Front Desk Clerk, Sr. - Casino interacts with the customer to ensure that guest check-in, check-out, and billing are carried out efficiently. Answers questions about the facility's policies and services. Being a Front Desk Clerk, Sr. - Casino makes advance reservations and handles special requests. Issues invoices and collects room fees. Additionally, Front Desk Clerk, Sr. - Casino handles or appropriately escalates customer service issues. Performs administrative duties such as answering phones, cleaning work space, and assisting managers and supervisors as needed. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Front Desk Clerk, Sr. - Casino works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Front Desk Clerk, Sr. - Casino typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
Description
Salary Range: $21.00 per hour (37.5 hours weekly)
Reports to: LIHEAP Manager
Job Duties:
Answers central telephone system and directs calls accordingly.
Receives the public and answers questions, in person and by telephone; responds to inquiries from employees, citizens, and others and refers, when necessary, to the appropriate person, official or department.
Providing appropriate referral information.
Prepares outgoing mail; sorts and distributes incoming mail.
Duplicates and distributes materials.
Maintain a log of calls.
Makes building-wide announcements.
Other duties as assigned.
Requirements
Skills/Qualifications:
Benefits:
EEO Statement
Community Action Partnership of Providence is an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity, or expression, marital status, genetic information or any other characteristic protected by law.
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