FRONT DESK CLERK jobs in Scranton, PA

FRONT DESK CLERK interacts with the customer to ensure that guest check-in, check-out, and billing are carried out efficiently. Answers questions about the facility's policies and services. Being a FRONT DESK CLERK makes advance reservations and handles special requests. Issues invoices and collects room fees. Additionally, FRONT DESK CLERK handles or appropriately escalates customer service issues. Performs administrative duties such as answering phones, cleaning work space, and assisting managers and supervisors as needed. Requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The FRONT DESK CLERK works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a FRONT DESK CLERK typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)

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Hotel Front Desk Clerk
  • Onvo
  • Wilkes Barre, PA FULL_TIME
  • As part of our professional team, this role is integral to the company’s success. The ideal fit for this position would be an energetic, outgoing, people oriented candidate with good verbal communication skills, and the ability to work effectively in a fast-paced environment maintaining high level of Guest Satisfaction and guest focus. The primary purpose of the Front Desk Associate is to assist the guest in any of their needs/requests, check-in and check-out, answer phones and maintain the lobby areas in line with the hotel and brand’s standards.

    Guest Service
    Always maintain a kind and courteous demeanor. Provides a pleasant experience to all of our guests.

    Teamwork and Communication
    Works effectively with others (individuals and departments) in a positive, supportive and cooperative manner. Helps other team members in their duties and assists new associates in learning their new job skills. Communicates any issues of concerns and ensures all internal matters are presented to Front Desk Supervisor or GM in a timely manner.

    Cleanliness
    Maintains a high standard of cleanliness in all Front Desk and Lobby areas.

    Occupational Health & Safety
    Performs all duties in a safe and responsible manner to assure workers, guests, suppliers/contractors and the environment are not at risk. Complies with all company safety policies, procedures and instructions. Uses materials handling procedures and equipment provided to minimize contamination or injury. Reports to management any unsafe practice or condition and follows all Liberty safety initiatives.

    Requirements
    • Must be at least 16 years of age.
    • Physically capable of standing for long hours.
    • Ability to read, write and speak English language.
    • Must be will to cover shifts when needed.
    • Must be willing to work evenings, weekends, and holidays as needed.
    • Must pass background check.

    Disclaimer:
    The list of Requirements, Duties and Responsibilities is illustrative but not exhaustive. Management reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change without notice.
  • 24 Days Ago

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Night Auditor/Front Desk Clerk
  • Spark by Hilton Clarks Summit
  • Abington, PA FULL_TIME
  • ### Job Overview: We are seeking a friendly and customer-oriented Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional...
  • 13 Days Ago

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Front desk
  • Schulte Hospitality Group
  • Moosic, PA FULL_TIME
  • Job Description Schulte Hospitality Group is seeking a dynamic, service-oriented Guest Service Representative to join our team! SHG is an organization whose success is rooted in its service culture. O...
  • 3 Days Ago

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Front Desk Agent
  • Home2 Suites by Hilton Wilkes-Barre
  • Barre, PA FULL_TIME,PART_TIME
  • Are you looking for an exciting opportunity to join the hospitality industry? Home2 Suites by Hilton Wilkes-Barre is seeking a dedicated and customer-oriented individual to join our team as a Part-Tim...
  • 19 Days Ago

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Front desk agent
  • Split Rock by Bel Air Collection
  • Lake Harmony, PA FULL_TIME
  • Overview : The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room r...
  • Just Posted

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Front Desk Receptionist
  • River Street Dentistry
  • Plains, PA FULL_TIME
  • Are you ready to take your administrative career to the next level by becoming a full-time Front Desk Receptionist at River Street Dentistry? We are seeking a dynamic individual with exceptional inter...
  • 19 Days Ago

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0 FRONT DESK CLERK jobs found in Scranton, PA area

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Student Worker - Food Service or Catering - University of Scranton
  • Aramark
  • Scranton, PA
  • Job Description Your career starts here! Take advantage of our operations on your campus by kickstarting your future wit...
  • 3/28/2024 12:00:00 AM

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Guest Services Representative
  • Live Nation Entertainment, Inc.
  • Scranton, PA
  • Job Summary: Job Summary: Who are we? Live Nation Entertainment is the world's leading live entertainment and eCommerce ...
  • 3/27/2024 12:00:00 AM

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Guest Services Coordinator
  • Highlights for Children
  • Honesdale, PA
  • Guest Services Coordinator Department: Highlights Foundation Reports To: Highlights Foundation Manager FLSA Status: 40 h...
  • 3/27/2024 12:00:00 AM

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Manager, Food & Beverage
  • Great Wolf Lodge
  • Moscow, PA
  • Pay: $0 per hour - $0 per hour The Lodge Food & Beverage Manager understands and leads the daily operations of multiple ...
  • 3/26/2024 12:00:00 AM

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Manager, Food & Beverage
  • Great Wolf Lodge
  • Gouldsboro, PA
  • Pay: $0 per hour - $0 per hour The Lodge Food & Beverage Manager understands and leads the daily operations of multiple ...
  • 3/26/2024 12:00:00 AM

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Hotel Front Desk Clerk
  • Hotel Squared PA LLC
  • Wilkes-Barre Township, PA
  • Job Description Job Description We have an opening for a Guest Service Representative. We want someone who is able to wo...
  • 3/25/2024 12:00:00 AM

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Night Auditor
  • Residence Inn Scranton
  • Scranton, PA
  • Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management compa...
  • 2/5/2024 12:00:00 AM

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Manager, Food & Beverage
  • Great Wolf Lodge
  • Scotrun, PA
  • Pay: $0 per hour - $0 per hour The Lodge Food & Beverage Manager understands and leads the daily operations of multiple ...
  • 3/22/2023 12:00:00 AM

Scranton is the sixth-largest city in the Commonwealth of Pennsylvania. It is the county seat and largest city of Lackawanna County in Northeastern Pennsylvania's Wyoming Valley and hosts a federal court building for the United States District Court for the Middle District of Pennsylvania. With a population of 77,291, it is the largest city in the Scranton–Wilkes-Barre–Hazleton, PA Metropolitan Statistical Area, which has a population of about 570,000. The city is conventionally divided into 7 districts: North Scranton, Southside, Westside, East Scranton (Hill Section), Central City, Minooka, ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for FRONT DESK CLERK jobs
$25,988 to $34,322
Scranton, Pennsylvania area prices
were up 1.5% from a year ago

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Front desk clerks must generally possess basic mathematics and computer skills and the ability to effectively communicate verbally.
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FRONT DESK CLERK in Honolulu, HI
Hotel, motel, and resort desk clerks are the first line of customer service for a lodging property.
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