FRONT DESK CLERK jobs in Buffalo, NY

The Hampton Inn is currently looking for a self-motivated, guest-focused candidate for Front Desk.

We are looking for a full time position with 4 shifts weekly. 2 shifts will be 7am-3pm and 2 shifts will be 3pm-11pm.

The successful candidate will be welcoming, efficient, professional, and determined to deliver a quality product with sensational service to every guest every time.

As Front Desk Representative the employee is the first point of contact with the guest. Not only responsible to check guests in and out but will ensure that each guest is more than comfortable with their stay and provide guests with the best possible service

Duties include:

• Accurate handling of guest reservation, check-in, check-out, payment, including credit card and cash handling procedures
• Proficient administration of the hotel's electronic reservation system
• Prompt, friendly response to guest requests or concerns with follow-up to ensure satisfaction
• Compliance with hotel safety programs and brand procedures, including emergency and security systems
• Supplying information on hotel services and area information and directions

Applicant must have basic computer skills, as well as an ability to multitask.

Must be available to work weekends and holidays.

Hotel is located on Rainbow Blvd across from the Seneca Niagara Casino.

Please apply by sending your resume in or apply in person at the hotel located at 501 Rainbow Blvd.

Job Types: Full-time, Part-time

Pay: $15.00 - $17.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Schedule:

• 8 hour shift
• Evening shift
• Every weekend

Work setting:

• In-person

Work Location: In person