FRONT DESK CLERK interacts with the customer to ensure that guest check-in, check-out, and billing are carried out efficiently. Answers questions about the facility's policies and services. Being a FRONT DESK CLERK makes advance reservations and handles special requests. Issues invoices and collects room fees. Additionally, FRONT DESK CLERK handles or appropriately escalates customer service issues. Performs administrative duties such as answering phones, cleaning work space, and assisting managers and supervisors as needed. Requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The FRONT DESK CLERK works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a FRONT DESK CLERK typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
The Holiday Inn Atlantic City West is searching for a star performer! We seek a Guest Services Representative/Night Auditor who is able to provide exceptional customer service. This Guest Services Representative will assist guests in a timely and courteous manner while providing an outstanding guest experience. Highly communicative individuals would thrive in this position.Establishing payment accurately. Responding to guest requests
Job functions will include:
The successful candidate will possess the following:
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
Job Types: Full-time, Part-time
Pay: $15.13 per hour
Expected hours: 24 – 40 per week
Benefits:
Schedule:
Work setting:
Education:
Experience:
Ability to Relocate:
Work Location: In person