Front Desk Clerk, Sr. - Casino jobs in Merrimack, NH

Front Desk Clerk, Sr. - Casino interacts with the customer to ensure that guest check-in, check-out, and billing are carried out efficiently. Answers questions about the facility's policies and services. Being a Front Desk Clerk, Sr. - Casino makes advance reservations and handles special requests. Issues invoices and collects room fees. Additionally, Front Desk Clerk, Sr. - Casino handles or appropriately escalates customer service issues. Performs administrative duties such as answering phones, cleaning work space, and assisting managers and supervisors as needed. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Front Desk Clerk, Sr. - Casino works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Front Desk Clerk, Sr. - Casino typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)

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Front Desk Clerk
  • Quality Inn Merrimack - Nashua
  • Merrimack, NH FULL_TIME
    • Greet guests, provide them with room availability and hotel facilities information
    • Assign rooms to guests and provide them with instruction on using automated keys
    • Make reservations over the phone and confirm them by providing call back services
    • Help guests to their rooms and handle luggage if needed
    • Maintain information of room availability and guests’ accounts
    • Perform bookkeeping activities such as position charges and computing bills
    • Collect payments in the form of cash and process credit card payments
    • Record guests’ comments and complaints
    • Advise housekeeping staff to handle tasks when rooms are vacated
    • Answer incoming telephone calls and provide information on hotel’s services
    • Take and relay messages to guests
    • Accept and carry out wake-up call requests
    • Make cash drops at the end of each shift
    • Take and verify identification during check-ins
    • Perform cleaning and maintenance tasks on the front desk, lobby area, breakfast/kitchen area, and any area requested
    • Help in washing, drying & folding laundry. (must be done throughout the shift).
    • Offer guests advice on local entertainment, shopping and eating areas
    • Communicate with staff on the previous shift to manage guests’ arrivals and reservations
    • Inform management of any discrepancies in front desk operations
    • Balance any adjustments, refunds, and payments
    • Provide guests with information on hotel amenities inside the hotel
    • Provide travel instructions to guests and arrange for transportation
    • Complete and present reports pertaining to housekeeping to the management
    • Report safety hazards to the management or security officials

    · Manages breakfast in setting up and pre-cooking breakfast items

    · Manages and oversee the breakfast during breakfast hour. (Make sure everything is stocked and breakfast food times are replenished.)

    · Breakdown & Cleans up after breakfast is over (putting food away, wash dishes, sweep & mop breakfast and lobby area, puts up chairs, etc.).

    · Conducting Room Inspections once housekeeping as serviced and cleaned the rooms.

    Job Type: Full-time

    Pay: $14.00 per hour

    Benefits:

    • Employee discount

    Schedule:

    • 8 hour shift
    • Holidays

    Work setting:

    • In-person

    Application Question(s):

    • Do you have your own vehicle to commute to and from work?

    Education:

    • High school or equivalent (Preferred)

    Experience:

    • Hotel experience: 1 year (Preferred)
    • Customer service: 2 years (Preferred)

    Work Location: In person

  • Just Posted

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Front Desk
  • Planet Fitness
  • Nashua, NH FULL_TIME
  • Overview Who We Are: At Planet Fitness, our mission has always been to enhance people’s lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to...
  • 2 Months Ago

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Front Desk Associate
  • Planet Fitness
  • Lee, NH FULL_TIME
  • Overview Who We Are: At Planet Fitness, our mission has always been to enhance people’s lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to...
  • 22 Days Ago

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Front Desk Associate
  • Zoo Health Club Nashua
  • Nashua, NH FULL_TIME,PART_TIME
  • The Front Desk Attendant is the lead customer service contact for all members, guests, or prospects. The Front Desk attendant is also responsible for selling products, stocking, lifting up to 50 pound...
  • Just Posted

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Front desk receptionist
  • Benchmark Senior Living
  • Nashua, NH FULL_TIME
  • The Atrium at Drum Hill , a Benchmark Senior Living Mind and Memory Community located in North Chelmsford is looking for a Part Time Evening Receptionist ! The Front Desk Receptionist serves as the in...
  • Just Posted

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Front Desk Associate
  • Clarion Inn
  • Nashua, NH FULL_TIME
  • Full Job Description The role of the Front Desk Agent is to provide the utmost in guest service while ensuring that the check in and check out process for guests is handled efficiently and professiona...
  • Just Posted

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0 Front Desk Clerk, Sr. - Casino jobs found in Merrimack, NH area

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Front Desk Agent - Full Time - $14.50
  • Great Wolf Resorts, Inc.
  • Fitchburg, MA
  • ** Front Desk Agent - Full Time - $14.50** **Job Category****:** Guest Services **Requisition Number****:** FRONT12319 S...
  • 3/28/2024 12:00:00 AM

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Receptionist
  • H&R Block, Inc.
  • Fitchburg, MA
  • What you'll bring to the team... * Answer phones and greet clients in a personalized, friendly, and inviting manner * Ma...
  • 3/28/2024 12:00:00 AM

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Receptionist
  • Arch Painting
  • Woburn, MA
  • Job Description Job Description We work better together; this job is 100% office based. Job Description / Purpose: This ...
  • 3/27/2024 12:00:00 AM

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Customer Service Receptionist
  • Company Confidential
  • Woburn, MA
  • Job Description Job Description We are seeking a Customer Service Receptionist to join our team! You will be responsible...
  • 3/26/2024 12:00:00 AM

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Overnight Hotel Front Desk Agent TRU by Hilton
  • Lafrance Hospitality Company
  • Manchester, NH
  • Lafrance Hospitality | Full time **Overnight Hotel Front Desk Agent TRU by Hilton** Manchester, United States | Posted o...
  • 3/26/2024 12:00:00 AM

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Receptionist
  • Complete Staffing Solutions, Inc.
  • Burlington, MA
  • Job Description Job Description This role will be 100% onsite in the Woburn/Burlington area Qualifications •High School ...
  • 3/26/2024 12:00:00 AM

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Front Desk Agent
  • Courtyard Manchester
  • Manchester, NH
  • Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management compa...
  • 3/22/2024 12:00:00 AM

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Part-Time Receptionist
  • UniFirst
  • Wilmington, MA
  • The Part-Time Receptionist responsibilities involve managing customers, visitors, telephone messages and calls in a prof...
  • 2/11/2024 12:00:00 AM

Merrimack is a town in Hillsborough County, New Hampshire, United States. The population was 25,494 at the 2010 census, and an estimated 25,660 in 2017, making it the ninth-largest municipality in New Hampshire. There are four villages in the town: Merrimack Village (formerly known as Souhegan Village), Thorntons Ferry, Reeds Ferry, and South Merrimack. According to the United States Census Bureau, the town has a total area of 33.4 square miles (87 km2), of which 32.6 sq mi (84 km2) is land and 0.8 sq mi (2.1 km2) (2.48%) is water. The highest point in Merrimack is an unnamed hill in the nor...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Front Desk Clerk, Sr. - Casino jobs
$40,058 to $58,887
Merrimack, New Hampshire area prices
were up 1.4% from a year ago