Front Desk Clerk, Sr. - Casino interacts with the customer to ensure that guest check-in, check-out, and billing are carried out efficiently. Answers questions about the facility's policies and services. Being a Front Desk Clerk, Sr. - Casino makes advance reservations and handles special requests. Issues invoices and collects room fees. Additionally, Front Desk Clerk, Sr. - Casino handles or appropriately escalates customer service issues. Performs administrative duties such as answering phones, cleaning work space, and assisting managers and supervisors as needed. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Front Desk Clerk, Sr. - Casino works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Front Desk Clerk, Sr. - Casino typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
To provide the highest level of service possible to our guests by following standards for professional, aggressive hospitality. Responsible for checking guests into and out of the hotel. Posts charges to guestrooms, verifies credit cards, balances bank at the end of the shift. Distributes information to guests in a timely manner. Assists in rectifying guests questions and concerns.
Clear All
0 Front Desk Clerk, Sr. - Casino jobs found in Mobile, AL area