Front Desk Clerk, Sr. - Casino jobs in Bristol, CT

Front Desk Clerk, Sr. - Casino interacts with the customer to ensure that guest check-in, check-out, and billing are carried out efficiently. Answers questions about the facility's policies and services. Being a Front Desk Clerk, Sr. - Casino makes advance reservations and handles special requests. Issues invoices and collects room fees. Additionally, Front Desk Clerk, Sr. - Casino handles or appropriately escalates customer service issues. Performs administrative duties such as answering phones, cleaning work space, and assisting managers and supervisors as needed. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Front Desk Clerk, Sr. - Casino works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Front Desk Clerk, Sr. - Casino typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)

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Part-Time Front Desk Clerk
  • Moody National Management, LP
  • Waterbury, CT PART_TIME
  • The Front Desk Clerk processes guests in and out of the hotel in a professional and efficient manner in order to maximize customer satisfaction.


    Essential Functions:

    • Complete Front Desk activities related to guest check-ins and check-outs in accordance with established policies and procedures; accurately conduct all cash handling and credit card processing activities.
    • Respond to customer concerns, issues, inquiries, and input in a timely, professional, and courteous manner; resolve customer complaints, escalate issues as necessary or report to other departments for resolution; accommodate guest requests when possible within policies/procedures.
    • Pre-register, block reservations and take same-day reservations following hotel rate structures, discounts, and sell strategies; cancel reservations according to procedures.
    • Accurately complete any logs/reports as specified by management.
    • Arrange for alternative lodging for guests (walk the guests) when necessary and in accordance with established procedures.
    • Other duties as assigned.

    Job Specifications:

    • Solid working knowledge of related company and brand policies, procedures, and services; general knowledge of other departments in the hotel.
    • Excellent interpersonal, written/verbal communication and telephone etiquette skills.
    • Intermediate proficiency with Front Desk computer systems
    • Excellent command of the English language; second language proficiency desirable.
    • Excellent time management skills and ability to multi-task and prioritize work
    • Excellent written and verbal communication skills
    • Exceptional problem solving skills
    • Ability to maintain customer focus
    • Excellent organizational and planning skills
    • Ability to work well in a team environment
    • Ability to follow corporate standards and procedures

    Experience and Education:

    • High School education or equivalent work experience.
    • 1 years of experience as a Front Desk Clerk or other customer service position.
    • Minimum training required per year as assigned by the company
    • Any additional training required by manager

    Work Environment:

    • This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
    • This is a full-time position. Overtime may be required occasionally.
    • Work days and work hours may vary.
    • This position works indoors.


    Education

    Preferred
    • High School Diploma / GED or better
  • 3 Days Ago

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Part-Time Front Desk Clerk
  • Corporate
  • Waterbury, CT PART_TIME
  • The Front Desk Clerk processes guests in and out of the hotel in a professional and efficient manner in order to maximize customer satisfaction. Essential Functions: • Complete Front Desk activities r...
  • 5 Days Ago

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Bilingual IT Help Desk Analyst
  • Global Help Desk Services, Inc.
  • Rocky Hill, CT FULL_TIME
  • Position: Bilingual (Spanish/English) IT Help Desk Analyst (IT Support). This is a technical support position.Expected Hours (subject to change):Full-Time Open Position(s): Sun-Wed 8a-6:30pWho We Are:...
  • 1 Month Ago

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IT Support/Help Desk Analyst (FT)
  • Global Help Desk Services, Inc.
  • Rocky Hill, CT FULL_TIME
  • Position: IT Help Desk Analyst (IT Support). This is a technical support position.Expected Hours (subject to change):Full-Time Open Position(s): Mon, Thu-Sat 8a-6:30pWho We Are:We are a growing techni...
  • 21 Days Ago

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IT Support/Help Desk Analyst (PT)
  • Global Help Desk Services, Inc.
  • Rocky Hill, CT PART_TIME
  • Position: IT Help Desk Analyst (IT Support). This is a technical support position.Expected Hours (subject to change): Part-Time Open Position(s): Mon, Tue, Fri 8a-12pWho We Are: We are a growing techn...
  • 21 Days Ago

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IT Support / Help Desk Analyst (FT)
  • Global Help Desk Services, Inc.
  • Rocky Hill, CT FULL_TIME
  • Position: IT Help Desk Analyst (IT Support). This is a technical support position.Expected Hours (subject to change):Full-Time Open Position(s): 3rd Shift - Sun-Tue 7p-7a; Wed 7p-1a.Who We Are:We are ...
  • 1 Day Ago

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0 Front Desk Clerk, Sr. - Casino jobs found in Bristol, CT area

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Front Desk Agent - Crater Lake National Park
  • Aramark
  • Job Description About Crater Lake National Park: 7,700 years ago, a violent eruption collapsed an ancient volcano formin...
  • 3/27/2024 12:00:00 AM

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Receptionist
  • Aston Carter
  • Farmington, CT
  • Description: + Greet and welcome visitors, clients, and employees in a friendly and professional manner. + Manage the ma...
  • 3/27/2024 12:00:00 AM

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Receptionist
  • Central CT Pediatric Dentistry and Orthodontics
  • Middletown, CT
  • Job Description Job Description Receptionist for modern pediatric and orthodontic dental practice. Seeking a positive ou...
  • 3/27/2024 12:00:00 AM

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Receptionist
  • Foodservice Supplier
  • Brewster, NY
  • Receptionist FULL-TIME $15.70/hr Providing general office support with a variety of clerical activities and related task...
  • 3/26/2024 12:00:00 AM

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Medical Receptionist
  • Optum
  • Pequabuck, CT
  • Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. ...
  • 3/25/2024 12:00:00 AM

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Medical Receptionist
  • Optum
  • Plainville, CT
  • ProHealth Physicians, part of OptumCare If you want to get way ahead in your career, it makes sense to be with an organi...
  • 3/25/2024 12:00:00 AM

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Medical Receptionist
  • Optum
  • Southington, CT
  • ProHealth Physicians, part of OptumCare If you want to get way ahead in your career, it makes sense to be with an organi...
  • 3/25/2024 12:00:00 AM

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Medical Receptionist
  • Optum
  • Milldale, CT
  • Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. ...
  • 3/25/2024 12:00:00 AM

Bristol is a suburban city located in Hartford County, Connecticut, United States, 20 miles (32 km) southwest of Hartford. The city is also 120 miles southwest from Boston, and approximately 100 miles northeast of New York City. As of the 2010 census, the population of the city was 60,477. Bristol is best known as the home of ESPN, whose central studios are in the city. Bristol is also home to Lake Compounce (1846), America's oldest continuously operating theme park. Bristol was known as a clock-making city in the 19th century, and is home to the American Clock & Watch Museum. For silver enth...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Front Desk Clerk, Sr. - Casino jobs
$39,911 to $58,670
Bristol, Connecticut area prices
were up 1.7% from a year ago