Front Desk Clerk, Sr. - Casino jobs in Normal, IL

Front Desk Clerk, Sr. - Casino interacts with the customer to ensure that guest check-in, check-out, and billing are carried out efficiently. Answers questions about the facility's policies and services. Being a Front Desk Clerk, Sr. - Casino makes advance reservations and handles special requests. Issues invoices and collects room fees. Additionally, Front Desk Clerk, Sr. - Casino handles or appropriately escalates customer service issues. Performs administrative duties such as answering phones, cleaning work space, and assisting managers and supervisors as needed. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Front Desk Clerk, Sr. - Casino works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Front Desk Clerk, Sr. - Casino typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)

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Night Auditor/Front Desk Clerk
  • Comfort Inn by Choice Hotels
  • Ottawa, IL PART_TIME
  • Are you a night owl? Do you like staying up at night or just want to earn extra income?

    Come work in an upbeat, fun atmosphere! No experience necessary! Incredible Choice Hotels travel discount!

    Starting wage: $14.00 - negotiable with experience

    Immediate interviews on property! Come fill out an application today!

    SUMMARY

    Provides hotel customer service to guests of hotel by performing the following duties.

    ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

    • Greets, registers, suggestively sells hotel rooms, issues room keys, assigns rooms to guests and sets wake up calls in a efficient, warm and friendly manner.
    • Acts as hotel manager on duty and follows the prescribed MOD procedures on communication, emergency procedures and guest satisfaction.
    • Enters daily changes and balances accounts such as guest, house, guest tray, city ledger and advance deposits. Resets system for the next business day.
    • Ensures that the night audit procedures are completed on a daily basis and the information entered and posted are accurate, balanced and timely.
    • Enters information and prints night audit reports in an accurate and timely manner per night audit guidelines.
    • Ensures guest safety by following established security procedures including fire/tornado procedures, key security and guest privacy.
    • Date stamps, sorts, and racks incoming mail, faxes and messages.
    • Records and communicates guest special requests and problems to appropriate department and ensures they are addressed in a timely and acceptable manner.
    • Answers inquiries pertaining to hotel services; registration of guests; and local attractions and provides travel directions.
    • Accurately checks out guests and communicates departures with housekeeping staff.
    • Accurately computes bill, collects payment, makes change for guests and makes deposits according to KHC cash handling procedures.
    • Makes, confirms and cancels reservations via telephone, computer and in writing.
    • Answers and routes internal and external phone calls in an articulate, friendly manner using prescribed procedures.
    • Posts charges such as hotel room, food, liquor, or telephone to ledger.
    • Deposits guests' valuables in hotel safe or safe deposit box.
    • Maintains the shift-to-shift log accurately to ensure proper communication between shifts is maintained.
    • Maintains the cleanliness and organization of the hotel lobby and front desk area.
    • Washes, folds and properly stores laundry (depending on business unit).

    POLICIES: Responsible for following all hotel policies and procedures as set forth in the handbook, Front Desk Procedure Manual and property specific guidelines/standards. These policies include dress code, safety and performance standards. Employees must also maintain a professional image and report to work as scheduled.

    PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. All employees must follow proper safety precautions at all times to avoid injuries.

    While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to walk and reach with hands and arms. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl; or smell. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. The employee is required to work alone and stay awake and alert all night.

    Job Type: Part-time

    Pay: From $14.00 per hour

    Benefits:

    • Employee discount

    Schedule:

    • 12 hour shift
    • 8 hour shift
    • Day shift
    • Evening shift
    • Holidays
    • Monday to Friday
    • Night shift
    • Overtime
    • Weekends as needed

    Work setting:

    • In-person

    Experience:

    • Hotel experience: 1 year (Preferred)

    Work Location: In person

  • 1 Month Ago

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Front Desk
  • Greater Peoria Family YMCA
  • Peoria, IL FULL_TIME
  • DescriptionUnder direct supervision of the Member Engagement Director, this position is invaluable to the organization. This position is the first person you will see when you walk in the doors at the...
  • 1 Month Ago

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Front Desk Assistant
  • Affordable Dentures & Implants
  • Peoria, IL FULL_TIME
  • Overview Come join our team as a Dental Front Office Assistant! This position is more than just a job, it is an opportunity to do what YOU love and get paid to do it! You will enjoy a fulfilling caree...
  • 18 Days Ago

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Front Desk Agent
  • Fairfield Peru
  • Peru, IL FULL_TIME
  • Job Summary Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their sta...
  • 19 Days Ago

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Front Desk Associate
  • High Haven Retail LLC
  • Normal, IL FULL_TIME
  • Front Desk Security Associates serve as the first point of contact for customers entering the retail space or calling on the phone. As the first face to greet our customers, the Front Desk Security As...
  • 19 Days Ago

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Front Desk Associate
  • Baymont Inn and Suites
  • Peoria, IL FULL_TIME
  • A Guest Service Agent will ensure that the highest standards for service, safety, privacy and comfort are maintained for all guests of the hotel. Working from the front desk which is the 'nerve center...
  • 19 Days Ago

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0 Front Desk Clerk, Sr. - Casino jobs found in Normal, IL area

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Front Desk Agent
  • Magnus Hotels LLC
  • Bloomington, IL
  • Job Description Job Description We are seeking a Front Desk Agent to become a part of our team! You will accommodate pat...
  • 3/28/2024 12:00:00 AM

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Front Desk Agent- Full Time
  • Arbor Lodging
  • Bloomington, IL
  • ** Front Desk Agent- Full Time** **Job Category****:** Front Desk **Requisition Number****:** FRONT001686 Showing 1 loca...
  • 3/28/2024 12:00:00 AM

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Entry Level - Remote Data Entry Work From Home
  • Maxion Research
  • Bloomington, IL
  • Remote Work From Home Jobs / Data Entry Clerk - Typing - Work At Home - Doing Data Entry - 100% Remote Earn Immediately ...
  • 3/28/2024 12:00:00 AM

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Front Office Coordinator (First Day Benefits!)- Normal, IL
  • Athletico Physical Therapy
  • Normal, IL
  • Position Overview: Greater Purpose and Core Values: Athleticos Greater Purpose is to empower people, inspire hope and tr...
  • 3/27/2024 12:00:00 AM

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Phlebotomist/EKG Technician - Medical Hills - Bloomington - PRN (Non-Benefit Eligible)
  • Christie Clinic
  • Bloomington, IL
  • Christie Clinic's Laboratory is seeking a PRN(as needed and non-benefit eligible) Phlebotomist/EKG Tech at the Christie ...
  • 3/27/2024 12:00:00 AM

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Front Desk Agent
  • CSM Corp.
  • Bloomington, IL
  • ** Front Desk Agent** **Job Category****:** Front Office **Requisition Number****:** FRONT003851 Showing 1 location **Jo...
  • 3/26/2024 12:00:00 AM

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Front Desk Associate
  • Atrium Hospitality
  • East Peoria, IL
  • Hotel: East Peoria Embassy Suites Front Desk Associate Full time Atrium SPIRIT - where teamwork, passion and appreciatio...
  • 3/26/2024 12:00:00 AM

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Receptionist/Accounts Payable
  • Connor Co.
  • Peoria, IL
  • Connor Co., a wholesale distributor of plumbing and HVAC supplies, is seeking a full-time Accounts Payable Clerk/ Recept...
  • 3/25/2024 12:00:00 AM

Normal is a town in McLean County, Illinois, United States. As of the 2010 census, the town's population was 52,497. Normal is the smaller of two principal municipalities of the Bloomington–Normal metropolitan area, and Illinois' seventh most populous community outside the Chicago metropolitan area. Normal's mayor is Chris Koos. The main campus of Illinois' oldest public university, Illinois State University, a fully accredited four-year institution, is in Normal, as is Heartland Community College, a fully accredited two-year institution. There is also a satellite campus of Lincoln College, w...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Front Desk Clerk, Sr. - Casino jobs
$35,400 to $52,040
Normal, Illinois area prices
were up 1.3% from a year ago