FRONT DESK CLERK interacts with the customer to ensure that guest check-in, check-out, and billing are carried out efficiently. Answers questions about the facility's policies and services. Being a FRONT DESK CLERK makes advance reservations and handles special requests. Issues invoices and collects room fees. Additionally, FRONT DESK CLERK handles or appropriately escalates customer service issues. Performs administrative duties such as answering phones, cleaning work space, and assisting managers and supervisors as needed. Requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The FRONT DESK CLERK works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a FRONT DESK CLERK typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Now hiring: are you looking to be a part of a new growing climbing business. Do you have a passion for climbing as well as sales and being a vital role to help us build our membership, guided programs and overall ambassador for the brand.
Front Desk: Full Time/Part Time- This position is customer service focused. This includes but is not limited to checking in customers, gym orientation, renting out gear, POS knowledge, basic cleaning of gear and gym, opening and closing of gym, talking about our programs. This position is nights and weekends. The ideal candidate has a climbing background as well as previous sales and or retail experience. First Aid & CPR (required) could also acquire during employment. Pay $15-$17 based on experience and any additional certifications (CWI, SPI, route setting experience & more) other perks gym membership, year-end bonus, climbing shoe allowance
Job Types: Full-time, Part-time
Pay: $15.00 - $17.00 per hour
Experience:
Ability to Commute:
Ability to Relocate:
Work Location: In person
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