FRONT DESK CLERK jobs in Fort Wayne, IN

FRONT DESK CLERK interacts with the customer to ensure that guest check-in, check-out, and billing are carried out efficiently. Answers questions about the facility's policies and services. Being a FRONT DESK CLERK makes advance reservations and handles special requests. Issues invoices and collects room fees. Additionally, FRONT DESK CLERK handles or appropriately escalates customer service issues. Performs administrative duties such as answering phones, cleaning work space, and assisting managers and supervisors as needed. Requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The FRONT DESK CLERK works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a FRONT DESK CLERK typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)

H
Front Desk Clerk/Night Auditor
  • Hyatt Place Fort Wayne NW
  • Fort Wayne, IN FULL_TIME
  • Come join our team at the NEW Hyatt Place! We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you.

    We have positions open that could include a combination of 2nd and 3rd shifts and full time 2nd shift.

    Ultimately, you will help create a pleasant and memorable stay for our guests.

    Responsibilities

    • Perform all check-in and check-out tasks
    • Manage online and phone reservations
    • Inform customers about payment methods and verify their credit card data
    • Register guests collecting necessary information (like contact details and exact dates of their stay)
    • Welcome guests upon their arrival and assign rooms
    • Provide information about our hotel, available rooms, rates and amenities
    • Respond to clients’ complaints in a timely and professional manner
    • Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
    • Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
    • Up-sell additional facilities and services, when appropriate
    • Maintain updated records of bookings and payments

    Skills

    • Work experience as a Hotel Front Desk Agent, Receptionist or similar role
    • Understanding of how travel planning websites operate, like Booking and TripAdvisor
    • Customer service attitude
    • Excellent communication and organizational skills

    Job Type: Full-time

    Pay: $13.00 - $15.00 per hour

    Benefits:

    • Dental insurance
    • Health insurance
    • Paid time off
    • Vision insurance

    Schedule:

    • 8 hour shift

    Work setting:

    • In-person

    Work Location: In person

  • 1 Month Ago

H
Front Desk
  • Hampton Inn & Suites Fort Wayne, IN
  • Fort Wayne, IN FULL_TIME
  • Company OverviewWe provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growt...
  • 11 Days Ago

Q
Hotel Front Desk Supervisor
  • Quality Inn Fort Wayne
  • Fort Wayne, IN FULL_TIME
  • We’re in search of a hotel front desk manager that will provide exceptional service, so every guest who stays with us becomes a repeat customer. You’ll be the face of the operation and the first perso...
  • 21 Days Ago

D
Eligibility Assistant - Front Desk
  • DFR
  • Huntington, IN FULL_TIME
  • Overview THIS POSITION IS LOCATED IN HUNTINGTON, INDIANA Knowledge Services has a great opportunity for a strong customer service focused individual who wants to make a difference in their daily work ...
  • 21 Days Ago

D
Eligibility Assistant -Front Desk
  • DFR
  • Huntington, IN FULL_TIME
  • Overview THIS POSITION IS LOCATED IN BLUFFTON, INDIANA Knowledge Services has a great opportunity for a strong customer service focused individual who wants to make a difference in their daily work li...
  • 21 Days Ago

S
Front desk receptionist
  • Sono Bello Body Contouring Centers
  • Fort Wayne, IN FULL_TIME
  • A career at Sono Bello means being part of a dynamic and high energy work environment, where each one of our team members can make a difference. We love what we do, and it shows, we are the national l...
  • 22 Days Ago

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0 FRONT DESK CLERK jobs found in Fort Wayne, IN area

A
Guest Services Lead
  • amzap.org
  • Fort Wayne, IN
  • Join the zoo team! Every employee is an important part of the mission and success of the Fort Wayne Childrens Zoo. As a ...
  • 3/28/2024 12:00:00 AM

C
Team Member
  • Checkers and Rally's
  • Fort Wayne, IN
  • PURPOSE OF YOUR WORK At Checkers & Rally's we make a difference in people's lives by serving our Franchisees, Teams, and...
  • 3/28/2024 12:00:00 AM

C
Team Member
  • Checkers/Rally's
  • Fort Wayne, IN
  • PURPOSE OF YOUR WORK At Checkers & Rally's we make a difference in people's lives by serving our Franchisees, Teams, and...
  • 3/28/2024 12:00:00 AM

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Server Must be able to sell Beer & Wine - Free Movies!
  • Regmovies
  • Fort Wayne, IN
  • ** Server Must be able to sell Beer & Wine - Free Movies!** **Job Category****:** Floor Staff - Theatre **Requisition Nu...
  • 3/26/2024 12:00:00 AM

T
Front Desk Agent
  • The Bradley
  • Fort Wayne, IN
  • About Us: At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospi...
  • 3/25/2024 12:00:00 AM

W
Guest Service Representative
  • White Lodging Services Corp.
  • Fort Wayne, IN
  • **Guest Service Representative** **Job Description** Summary: The GSR II completes guest registration, room assignments,...
  • 3/24/2024 12:00:00 AM

C
Assistant Manager-Franchise - 9196 - E. State Blvd-Ft Wayne, IN (Fort Wayne, IN)
  • Checkers Drive-In Restaurants, Inc.
  • Fort Wayne, IN
  • The Assistant Manager works closely with and reports to the General Manager. They are the "Every Day" leader for the Res...
  • 3/24/2024 12:00:00 AM

R
Server 21+ Beer & Wine - Free Movies!
  • Regmovies
  • Fort Wayne, IN
  • ** Server 21+ Beer & Wine - Free Movies!** **Job Category****:** Floor Staff - Theatre **Requisition Number****:** SERVE...
  • 3/24/2024 12:00:00 AM

Fort Wayne is a city in the U.S. state of Indiana and the seat of Allen County, United States. Located in northeastern Indiana, the city is 18 miles (29 km) west of the Ohio border and 50 miles (80 km) south of the Michigan border. With a population of 253,691 in the 2010 census, it is the second-most populous city in Indiana after Indianapolis, and the 75th-most populous city in the United States. It is the principal city of the Fort Wayne metropolitan area, consisting of Allen, Wells, and Whitley counties, a combined population of 419,453 as of 2011. Fort Wayne is the cultural and economic c...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for FRONT DESK CLERK jobs
$26,119 to $34,495
Fort Wayne, Indiana area prices
were up 1.3% from a year ago

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