Fraud Prevention Supervisor jobs in Minnesota

Fraud Prevention Supervisor supervises fraud detection associates in their effort to identify and prevent future fraud. Leads cross-functional initiatives to proactively detect and prevent fraud from occurring. Being a Fraud Prevention Supervisor regularly reviews the team's work product and makes recommendations as needed. Researches, documents, and implements best practices in the fraud prevention industry. Additionally, Fraud Prevention Supervisor analyzes current processes and procedures and makes recommendations to promote more effective operations. Provides training and guidance to new employees. Typically requires a bachelor's degree. Typically reports to a manager. The Fraud Prevention Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Fraud Prevention Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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Fraud Prevention Specialist
  • The First National Bank of Bemidji
  • Bemidji, MN FULL_TIME
  • POSITION SUMMARY

    This position serves primarily external customers; however, responsibilities also include serving internal customers whenever the opportunity presents itself.

    This position does not involve direct day to day supervision of employees.

    Confidentiality of customer information cannot be overstated. It is expected that all customer information be kept in the strictest confidence. We must do whatever it takes to ensure that our relationships with the public are not jeopardized.

    The purpose of this position is to provide excellent customer service while minimizing bank losses, including both financial and reputational. The position is responsible for maintaining compliance with Regulation E through the investigation and resolution of unauthorized transfers and transactions, and additionally is a resource regarding identity theft claims and other types of fraud.

    SKILLS & ABILITIES

    • Customer Service: Responds promptly to customer inquiries using effective and clear oral and/or written communication. Understands the importance of customer satisfaction and retention
    • Accountability: Capable of exercising good judgement and confidence to execute
    • Professionalism and Attitude: Present self in a professional manner, and exhibit positive attitude
    • Attention to Detail: Regularly produces accurate work and exhibits pride in quality of work, while correcting imperfections without prompting
    • Time Management: Meets deadlines through careful time management and effective organization of tasks with multiple interruptions
    • Collaboration/Working with Others: Works effectively with peers, management, and independently, self-motivated to succeed
    • Proficient in use of technology
    • Propensity to recognize irregular or suspicious transactions and take steps to resolve issues

    DUTIES & RESPONSIBILITIES

    • Follow error resolution procedures as defined by Regulation E, Electronic Fund Transfer Act (Reg E)
    • Research and maintain detailed records of POS/ATM errors, offages and charges, including losses and recoveries
    • Recognize and resolve identity theft claims
    • Recognize and resolve internet/telephone scams
    • Assist CSRs and Customer Transaction Representatives with the resolution of check fraud and counterfeit items
    • Work closely with the BSA Officer to identify suspicious activity and conduct fraud research for required reporting
    • Provide fraud education internally and externally
    • Monitor newsbytes from regulatory and fraud trade organizations, including notifications of fraudulent items
    • Develop and maintain external contacts/resources such as MBA Legal, Fiserv Card Services, and other local banks to assist in resolving risk/fraud related situations
    • Initiate reports with law enforcement on the bank’s behalf for cases in which the bank is the victim; this potentially includes court appearances
    • Develop and maintain written procedures for each of the fraud related duties
    • Gain knowledge of MasterCard Operating Rules as they relate to FNBB and the MasterCard debit card program
    • Research reports generated by CaseTracker fraud detection software
    • Gain broad knowledge of bank products and services
    • Investigate disputed transactions and file chargebacks to attempt to recover funds
    • Track and report fraud statistics for use of the Information Security Committee and/or Chief Risk Officer, as well as other department-specific fraud data, such as Zelle
    • Complete Incident Reports under the direction of the Chief Risk Officer, Information Security Officer, and/or BSA Officer
    • Recognize cross selling opportunities for other products and services offered at FNBB
    • Ensure backups for the position are properly and thoroughly trained
    • Attend required staff meetings
    • Follow security procedures
    • Support a diverse and inclusive culture
    • Abide by all policies, procedures, and expectations set forth in the Employee Manual or requested by management
  • Just Posted

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Group Internal Control Manager – Internal Control and Fraud Prevention unit
  • Statkraft
  • Oslo, MN FULL_TIME
  • Beskrivelse av bedriftenStatkraft has been making clean energy possible for over a century. That’s what we offer. 125 years of unrivalled expertise in supplying the world with what it needs most. We e...
  • 10 Days Ago

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Loss prevention supervisor
  • Kohl's
  • Duluth, MN FULL_TIME
  • Job Description Summary Improve company profitability by developing and maintaining effective LP programs to reduce exposure to theft and increase associate awareness. Do you love . . . investigating ...
  • 24 Days Ago

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Intervention and Prevention Program Supervisor
  • Domestic Abuse Project
  • Minneapolis, MN FULL_TIME
  • Position Overview: DAP is currently seeking a full-time Supervisor for our Intervention and Prevention Program. This position primarily works with individuals who have used abusive behavior in a group...
  • 17 Days Ago

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Full-Time Loss Prevention Supervisor
  • KOHLS
  • Bloomington, MN FULL_TIME
  • Hourly rate based on experience, starting rate of $19.50-$24.90Improve company profitability by developing and maintaining effective LP programs to reduce exposure to theft and increase associate awar...
  • 7 Days Ago

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Full-Time Loss Prevention Supervisor
  • KOHLS
  • Duluth, MN FULL_TIME
  • Hourly rate based on experience, starting rate of $18.10-$23.10 Improve company profitability by developing and maintaining effective LP programs to reduce exposure to theft and increase associate awa...
  • 1 Month Ago

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Juvenile Supervision Officer - Juvenile Detention - 12
  • Brazos County
  • Bryan, TX
  • Job Description General Summary: Maintains care, custody, and control of juveniles in custody at the Juvenile Detention ...
  • 3/29/2024 12:00:00 AM

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RN PD ED OVERLOOK
  • Atlantic Health System
  • Summit, NJ
  • Job Description Responsible for working with other healthcare professionals to help treat patients with various injuries...
  • 3/29/2024 12:00:00 AM

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Patient Service Representative Overlook and 281
  • Tenet Healthcare Corporation
  • San Antonio, TX
  • **Patient Service Representative Overlook and 281** **Job ID:** 2005041983 **Date posted:** 11/04/2021 **Facility:** Sta...
  • 3/29/2024 12:00:00 AM

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Juvenile Supervision Officer
  • Collin County
  • McKinney, TX
  • This position works a unique schedule of 12-hour shifts that provides 3 to 4 days off in a row every week. Starting at $...
  • 3/28/2024 12:00:00 AM

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Juvenile Supervision Officer
  • Midland County, TX
  • Midland, TX
  • Salary : $44,294.76 Annually Location : Midland, TX Job Type: Full-Time Job Number: 2019-00273 Department: Juvenile Dete...
  • 3/28/2024 12:00:00 AM

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Community Manager - Overlook Apartments
  • Asset Living
  • Palestine, TX
  • Company Overview Asset Living is a third-party management firm and a proven partner in fostering thriving communities na...
  • 3/28/2024 12:00:00 AM

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Assistant Community Manager - Canton Overlook
  • Humphrey Management
  • Baltimore, MD
  • We welcome applications from professionals in the hospitality, retail, restaurant, and construction industries. Humphrey...
  • 3/27/2024 12:00:00 AM

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Food Service Coordinator-FT supervisory role
  • Fresh Thyme
  • Food Service Coordinator-FT supervisory role page is loaded **Food Service Coordinator-FT supervisory role** **Food Serv...
  • 3/26/2024 12:00:00 AM

Minnesota (/ˌmɪnɪˈsoʊtə/ (listen)) is a state in the Upper Midwest and northern regions of the United States. Minnesota was admitted as the 32nd U.S. state on May 11, 1858, created from the eastern half of the Minnesota Territory. The state has a large number of lakes, and is known by the slogan the "Land of 10,000 Lakes". Its official motto is L'Étoile du Nord (French: Star of the North). Minnesota is the 12th largest in area and the 22nd most populous of the U.S. states; nearly 60% of its residents live in the Minneapolis–Saint Paul metropolitan area (known as the "Twin Cities"). This area i...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Fraud Prevention Supervisor jobs
$64,920 to $88,703

Fraud Prevention Supervisor in Florence, SC
The fraud prevention supervisor will most likely be performing a variety of tasks and assignments.
February 10, 2020
Fraud Prevention Supervisor in Ventura, CA
Typically requires 1 years of direct experience in fraud detection.
December 14, 2019
Fraud Prevention Supervisor in Colorado Springs, CO
Maintain working knowledge of all fraud related applications and products.
December 16, 2019