FRONT DESK CLERK interacts with the customer to ensure that guest check-in, check-out, and billing are carried out efficiently. Answers questions about the facility's policies and services. Being a FRONT DESK CLERK makes advance reservations and handles special requests. Issues invoices and collects room fees. Additionally, FRONT DESK CLERK handles or appropriately escalates customer service issues. Performs administrative duties such as answering phones, cleaning work space, and assisting managers and supervisors as needed. Requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The FRONT DESK CLERK works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a FRONT DESK CLERK typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
The Police Athletic League (PAL) is the largest independent youth organization in New York City that provides educational and recreational activities for children and young adults. PAL Inc. and The New York City Police Department work in partnership to provide communities with summer and after-school recreational and educational activities.
We are looking for a part-time Front Desk Clerk who will be responsible for assisting in the overall administration of the center which includes but is not limited to the following: crowd control and management of the lobby area, professional use of phones, membership registration, documentation of member and staff attendance, distribution of program information to youth, parents and visitors, and other administrative duties as assigned by the center director.
Schedule: Monday-Friday 6:00PM-10PM
Major Duties & Responsibilities
Knowledge, Skills, and Qualifications
Salary: $17.00 Per Hour
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