Front Desk Clerk, Sr. - Casino interacts with the customer to ensure that guest check-in, check-out, and billing are carried out efficiently. Answers questions about the facility's policies and services. Being a Front Desk Clerk, Sr. - Casino makes advance reservations and handles special requests. Issues invoices and collects room fees. Additionally, Front Desk Clerk, Sr. - Casino handles or appropriately escalates customer service issues. Performs administrative duties such as answering phones, cleaning work space, and assisting managers and supervisors as needed. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Front Desk Clerk, Sr. - Casino works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Front Desk Clerk, Sr. - Casino typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
POSITION: Front Desk Clerk
REPORTS TO: Guest Services Lead
LOCATION: Grand Aleutian Hotel - Dutch Harbor
CONTRACT: Full Time Non-Exempt
HOUSING: Dormitory
ESSENTIAL DUTIES:
POSITION SPECIFICATIONS:
TO APPLY: Complete a Job Posting Response Form and return it to the main office front desk. This position is open until filled.
EXTERNAL: Submit a UniSea Application Form, resume, and cover letter to the fax number 907.581.7352, or respond to the posting for more information and to request an application form.
AFTER HOURS: Please deposit your Job Response Form in the drop box located just outside the Main Office Lobby door.
UniSea is an Equal Opportunity Employer.
Job Type: Full-time
Pay: From $16.65 per hour
Benefits:
Schedule:
Work setting:
Experience:
Work Location: In person
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