Front Desk Clerk, Sr. - Casino jobs in Louisiana

Front Desk Clerk, Sr. - Casino interacts with the customer to ensure that guest check-in, check-out, and billing are carried out efficiently. Answers questions about the facility's policies and services. Being a Front Desk Clerk, Sr. - Casino makes advance reservations and handles special requests. Issues invoices and collects room fees. Additionally, Front Desk Clerk, Sr. - Casino handles or appropriately escalates customer service issues. Performs administrative duties such as answering phones, cleaning work space, and assisting managers and supervisors as needed. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Front Desk Clerk, Sr. - Casino works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Front Desk Clerk, Sr. - Casino typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)

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HOTEL FRONT DESK CLERK
  • Margaritaville Resort Casino
  • Bossier, LA FULL_TIME
  • WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

     

    We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. 

     

    Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!

    WE LOVE OUR WORK.

    General Accountabilities: 

     

    • Checks in and checks out guests while providing the highest level of professional and courteous customer service possible at all times.  
    • Maintains an operating bank. This includes receiving cash, credit cards, and comps in payment.  
    • Responsible for posting charges, settling folios, groups, and due outs. Maintains proper communication with Supervisor and housekeeping. 
    • Handles guest problems or complaints in a courteous and professional manner. 
    • Maintains knowledge of hotel, casino, outlet, and community events. 
    • Answers, records, and processes all guest calls, messages, requests, questions, and concerns. 
    • Contact appropriate individuals or departments as necessary to resolve customer’s requests. 
    • Reviews memos and documents pertinent information. 
    • Recruit's assistance of hotel manager in unique situations. 

    BRING US YOUR BEST.

    Qualifications: 

    • Previous experience in hotel front desk or office setting preferred; minimum one (1) year of experience in a customer service position required. 
    • Computer literate with capability in Microsoft office 
    • Strong decision making and problem-solving skills. 
    • Meticulous attention to detail. 
    • Excels both independently and as a member of a team. 

    STAY IN THE GAME. FOLLOW US.

    We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.

     

    Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. 

     

       

    We're changing entertainment. Follow us.

     

    Equal Opportunity Employer

     

     

     

     

     

     

     

  • 13 Days Ago

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Lead Front Desk Clerk
  • L'auberge Casino Resort Lake Charles
  • Charles, LA FULL_TIME
  • WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nigh...
  • 1 Day Ago

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Front Desk Clerk
  • L'auberge Casino Resort Lake Charles
  • Charles, LA PART_TIME
  • WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nigh...
  • 15 Days Ago

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Front Desk Clerk
  • L' Auberge Casino Hotel Baton Rouge
  • Baton Rouge, LA FULL_TIME
  • WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nigh...
  • 21 Days Ago

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Lead Front Desk Clerk
  • L' Auberge Casino Hotel Baton Rouge
  • Baton Rouge, LA FULL_TIME
  • WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nigh...
  • 15 Days Ago

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Hotel Front Desk Supervisor
  • Margaritaville Resort Casino
  • Bossier, LA FULL_TIME
  • WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nigh...
  • 15 Days Ago

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FRONT DESK ATTENDANT RECEPTIONIST
  • LifeBridge Health
  • Pikesville, MD
  • As a Service Desk Attendant, you will serve as the voice and first impression of LifeBridge Health & Fitness. In this ro...
  • 3/28/2024 12:00:00 AM

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Front Desk Clerk/Receptionist
  • Arcbeautysalon
  • **About the Role** The Front Desk Receptionist is responsible for interacting with customers. Main responsibilities will...
  • 3/28/2024 12:00:00 AM

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Hotel Front Desk Attendant
  • Royal Hotel Investments of Covington
  • Conyers, GA
  • Were looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest ...
  • 3/28/2024 12:00:00 AM

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Front Desk Agent
  • Red Roof Inn Arlington Heights
  • Arlington Heights, IL
  • Introduction: We are seeking a friendly and organized Front Desk Clerk to join our team and provide excellent customer s...
  • 3/27/2024 12:00:00 AM

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Receptionist/ Front Desk Attendant
  • Townsquare Media Inc.
  • Yakima, WA
  • **Receptionist/ Front Desk Attendant** at Townsquare Media Yakima, WA **Receptionist- Yakima** As a team member of Towns...
  • 3/25/2024 12:00:00 AM

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Front Desk Agent
  • Oceanskyresort
  • Fort Lauderdale, FL
  • **Front Desk Agent** Fort Lauderdale, FL A Hotel Front Desk Agent is responsible for providing all of a hotels guests wi...
  • 3/25/2024 12:00:00 AM

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Front Desk Attendant
  • Roosevelt Grand Dakota Hotel by Sure Stay BW
  • Dickinson, ND
  • Job Description Job Description Hotel Front Desk Clerks job skills included customer service and communication skills to...
  • 3/24/2024 12:00:00 AM

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Hotel Front Desk Attendant
  • The Grand Savannah Hotel
  • Savannah, GA
  • Description Do you have a passion for service and love to put a smile on people's faces? Then you might be an excellent ...
  • 3/24/2024 12:00:00 AM

Louisiana is bordered to the west by Texas; to the north by Arkansas; to the east by Mississippi; and to the south by the Gulf of Mexico. The state may properly be divided into two parts, the uplands of the north, and the alluvial along the coast. The alluvial region includes low swamp lands, coastal marshlands and beaches, and barrier islands that cover about 20,000 square miles (52,000 km2). This area lies principally along the Gulf of Mexico and the Mississippi River, which traverses the state from north to south for a distance of about 600 mi (970 km)) and empties into the Gulf of Mexico; ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Front Desk Clerk, Sr. - Casino jobs
$35,136 to $51,651