Front Desk Clerk, Sr. - Casino jobs in Minnesota
Front Desk Clerk, Sr. - Casino interacts with the customer to ensure that guest check-in, check-out, and billing are carried out efficiently. Answers questions about the facility's policies and services. Being a Front Desk Clerk, Sr. - Casino makes advance reservations and handles special requests. Issues invoices and collects room fees. Additionally, Front Desk Clerk, Sr. - Casino handles or appropriately escalates customer service issues. Performs administrative duties such as answering phones, cleaning work space, and assisting managers and supervisors as needed. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Front Desk Clerk, Sr. - Casino works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Front Desk Clerk, Sr. - Casino typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
Recently Added Front Desk Clerk, Sr. - Casino jobs
Hotel Front Desk Clerk
- Grand Casino
-
Onamia, MN
FULL_TIME
-
SUMMARYThe Hotel Guest Service Ambassador will be responsible for greeting guests in a courteous and professional manner.They are responsible for reservations, processing payment and safeguarding guest information. Rooms Controller duties include; pre-registering guests and prepare key packets. Organize and coordinate check-in/pre-registration procedures for arriving groups. Other responsibilities are; providing accurate information to guests about services/amenities, greeting guests at the bell station, and safely, courteously, checking their luggage, ensuring optimum guest service with each guest interaction.ESSENTIAL DUTIES OF THE POSITION:
- A Guest Services Ambassador is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
- Ensures that the check-in and check-out process is handled in accordance with company policy by processing cash, credit card and credit transactions accurately, thus protecting the company’s assets.
- Maintain an inventory of vacancies, reservations and room assignments.
- Explain all hotel facilities, hours of operation, answer all questions about these facilities and other hotel questions.
- Rooms Controller duties will include working in partnership with Revenue Management, Front Desk and other operational departments with a focus on managing the hotel’s room inventory to maximize revenue pertaining to guestrooms.
- Ensure the hotel is set up for success by appropriately blocking guestrooms and balancing room types.
- Coordinate and block VIP members into upgraded room types while allocating the proper number of rooms to be reserved for upgrades performed by the front desk that generate revenue.
- Maintains a working knowledge of all Grand Casino properties, as well as special events on and near property,
- in order to advise guests of same, whenever possible.
- Responds to guests’ requests, complaints or inquires courteously and promptly.
- Enters changing reservation information into computer system.
- Posts charges to guest accounts and processes payment of accounts. This includes all applicable software systems.
- Prepares shift cash report, balancing payments and disbursements with computer and slot system.
- Prepares the bank drop envelope for shift end and balancing accounts.
- Demonstrates and promotes a strong commitment to providing the best possible experience for the guests.
- Bell Person duties include checking luggage for hotel guests; show guests to room assisting them with their luggage.
- Explains accommodations and equipment to Guests upon entry into the Guest’s room. Informs Guests of proper operation of room locks, televisions and thermostats. Explains fire safety/evacuation procedures.
- All other duties as assigned.
COMPETENCIES- Trustworthy and collaborative relationships with others.
- Organized and flexible to meet the needs of the business, guests and associates.
- Exhibit the values of the company culture; honesty, humility, truth, wisdom, love, respect, and bravery.
- Begin work on time for their scheduled shifts, schedule PTO in advance and exhibits flexibility in scheduling or supporting other Associates by assuming shifts from other team members or Department demands.
EDUCATION and/or EXPERIENCE:- Six (6) months of prior hospitality experience preferred.
- 4 Days Ago
Front Desk Clerk
- Treasure Island Resort & Casino
-
Welch, MN
FULL_TIME
- ~ WE CREATE WINNING EXPERIENCES ~ * Pay Rate * $16.00 an hour * Shift Differential * $2.00 an hour additional for swing shift $2.00 an hour additional for grave shift SUMMARY: To register hotel guests...
- 2 Months Ago
Hotel Front Desk
- Grand Casino
-
Hinckley, MN
FULL_TIME
- SUMMARY The Hotel Guest Service Ambassador will engage in greeting guests in a courteous and professional manner, helping with reservations, processing payment and safeguarding Guest information. Room...
- 8 Days Ago
Front Desk Associate - Full-time Afternoons
- Fortune Bay Resort Casino
-
Tower, MN
FULL_TIME
- Title: Front Desk Associate Department: Resort Front Desk Reports To: Resort Front Desk Supervisor/Manager FLSA Status: Non-Exempt Pay Grade: 4 Wage Range: Starting at $15.02 - $18.78 Gaming Class: No...
- 5 Days Ago
Front Desk Clerk
- Grand Portage
-
Grand Portage, MN
FULL_TIME
- Title: Front Desk Clerk Location: Grand Portage Lodge Closing Date: When Filled Wage Range: $14.25 / hour Supervisor: Front Desk Supervisor Description: Responsible for check-ins, check-outs, reservat...
- 15 Days Ago
FRONT DESK CLERK
- Discover Lodging Management
-
Baudette, MN
PART_TIME
- Front Desk Representative AmericInn by Wyndham in Baudette, MN is actively seeking a reliable full-time Front Desk Representative to ensure our guests are welcomed and taken care of from the start. Do...
- 1 Month Ago
Front Desk Clerk, Sr. - Casino jobs at Popular Companies
Front Desk Agent
- Oceanskyresort
-
Fort Lauderdale, FL
- **Front Desk Agent** Fort Lauderdale, FL A Hotel Front Desk Agent is responsible for providing all of a hotels guests wi...
- 4/19/2024 12:00:00 AM
Receptionist/ Front Desk Attendant
- Townsquare Media Inc.
-
Yakima, WA
- **Receptionist/ Front Desk Attendant** at Townsquare Media Yakima, WA **Receptionist- Yakima** As a team member of Towns...
- 4/19/2024 12:00:00 AM
Front Desk Agent
- La Quinta Inn and Suites Kingsport
-
Kingsport, TN
- Job Description Job Description We are seeking a Front Desk Clerk to become a part of our team! FULL TIME and PART TIME ...
- 4/18/2024 12:00:00 AM
Front Desk Clerk
- sulekha.co.uk
-
- Front Desk Clerk Jobs in Hershey, PA *Work Experience***0 - 2 Years** *Job Role**Work Experience***0 - 2 Years** *Job Ro...
- 4/18/2024 12:00:00 AM
Front Desk Clerk
- Meyer Jabara Hotels, LLC
-
Baltimore, MD
- **Job Description** Meyer Jabara Hotels has distinguished itself as an employer of choice, attracting innovative and tal...
- 4/18/2024 12:00:00 AM
Front Desk Agent
- Red Roof Inn Arlington Heights
-
Arlington Heights, IL
- Introduction: We are seeking a friendly and organized Front Desk Clerk to join our team and provide excellent customer s...
- 4/16/2024 12:00:00 AM
Receptionist/Front Desk Attendant
- Townsquare Media, Inc.
-
- **Receptionist/ Front Desk Attendant** at Townsquare Media Yakima, WA **Receptionist- Yakima** As a team member of Towns...
- 4/16/2024 12:00:00 AM
Front Desk Agent/ Receptionist
- Chebeague Island Inn
-
- Compensation/Benefits Rate your recent company Share your experience to help others 2.5 Compensation/Benefits **The Brea...
- 4/15/2024 12:00:00 AM
About Minnesota
Minnesota (/ˌmɪnɪˈsoʊtə/ (listen)) is a state in the Upper Midwest and northern regions of the United States. Minnesota was admitted as the 32nd U.S. state on May 11, 1858, created from the eastern half of the Minnesota Territory. The state has a large number of lakes, and is known by the slogan the "Land of 10,000 Lakes". Its official motto is L'Étoile du Nord (French: Star of the North).
Minnesota is the 12th largest in area and the 22nd most populous of the U.S. states; nearly 60% of its residents live in the Minneapolis–Saint Paul metropolitan area (known as the "Twin Cities"). This area i...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Front Desk Clerk, Sr. - Casino jobs
$37,895 to $55,704