Front Desk Clerk, Sr. - Casino jobs in Germantown, MD

Front Desk Clerk, Sr. - Casino interacts with the customer to ensure that guest check-in, check-out, and billing are carried out efficiently. Answers questions about the facility's policies and services. Being a Front Desk Clerk, Sr. - Casino makes advance reservations and handles special requests. Issues invoices and collects room fees. Additionally, Front Desk Clerk, Sr. - Casino handles or appropriately escalates customer service issues. Performs administrative duties such as answering phones, cleaning work space, and assisting managers and supervisors as needed. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Front Desk Clerk, Sr. - Casino works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Front Desk Clerk, Sr. - Casino typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)

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Hotel Front Desk Clerk
  • Hawkeye Hotels
  • Winchester, VA PART_TIME,FULL_TIME
  • Front Desk Agent

    Job Description:

    We are looking for a Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. The Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.

    Responsibilities

    • Perform all check-in and check-out tasks
    • Manage online and phone reservations
    • Inform customers about payment methods and verify their credit card data
    • Register guests collecting necessary information (like contact details and exact dates of their stay)
    • Welcome guests upon their arrival and assign rooms
    • Provide information about our hotel, available rooms, rates and amenities
    • Respond to clients’ complaints in a timely and professional manner
    • Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
    • Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
    • Upsell additional facilities and services, when appropriate
    • Maintain updated records of bookings and payments
    • Perform other duties as assigned by management

    Skills

    • Work experience as a Hotel Front Desk Agent, Receptionist or similar role
    • Experience with F&B management software, like Booking or YPMS Pro preferred
    • Customer service attitude

    Job Types: Full-time, Part-time

    Pay: $14.00 - $15.00 per hour

    Benefits:

    • 401(k)
    • Dental insurance
    • Health insurance
    • Paid time off
    • Referral program

    Schedule:

    • 8 hour shift
    • Day shift
    • Evening shift

    Work setting:

    • In-person

    Work Location: In person

  • 3 Days Ago

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Front Desk Clerk
  • Piedmont Door Service,LLC
  • Culpeper, VA FULL_TIME
  • * Answering And Directing Phone Calls * Greeting And Assisting Customers * Taking And Distributing Messages * Receiving, Sorting And Distributing Incoming Mail * Maintaining Filing System * Photocopyi...
  • 7 Days Ago

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Front Desk Clerk
  • Allen Properties dba Arby's, Hampton Inn, Holiday Express
  • Winchester, VA FULL_TIME
  • Front Desk Clerk - Part-time Evening Hours Location: Hampton by Hilton - Winchester, VA, 22601 Skills Required: Excellent communication and customer service skills Ability to multitask and prioritize ...
  • 12 Days Ago

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Front Desk Clerk
  • Allen Properties dba Arby's, Hampton Inn, Holiday...
  • Winchester, VA FULL_TIME
  • Front Desk Clerk - Part-time Evening Hours Location: Hampton by Hilton - Winchester, VA, 22601 Skills Required: Excellent communication and customer service skills Ability to multitask and prioritize ...
  • 12 Days Ago

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Front Desk Clerk
  • DoubleTree Silver Spring Downtown
  • Silver Spring, MD FULL_TIME,PART_TIME
  • Job Summary The Guest Services Agent is responsible for the guest’s experience at the beginning and end of their stay by performing check-in/out and interaction with guests and the general public by p...
  • 1 Month Ago

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Front Desk Clerk
  • Concord Hospitality Enterprises Company
  • Springfield, VA FULL_TIME
  • DescriptionFront Desk ClerkWe are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. You...
  • 1 Month Ago

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0 Front Desk Clerk, Sr. - Casino jobs found in Germantown, MD area

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Front Desk Agent
  • Concord Hospitality
  • Arlington, VA
  • Description Front Desk & Guest Care We are looking for people that have a passion to serve others! Working at the front ...
  • 3/29/2024 12:00:00 AM

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Front Desk Clerk
  • Ladgov Corporation
  • Arlington, VA
  • Job title: Front Desk Clerk Location: Washington, DC Duties/Requirements: The candidate shall serve as the primary liais...
  • 3/29/2024 12:00:00 AM

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FRONT DESK ATTENDANT RECEPTIONIST
  • LifeBridge Health
  • Pikesville, MD
  • As a Service Desk Attendant, you will serve as the voice and first impression of LifeBridge Health & Fitness. In this ro...
  • 3/28/2024 12:00:00 AM

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Front Desk Agent @ Hyatt House The Wharf
  • Concord Hospitality Enterprises Company
  • Washington, DC
  • As a Front Desk Clerk or Guest Services Clerk you have the responsible to give our guests the best hospitality experienc...
  • 3/28/2024 12:00:00 AM

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Front Desk Agent
  • TownePlace Suites Springfield
  • Springfield, VA
  • Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management compa...
  • 3/27/2024 12:00:00 AM

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Front Desk Attendant
  • Southern Management Corporation
  • Hanover, MD
  • Part-time, with ability to work weekends. Must have valid drivers license. Responsible for greeting visitors and perform...
  • 3/27/2024 12:00:00 AM

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Front Desk Agent
  • Denver, CO
  • Bethesda, MD
  • Front Desk Agent Bethesda , Maryland This Embassy Suites by Hilton is a gateway to Bethesda, Rockville and the lively do...
  • 3/27/2024 12:00:00 AM

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Hotel Front Desk Clerk
  • Hilton Springfield
  • Springfield, VA
  • Description We're looking for a positive and professional hotel front desk agent to deliver an exceptional experience to...
  • 3/25/2024 12:00:00 AM

Germantown is an urbanized census-designated place in Montgomery County, Maryland. With a population of 90,676 as of 2013 U.S. Census Bureau estimates, Germantown is the third most populous place in Maryland, after the city of Baltimore, and the census-designated place of Columbia. Germantown is located approximately 25–30 miles (40–48 km) outside of the U.S. capital of Washington, D.C. and is an important part of the Washington metropolitan area. Germantown was founded in the early 19th century by European immigrants though much of the area's development did not occur until the mid-20th centu...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Front Desk Clerk, Sr. - Casino jobs
$39,927 to $58,695
Germantown, Maryland area prices
were up 1.3% from a year ago