Front Desk Clerk, Sr. - Casino jobs in Indiana

Front Desk Clerk, Sr. - Casino interacts with the customer to ensure that guest check-in, check-out, and billing are carried out efficiently. Answers questions about the facility's policies and services. Being a Front Desk Clerk, Sr. - Casino makes advance reservations and handles special requests. Issues invoices and collects room fees. Additionally, Front Desk Clerk, Sr. - Casino handles or appropriately escalates customer service issues. Performs administrative duties such as answering phones, cleaning work space, and assisting managers and supervisors as needed. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Front Desk Clerk, Sr. - Casino works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Front Desk Clerk, Sr. - Casino typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)

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Front Desk & PBX Clerk
  • Ameristar Casino Hotel East Chicago
  • East Chicago, IN FULL_TIME
  • WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

     

    We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. 

     

    Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!

    WE LOVE OUR WORK.

    • Provides friendly and efficient service to guests during check in/check out procedures. 
    • Makes and confirms reservations and assists guests with problems or questions. 
    • Obtains information necessary to guarantee rooms (e.g., identification, Credit card verification, etc.). 
    • Performs Front Desk, Call Center, and other hotel-related duties when necessary.
    • Keeps Hotel Services Supervisor informed of any problems. 
    • if assigned to “grave shift,” performs Night Audit duties and completes Flash Report in a correct and timely manner.
    • Answers all reservation inquiries according to established guidelines, including assisting guests warranting complimentary accommodations. 
    • Maximizes resort revenues by selling reservations based on predetermined rate strategies.
    • Accurately enters all reservations into the computer system according to departmental policy and procedure. 
    • Provides information to guests regarding local services and events. 
    • Assists the Player Development team with all reservations and requests. 
    • Performs group block management, including the entering of room lists, inventory control, coordination of casino reservations, checking resort room arrivals, and maintaining a professional relationship with all departments associated with the resort. 
    • Verifies duties and examines work for accuracy, neatness, and adherence to established policies and procedures.
    • Remains current on all casino activities and assists guests with all inquiries. 
    • Answers phone and assists with clerical tasks. -
    • Performs all other related and compatible duties as assigned.

    BRING US YOUR BEST.

    • High School Diploma or GED; or one to three months related experience and/or training; or equivalent combination of education and experience.
    • Hotel Front Desk experience preferred. 
    • Must have basic math and money handling skills.
    • Must possess excellent interpersonal skills. 
    • Must have good oral and written communication skills; must be fluent and literate in English.
    • Must have ability to work efficiently in a team-oriented environment. 
    • Ability to meet deadlines and effectively manage multiple priorities in a demanding work environment. 
    • Must be able to listen and respond to visual and aural cues. 
    • Must have good problem-solving and reasoning skills.

    STAY IN THE GAME. FOLLOW US.

    We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.

     

    Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. 

     

       

    We're changing entertainment. Follow us.

     

    Equal Opportunity Employer

     

     

     

     

     

     

     

    STARTING SALARY

    16.00
  • 18 Days Ago

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LEC Hotel Front Desk Clerk- Part Time
  • Hollywood Casino Lawrenceburg
  • Lawrenceburg, IN PART_TIME
  • WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nigh...
  • 14 Days Ago

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LEC HOTEL FRONT DESK CLERK LEAD
  • Hollywood Casino Lawrenceburg
  • Lawrenceburg, IN PART_TIME
  • WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nigh...
  • 14 Days Ago

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Hotel Front Desk Clerk- Full Time
  • Hollywood Casino Lawrenceburg
  • Lawrenceburg, IN FULL_TIME
  • WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nigh...
  • 14 Days Ago

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Hotel Front Desk Clerk- Part Time
  • Hollywood Casino Lawrenceburg
  • Lawrenceburg, IN PART_TIME
  • WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nigh...
  • 1 Month Ago

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LEC Hotel Front Desk Clerk- Full Time
  • Hollywood Casino Lawrenceburg
  • Lawrenceburg, IN FULL_TIME
  • WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nigh...
  • 2 Months Ago

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Hotel Front Desk Attendant
  • Comfort Inn Pinehurst
  • Spring Lake, NC
  • We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. Youll welc...
  • 3/28/2024 12:00:00 AM

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Front Desk Clerk/Receptionist
  • Arcbeautysalon
  • **About the Role** The Front Desk Receptionist is responsible for interacting with customers. Main responsibilities will...
  • 3/28/2024 12:00:00 AM

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Hotel Front Desk Attendant
  • Royal Hotel Investments of Covington
  • Conyers, GA
  • Were looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest ...
  • 3/28/2024 12:00:00 AM

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Front Desk Agent
  • Red Roof Inn Arlington Heights
  • Arlington Heights, IL
  • Introduction: We are seeking a friendly and organized Front Desk Clerk to join our team and provide excellent customer s...
  • 3/27/2024 12:00:00 AM

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Receptionist/ Front Desk Attendant
  • Townsquare Media Inc.
  • Yakima, WA
  • **Receptionist/ Front Desk Attendant** at Townsquare Media Yakima, WA **Receptionist- Yakima** As a team member of Towns...
  • 3/25/2024 12:00:00 AM

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Front Desk Agent
  • Oceanskyresort
  • Fort Lauderdale, FL
  • **Front Desk Agent** Fort Lauderdale, FL A Hotel Front Desk Agent is responsible for providing all of a hotels guests wi...
  • 3/25/2024 12:00:00 AM

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Front Desk Attendant
  • Roosevelt Grand Dakota Hotel by Sure Stay BW
  • Dickinson, ND
  • Job Description Job Description Hotel Front Desk Clerks job skills included customer service and communication skills to...
  • 3/24/2024 12:00:00 AM

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Hotel Front Desk Attendant
  • The Grand Savannah Hotel
  • Savannah, GA
  • Description Do you have a passion for service and love to put a smile on people's faces? Then you might be an excellent ...
  • 3/24/2024 12:00:00 AM

Indiana /ˌɪndiˈænə/ (listen) is a U.S. state located in the Midwestern and Great Lakes regions of North America. Indiana is the 38th largest by area and the 17th most populous of the 50 United States. Its capital and largest city is Indianapolis. Indiana was admitted to the United States as the 19th U.S. state on December 11, 1816. Indiana borders Lake Michigan to the northwest, Michigan to the north, Ohio to the east, Kentucky to the south and southeast, and Illinois to the west. Before becoming a territory, various indigenous peoples and Native Americans inhabited Indiana for thousands of ye...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Front Desk Clerk, Sr. - Casino jobs
$36,037 to $52,977