00:00 AM

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Receptionist
  • Harmony Davenport
  • Davenport, IA
  • Harmony Davenport - Are you looking for a rewarding career in Skilled Nursing? We are currently searching for a Receptio...
  • 3/25/2024 12:00:00 AM

Rock Island is a city in and the county seat of Rock Island County, Illinois, United States. The original Rock Island, from which the city name is derived, is the largest island on the Mississippi River. It is now called Arsenal Island. The population was 39,018 at the 2010 census. Located on the Mississippi River, it is one of the Quad Cities, along with neighboring Moline, East Moline, and the Iowa cities of Davenport and Bettendorf. The Quad Cities has a population of about 380,000. The city is home to Rock Island Arsenal, the largest government-owned weapons manufacturing arsenal in the U...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Front Desk Clerk, Sr. - Casino jobs
$34,641 to $50,923
Rock Island, Illinois area prices
were up 1.3% from a year ago