Fraud Prevention Manager manages a team of analysts responsible for the detection, prevention, and mitigation of fraudulent transactions. Develops cross-functional initiatives to proactively detect and prevent fraud from occurring. Being a Fraud Prevention Manager approves and implements recommendations for process and procedure improvements. Reviews and implements best practices in the fraud prevention industry. Additionally, Fraud Prevention Manager ensures compliance with all relevant anti-fraud regulations and standards. Creates reports outlining trends, risks, and mitigation strategies. Requires a bachelor's degree. Typically reports to a director. The Fraud Prevention Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Fraud Prevention Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
The Director, Fraud Operations plays an integral role for leading OnPoint’s Fraud Department in understanding the larger fraud landscape, and taking strategic and operational measures to prevent or mitigate fraud losses within the organizations risk tolerance.
This is a high-caliber and trusted leader for a fraud operations team, manager, and analyst who combine to review payment and deposit activity for fraud patterns, and take appropriate action. This includes oversight and accountability for credit and debit card risk rules, online account opening, and sources of account funding, inbound and outbound payments made through all channels (digital and in-person).
This position works closely with internal partners, such as Retail; Digital; Operations; Technology, BSA/AML, and PMO, as well as external vendors providing risk tools like Fiserv, Verafin, and FIS Global. Fostering these partnerships to identify areas of evolving risk, and understanding change management to execute strategies are cornerstones for success in this role.
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