FRONT DESK CLERK interacts with the customer to ensure that guest check-in, check-out, and billing are carried out efficiently. Answers questions about the facility's policies and services. Being a FRONT DESK CLERK makes advance reservations and handles special requests. Issues invoices and collects room fees. Additionally, FRONT DESK CLERK handles or appropriately escalates customer service issues. Performs administrative duties such as answering phones, cleaning work space, and assisting managers and supervisors as needed. Requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The FRONT DESK CLERK works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a FRONT DESK CLERK typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
To provide the highest level of service possible to our guests by following standards for professional, aggressive hospitality. Responsible for checking guests into and out of the hotel. Posts charges to guestrooms, verify credit cards, balances bank at the end of the shift. Distributes information to guests in a timely manner. Assists in rectifying guests' questions and concerns.
Apply online at www.marriottshoalsjobs.com
Job Type: Full-time
Pay: $12.00 per hour
Benefits:
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Application Question(s):
Work Location: In person
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