FRONT DESK CLERK jobs in Mount Prospect, IL

Responsibilities:
- Greet and welcome tenants in a friendly and professional manner
- Check-in and out tenants, ensuring accuracy of information
- Provide information about hotel facilities
- Handle tenants inquiries, requests, and complaints promptly and courteously
- Maintain accurate records of tenants interactions and transactions
- Handle cash transactions accurately and securely
- Looking for night shift 11pm to 7am 5 days a week
- We are a SRO Hotel. We do Monthly and Weekly only and open 24 hours.

Skills:
- Excellent customer service skills with a friendly and approachable demeanor
- Strong communication skills, both verbal and written
- Bilingual or multilingual proficiency is a plus
- Knowledge of hotel operations and front desk procedures
- Strong problem-solving skills to resolve guest issues effectively
- Attention to detail to ensure accuracy in tenants information and transactions
- Professional phone etiquette with the ability to handle calls professionally and efficiently

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.

If you are passionate about providing exceptional customer service in a hospitality setting, we invite you to apply for the position of Front Desk Agent. Join our team and be part of creating memorable experiences for our guests.

Job Type: Full-time

Pay: $14.00 - $16.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Every weekend
• Holidays
• Monday to Friday
• Night shift
• Weekends as needed

Work setting:

• In-person

Work Location: In person