Front Desk Clerk, Sr. - Casino jobs in Hilton Head Island, SC

Front Desk Clerk, Sr. - Casino interacts with the customer to ensure that guest check-in, check-out, and billing are carried out efficiently. Answers questions about the facility's policies and services. Being a Front Desk Clerk, Sr. - Casino makes advance reservations and handles special requests. Issues invoices and collects room fees. Additionally, Front Desk Clerk, Sr. - Casino handles or appropriately escalates customer service issues. Performs administrative duties such as answering phones, cleaning work space, and assisting managers and supervisors as needed. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Front Desk Clerk, Sr. - Casino works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Front Desk Clerk, Sr. - Casino typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)

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Front Desk Clerk
  • Concord Hospitality Enterprises Company
  • Savannah, GA FULL_TIME
  • Description

    Front Desk & Guest Care

    We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy engaging with others and have a winning personality and high sense of responsibility - this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect.

    Role Responsibilities:

    As a Front Desk Clerk or Guest Services Clerk you have the responsibility to give our guests the best hospitality experience they can have by:

    • Assisting guests efficiently, courteously and professionally at all times.
    • Maintain a high level of service and hospitality.
    • Promptly and effectively deal with guest concerns or issues and see all are met to satisfaction in timely manner.
    • Post guest charges, collect payments and follow all cash handling procedures as required by Concord.
    • Handle guest mail and messages with respect to privacy and professionalism.
    • Be knowledgeable of the hotel brand and various programs (travel programs, special offers).
    • Be a great communicator to various departments and management on guest comments and concerns.
    • Respond quickly to incoming calls, lobby visitors and team members needing front desk assistance.
    • Have full knowledge of hotel safety and emergency procedures.

    Here are some reasons our associates like working for us:

    Benefits (Full Time Associates only)

    We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.

    Why Concord?

    Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It's important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market. At Concord, you can enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you.

    If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.





     

  • 19 Days Ago

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Front Desk Clerk
  • Fairfield Inn & Suites Savannah Downtown/Historic District
  • Savannah, GA FULL_TIME
  • DescriptionFront Desk & Guest CareWe are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our gues...
  • 24 Days Ago

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Front Desk Clerk
  • Fairfield Inn
  • Hinesville, GA PART_TIME
  • NO PHONE CALLS Please! PLEASE PLEASE PLEASE APPLY IN PERSON! Front Desk Agent will be the heart of the hotel for our 3pm-11pm & 11-7pm. Must be eager to learn, professional, and customer service orien...
  • Just Posted

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Front Desk Clerk
  • Gateway CSB PEO LLC
  • Savannah, GA FULL_TIME
  • Schedule: Day Shift, Night Shift & Floater Positions available! Three 12 hour shifts with rotating weekends Shift Differential! Job Summary: Provides administrative, clerical, and secretarial function...
  • 7 Days Ago

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Front Desk Clerk
  • Home2 Suites by Hilton Savannah Airport
  • Pooler, GA FULL_TIME
  • DescriptionFront Desk & Guest CareWe are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our gues...
  • 12 Days Ago

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Front Desk Clerk
  • Concord Hospitality Brand
  • Savannah, GA FULL_TIME
  • Front Desk & Guest Care We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your r...
  • 15 Days Ago

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0 Front Desk Clerk, Sr. - Casino jobs found in Hilton Head Island, SC area

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Hotel Front Desk Attendant
  • The Grand Savannah Hotel
  • Savannah, GA
  • Description Do you have a passion for service and love to put a smile on people's faces? Then you might be an excellent ...
  • 3/29/2024 12:00:00 AM

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Front Desk Agent
  • Prism Hospitality
  • Savannah, GA
  • Job Description Job Description We are seeking a Front Desk Agent to become a part of our team! You will accommodate pat...
  • 3/29/2024 12:00:00 AM

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Bilingual Front Office Administrator
  • The Brown Firm
  • Savannah, GA
  • Job Description Job Description Law Firm in Savannah has a full-time position for a Bilingual Front Desk Administrator. ...
  • 3/29/2024 12:00:00 AM

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Front Desk Agent $500 Sign On Bonus - Th...
  • free-classifieds-usa.com
  • Hilton Head Island, SC
  • ****Front Desk Agent $500 Sign On Bonus - The Westin - (21151191)**** * Price: Check with seller * Published date: Decem...
  • 3/28/2024 12:00:00 AM

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Front Desk Agent
  • Kimpton Brice Hotel
  • Savannah, GA
  • About Us: The Kimpton Brice Hotel is like any good Southern belle beautiful and poised on the outside, a bit sassy and r...
  • 3/25/2024 12:00:00 AM

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Front Desk Clerk Home2 Suites
  • Concord Hospitality
  • Pooler, GA
  • Front Desk & Guest Care We are looking for people that have a passion to serve others! Working at the front desk means y...
  • 3/25/2024 12:00:00 AM

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Front Desk Agent/Night Auditor
  • Candlewood Suites Savannah Airport
  • Savannah, GA
  • Job Description Job Description A Front Desk Agent is responsible for greeting and registering guests and checking guest...
  • 3/25/2024 12:00:00 AM

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Front Desk Attendant Full-time (1st Shift)
  • Aileron Management LLC
  • Hilton Head Island, SC
  • Job Type Full-time Description The Holiday Inn Express Hilton Head Island is looking for a full-time, Front Desk Attenda...
  • 3/25/2024 12:00:00 AM

Hilton Head Island, sometimes referred to as simply Hilton Head, is a Lowcountry resort town and barrier island in Beaufort County, South Carolina, United States. It is 20 miles (32 km) northeast of Savannah, Georgia, and 95 miles (153 km) southwest of Charleston. The island is named after Captain William Hilton, who in 1663 identified a headland near the entrance to Port Royal Sound, which mapmakers named "Hilton's Headland." The island features 12 miles (19 km) of beachfront on the Atlantic Ocean and is a popular vacation destination. In 2004, an estimated 2.25 million visitors pumped more t...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Front Desk Clerk, Sr. - Casino jobs
$34,500 to $50,716
Hilton Head Island, South Carolina area prices
were up 1.5% from a year ago