FRONT DESK CLERK jobs in Muncie, IN

FRONT DESK CLERK interacts with the customer to ensure that guest check-in, check-out, and billing are carried out efficiently. Answers questions about the facility's policies and services. Being a FRONT DESK CLERK makes advance reservations and handles special requests. Issues invoices and collects room fees. Additionally, FRONT DESK CLERK handles or appropriately escalates customer service issues. Performs administrative duties such as answering phones, cleaning work space, and assisting managers and supervisors as needed. Requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The FRONT DESK CLERK works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a FRONT DESK CLERK typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)

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Front Desk Clerk
  • Baymont by Wyndham
  • Kokomo, IN FULL_TIME,PART_TIME
  • We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.

    Responsibilities

    • Perform all check-in and check-out tasks
    • Manage online and phone reservations
    • Inform customers about payment methods and verify their credit card data
    • Register guests collecting necessary information (like contact details and exact dates of their stay)
    • Welcome guests upon their arrival and assign rooms
    • Provide information about our hotel, available rooms, rates and amenities
    • Respond to clients’ complaints in a timely and professional manner
    • Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
    • Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
    • Upsell additional facilities and services, when appropriate
    • Maintain updated records of bookings and payments

    Skills

    • Work experience as a Hotel Front Desk Agent, Receptionist or similar role
    • Experience with hotel reservations software, like Cloudbeds and RoomKeyPMS (not required)
    • Understanding of how travel planning websites operate, like Booking and TripAdvisor
    • Customer service attitude
    • Excellent communication and organizational skills

    Job Types: Full-time, Part-time

    Pay: $10.00 - $11.00 per hour

    Benefits:

    • Employee discount
    • Flexible schedule

    Schedule:

    • 8 hour shift
    • Holidays
    • Monday to Friday
    • Overnight shift
    • Weekends as needed

    Work setting:

    • In-person

    Work Location: In person

  • 28 Days Ago

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FRONT DESK
  • HOLIDAY INN EXPRESS & SUITES (J ENTERPRISES INN OF...
  • Noblesville, IN FULL_TIME
  • Hello! Good Morning! Hi there! Afternoon! Thank You! Do say these things to complete strangers? Do you normally have a smile on your face and enjoy talking with people? Then we have a job for you! We ...
  • 19 Days Ago

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Front desk
  • Planet Fitness
  • Anderson, IN FULL_TIME
  • Shift is available December 1st 2023 - May 1st 2024 Shift times are M-Th. 3-10 Friday 2-9, M-Th 4-8 The Member Services Representative will be responsible for creating a positive member experience by ...
  • 4 Days Ago

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Front Desk
  • Fairfield Muncie
  • Muncie, IN FULL_TIME
  • Job Summary Looking for a PART TIME front desk agent who can work roughly 2-3 days a week starting at $13.50 an hour. Front Desk Agents are responsible for greeting and registering the guest providing...
  • 15 Days Ago

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Front desk
  • Planet Fitness
  • Logansport, IN FULL_TIME
  • Shift is available December 1st 2023 - May 1st 2024 Shift times are M-Th. 3-10 Friday 2-9 The Member Services Representative will be responsible for creating a positive member experience by providing ...
  • 17 Days Ago

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Front desk
  • Planet Fitness
  • Marion, IN FULL_TIME
  • Shift is available December 1st 2023 - May 1st 2024 Shift times are M-Th. 3pm-10pm, Friday 2pm-9pm The Member Services Representative will be responsible for creating a positive member experience by p...
  • 1 Month Ago

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0 FRONT DESK CLERK jobs found in Muncie, IN area

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Team Member
  • Checkers Drive-In Restaurants, Inc.
  • Anderson, IN
  • PURPOSE OF YOUR WORK At Checkers & Rally's we make a difference in people's lives by serving our Franchisees, Teams, and...
  • 3/28/2024 12:00:00 AM

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Server
  • Charlestons
  • Carmel, IN
  • **Server** **Part-Time** RESPONSIBILITIES * Greets guests promptly and courteously, reviews specials, and menu options. ...
  • 3/28/2024 12:00:00 AM

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Guest Service Agent
  • SpringHill Suites Indianapolis - Fishers
  • Indianapolis, IN
  • Overview: Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner accordi...
  • 3/27/2024 12:00:00 AM

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Guest Services Representative (part-time) - Clay Terrace
  • Washington Prime Group
  • Carmel, IN
  • ** Guest Services Representative (part-time) - Clay Terrace** **Job Category****:** Customer Service **Requisition Numbe...
  • 3/27/2024 12:00:00 AM

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Assistant Manager>
  • Checkers - Rally's
  • Anderson, IN
  • Checkers - Rally's - 2110 SR 9 South [Restaurant Supervisor] As an Assistant Manager at Checkers-Rally's, you'll: Build ...
  • 3/27/2024 12:00:00 AM

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2021 - Guest Service Agent - Milano
  • Starhotels
  • Anderson, IN
  • As Guest Service Agent, you will serve as a key point of contact for our Guests throughout their stay with us. You will ...
  • 3/25/2024 12:00:00 AM

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General Manager
  • Smoothie King
  • Fishers, IN
  • Job Description Job Description The General Manager contributes to Smoothie King’s success by leading his/her team to cr...
  • 3/25/2024 12:00:00 AM

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Team Member
  • Hardee's
  • Greenfield, IN
  • Team Member - Hardee's Are you a highly skilled and motivated individual looking for an immediate opportunity to join a ...
  • 3/24/2024 12:00:00 AM

Muncie /ˈmʌnsi/ is an incorporated city and the seat of Delaware County, Indiana. It is located in East Central Indiana, about 50 miles (80 km) northeast of Indianapolis. The United States Census for 2010 reported the city's population was 70,085. It is the principal city of the Muncie metropolitan statistical area, which has a population of 117,671. The Lenape (Delaware) people, who arrived in the area in the 1790s, founded several small villages, including one known as Munsee Town, along the White River. The small trading post, renamed Muncietown, was selected as the Delaware County seat and...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for FRONT DESK CLERK jobs
$25,824 to $34,106
Muncie, Indiana area prices
were up 1.3% from a year ago

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