FRONT DESK CLERK jobs in Orland Park, IL

FRONT DESK CLERK interacts with the customer to ensure that guest check-in, check-out, and billing are carried out efficiently. Answers questions about the facility's policies and services. Being a FRONT DESK CLERK makes advance reservations and handles special requests. Issues invoices and collects room fees. Additionally, FRONT DESK CLERK handles or appropriately escalates customer service issues. Performs administrative duties such as answering phones, cleaning work space, and assisting managers and supervisors as needed. Requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The FRONT DESK CLERK works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a FRONT DESK CLERK typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)

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Front Desk Clerk
  • Marriott International
  • Chicago, IL FULL_TIME
  • Job Number 24044927
    Job Category Rooms & Guest Services Operations
    Location Marriott Marquis Chicago, 2121 South Prairie Avenue, Chicago, Illinois, United States VIEW ON MAP
    Schedule Full-Time
    Located Remotely? N
    Relocation? N
    Position Type Non-Management

    POSITION SUMMARY

     

    Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Cash guests' personal checks and traveler's checks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.

     

    Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

     

    PREFERRED QUALIFICATIONS

    Education:                                High school diploma or G.E.D. equivalent.

    Related Work Experience:       No related work experience.

    Supervisory Experience:          No supervisory experience.

    License or Certification:          None

     

     

     

    Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.



    Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
     
    JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

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Front Desk Clerk
  • The Irving Hotel
  • Chicago, IL FULL_TIME
  • Responsibilities:- Greet and welcome tenants in a friendly and professional manner- Check-in and out tenants, ensuring accuracy of information- Provide information about hotel facilities- Handle tenan...
  • 2 Months Ago

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Clubhouse Attendant/Front Desk Clerk - Overnight Shift
  • Zidan Management Group
  • Chicago, IL FULL_TIME
  • Job description:Apply Today!Somerset Place Apartments5009 North Sheridan Chicago, IL 60640Our company emphasizes a team approach and expects every person to perform any reasonable task or request that...
  • 19 Days Ago

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Front Desk Clerk-Hilton Oak Lawn
  • Hilton oaklawn
  • Lawn, IL PART_TIME,FULL_TIME
  • Front Desk Agent Job SummaryWe are seeking a friendly, service-oriented front desk agent to join our growing staff. In this position, you will take reservations, check guests in and out of rooms, dire...
  • 2 Days Ago

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Front Desk Coordinator/Medical Office Clerk
  • Nephrology Associates of Northern Illinois and...
  • Orland, IL FULL_TIME
  • Join Our Team! NANI is seeking a professional, friendly, reliable, patient-focused, and detail-oriented Front Desk Coordinator to join our team. Benefits including a great schedule (no nights or weeke...
  • 9 Days Ago

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Front Desk Clerk - Springhill Suites by Marriott Lincolnshire IL
  • Springhill Suites by Marriott Lincolnshire, IL
  • Lincolnshire, IL FULL_TIME
  • Job Description Job Description Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Front Desk Agent for Springhill Suit...
  • 1 Month Ago

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0 FRONT DESK CLERK jobs found in Orland Park, IL area

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Front Desk Clerk PT Flex Shift - (210512...
  • free-classifieds-usa.com
  • Chicago, IL
  • ****Front Desk Clerk PT Flex Shift - (21051254)**** * Price: Check with seller * Published date: May 26, 2021 13:52 * Mo...
  • 3/28/2024 12:00:00 AM

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Front Desk Agent
  • AccorHotel
  • Chicago, IL
  • Company Description Rising gracefully above Millennium Park and Chicago's impressive lakefront, Fairmont Chicago, Millen...
  • 3/28/2024 12:00:00 AM

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Front Desk Agent
  • Red Roof Inn Arlington Heights
  • Arlington Heights, IL
  • Introduction: We are seeking a friendly and organized Front Desk Clerk to join our team and provide excellent customer s...
  • 3/27/2024 12:00:00 AM

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Hotel Night Auditor
  • Hotel Felix
  • Chicago, IL
  • Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our ...
  • 3/27/2024 12:00:00 AM

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Hyatt Regency Schaumburg Full-Time Front Desk Supervisor
  • Marcus Corporation
  • Schaumburg, IL
  • Job Description Hyatt Regency Schaumburg Full-Time Front Desk Supervisor - ( 220000RO ) **Description** The Hyatt Regenc...
  • 3/27/2024 12:00:00 AM

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Front Desk Agent
  • SHIL Associates LLC
  • Schaumburg, IL
  • Job Description Job Description The Front Desk Agent is responsible for performing a variety of customer service focused...
  • 3/25/2024 12:00:00 AM

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Front Desk Agent
  • Sleep Inn Midway
  • Chicago, IL
  • Job Summary: Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest servic...
  • 3/25/2024 12:00:00 AM

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Front Desk Agent
  • Extended Stay America
  • Schaumburg, IL
  • Job Description Job Description Front Desk Agents are responsible for greeting and registering the guest providing outst...
  • 3/25/2024 12:00:00 AM

Orland Park is a village in Cook County, Illinois, United States, a suburb of Chicago, which in 2010 had a population of 56,767. 25 miles (40 km) southwest of Chicago, Orland Park is close to several interstate highways, with the I-80 east-west coast connector as its southern border. The Metra commuter rail system links it to the Chicago Loop and from there to O'Hare and Midway airports. According to the 2015 census, Orland Park has a total area of 22.167 square miles (57.41 km2), of which 21.88 square miles (56.67 km2) (or 98.71%) is land and 0.287 square miles (0.74 km2) (or 1.29%) is water....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for FRONT DESK CLERK jobs
$28,685 to $37,884
Orland Park, Illinois area prices
were up 0.8% from a year ago

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