Fraud Prevention Supervisor jobs in Roswell, NM

Job Description Summary

Hourly rate based on experience, starting rate of $19-$21

Kohl's offers a variety of benefits to associates depending on full-time / part-time status and work hours, including : WORK LIFE BALANCE (PTO, Vacation Buy Program, Parental Leave), HEALTH & WELLNESS (Medical, Dental, Vision and other short and long term disability programs, Emergency health and wellness programs such as Accident Protection Plans, Critical Illness Plans and more), SAVINGS & RETIREMENT BENEFITS (401k, Flexible Spending Accounts and associate discount programs with Kohl's partners), INSURANCE PROGRAMS (Life Insurance for you, your family or your pet, as well as other protection programs), LIFE EVENTS (Legal and adoption assistance benefits), and ASSOCIATE EDUCATION BENEFIT PROGRAM (100% paid tuition).

At Kohl’s our strategy is to become the most trusted retailer of choice for the active and casual lifestyle. Be part of a team culture that values diversity and inclusion, works hard to help each other succeed, and celebrates each other's wins to deliver a best-in-class experience for our customers.

This position improves company profitability by developing and maintaining effective LP programs to reduce exposure to theft and increase associate awareness.

Do you love . . . investigating losses from beginning to end?

Are you energized . . . by teaching and training fellow associates on how to prevent shortage?

Do you enjoy . . . working with a cross functional team of executives and leaders of a store?

Job Description

ACCOUNTABILITIES

DEVELOP AND IMPLEMENT EFFECTIVE INTERNAL AND EXTERNAL LOSS PREVENTION PROGRAMS

Identifies theft trends within assigned location

Develops and implements theft prevention strategies to reduce exposure

Develops and implements store awareness programs addressing theft, safety, inventory and shortage control

Oversees the stores Electronic Article Surveillance (EAS) and product protection programs

Conducts internal investigations in compliance with Kohl's guidelines

Conducts surveillance and apprehension in compliance with Kohl's guidelines.

ASSESS AND MAINTAIN EFFECTIVE INTERNAL AND EXTERNAL STORE LOSS PREVENTION PROGRAMS

Assesses operational and shortage control procedures

Communicates assessment results to store management

Conducts inspections to ensure store is in compliance with Kohl's policies and procedures

Works to create a culture of honesty and impression of control in the store

DEVELOP AND SUPERVISE LOSS PREVENTION ASSOCIATES

Supervises Loss Prevention Officers and Loss Prevention Service Specialists

Maintains customer service awareness

Communicates new and updated policies

Recruits and trains new LP Associates

Provides input to DLPM on performance and disciplinary issues of associates and provides additional input to DLPM for associate performance appraisals

QUALIFICATIONS

REQUIRED

Strong interpersonal communications skills

PREFERRED

Prior experience in Loss Prevention or educational background in Loss Prevention, security or law enforcement

Knowledge of surveillance and apprehension techniques

Knowledge of or ability to learn Microsoft Word, Excel and various other computer programs

Pay Starts At : $17.25

Last updated : 2024-03-22