Fraud Prevention Supervisor jobs in Massachusetts

This position is remote, but it's essential that candidates reside within 30 miles of the Metro Boston area. The role may occasionally require in-person meetups and travel.

Summary: The Specialist, Fraud Prevention works to prevent and detect fraudulent activity on accounts.

Responsibilities:

• Identify suspicious transactions resulting from counterfeit cards, account takeover, and data breaches.
• Review ACH and international money transfers.
• Analyze sophisticated datasets to detect and prevent known or emerging fraud trends.
• Review daily, weekly, and monthly reports crafted to recognize and inhibit fraud.
• Build solutions relating to client and cardholder requests.
• Manage fraud, travel, and decline escalation queue.
• Find opportunities for false positive reduction to improve cardholder experience.
• Suggest new fraud reports or defenses, as well as improvements to existing fraud processes.
• Contribute to the documentation and/or creation of all fraud processes and procedures.
• Supervise and manage cardholder website risk engine.

Qualifications:

• Bachelor’s degree or 2 years of professional experience.
• Proficient in Microsoft Office with focus on Excel and Word.
• Experience using data mining tools (SQL/Snowflake preferred).

The base salary range for this position is between $42,570.00 to $53,550.00 with eligibility for an annual bonus. The actual base salary offered depends on a variety of factors, including but not limited to the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, business needs, and market demand. Our competitive benefits includes medical, dental, vision, wellness, 401(k) matching, unlimited PTO, work from anywhere, generous parental leave, and more! Our job titles may span more than one career level. All candidates are encouraged to apply.

This position can be office-based, hybrid, or fully remote in the continental United States. Onbe’s employee base is mostly clustered in the Eastern and Central time zones, with offices in suburban Philadelphia and suburban Chicago. Some periodic travel may be required.