Fraud Prevention Manager jobs in San Bernardino, CA

Company Overview

ViiV Healthcare is a global specialty HIV company, the only one that is 100% focused on researching and delivering new medicines for people living with, and at risk of, HIV. ViiV Healthcare is highly mission-driven in our unrelenting commitment to being a trusted partner for all people living with and affected by HIV. Our aim is to think, act, and connect differently through a focus on education on for the prevention and treatment for HIV. We go to extraordinary lengths to deliver the sorts of breakthroughs, both in prevention, treatments, care solutions and communities, that really count. We go beyond the boundaries of medicine by taking a holistic approach to HIV through developing and supporting sustainable community programs and improving access to care. We are fully committed to push through every challenge until HIV/AIDS is eradicated. ViiV Healthcare has played a significant part in delivering breakthroughs that have turned HIV into a manageable health condition. We offer the largest portfolio of HIV medicines available anywhere, and we continue our work to cater for the widest possible range of needs in response to the HIV epidemic.

We are aware of how much is at stake for those at-risk or affected by HIV and we show up every day 100% committed to the patients. Our work culture is fast-paced, diverse, inclusive, competitive, and caring. But ViiV Healthcare isn't just somewhere to work - it's a place to belong, an invitation to bring your very best, and a team full of impact-driven team members who are hungry to make a difference.

While we have been improving lives of HIV patients for 30 years, this is an especially exciting time to be at ViiV Healthcare, as we evaluate novel approaches to treatment and prevention that could further reduce the impact of HIV on individuals and communities.

Position Overview

ViiV Healthcare is seeking an experienced, results-driven professional in Specialty Sales for the position of Territory Account Manager (TAM). The ability to thrive in a fast-paced, complex environment and work with HCPs to adopt a new approach to HIV Prevention will be essential to delivering success in this role. Additionally, the abilities to partner cross-functionally and to remain highly adaptable will be critical. It is expected that the successful candidate will have demonstrated experience in developing strategic business plans with specific, measurable, action-oriented objectives in accordance with territory and account level goals.

Successful outcomes will include selling to HCPs, servicing their accounts, and being aligned to ViiV Healthcare's mission of leaving no person with HIV behind.

Reporting To

• Regional Sales Director (first line leader)
• Area Vice President of Sales (second line leader)

Key Relationships to Drive Success

• Marketing
• Senior Sales Leaders
• Apretude, Dovato and Cabenuva sales teams
• Field Strategy and Operations
• Market Access
• Medical Science Liaison (MSL)
• Field Reimbursement Managers (FRM)
• Community Medical Liaisons/Contract Nurses
• Community Engagement Specialists (CES)
• HCPs - private practice, community clinics, and integrated systems
• Physician Support Staff
• Broader HIV community (Aids Service Orgs)
• Local business, regulatory and legal stakeholders
• Specialty Pharmacies

This role will provide YOU the opportunity to lead key activities to progress YOUR career, these responsibilities include some of the following:

• Deliver Results Through Exceptional Sales and Service

• Identify, target, and win new business by working with HCPs to adopt a new approach to HIV Treatment
• Engage with HCPs, nurses, staff, and administrators to accurately understand the clinical, organizational, and financial challenges and opportunities within target accounts.
• Leverage data analytics, business acumen, and market expertise to identify high priority prospects.
• Prepare and execute business plans that are tailored to the unique needs of each ViiV customer.
• Coordinate, engage, and partner with multiple cross-functional team members (i.e., Clinical Nurse Educators and Field Reimbursement Managers) to deliver an integrated product experience to customers.
• Maintain a portfolio-based selling mindset and close internal communication loops to ensure customers experience a cohesive, integrated ViiV Healthcare
• Provide exceptional customer service by proactively anticipating and addressing needs and requests.
• Exceptional teamwork and collaboration between prevention and treatment TAMs enabling a ONE ViiV Healthcare approach in shared customer accounts.
• Deliver and adapt execution plans to achieve performance goals and objectives utilizing; KPIs, scaling of successes, business problem solving, etc.
• Develop and foster external relationships with key influential customers and thought leaders.

Compliance, Accountabilities, and Values Based Culture

• Act in ways consistent with ViiV Healthcare's culture, expectations, and values
• Be an agent of change by embracing the ambiguity in a launch environment and seeing setbacks as opportunities to learn and grow.
• Escalate issues and risks when needed; display courage by 'speaking up'
• Understand and follow key compliance and regulatory guidelines.

Basic Qualifications:

We are looking for professionals with these required skills to achieve our goals:

• BA/BS degree required.
• Minimum 5 years pharmaceutical sales experience
• Minimum 3 years specialty experience
• Ability to travel domestically as necessary, which may include overnight travel, majority of time will be spent in market.
• Valid Driver's License

Preferred Qualifications:

If you have the following characteristics, it would be a plus:

• Degree in Business, Marketing, or Life Sciences
• Experience partnering cross functionally within an integrated account team model that includes multiple field-based team members.
• Strong planning and organization skills, analytical ability, business acumen, decision making ability, and problem-solving skills.
• Experience to influence and collaborate cross-functionally in a matrixed environment.
• Excellent written and oral communication skills
• Experience in sales success in complex market access coverage situations
• Experience working with HCPs to procure, manage, and administer cold chain treatment products.
• Knowledge of HIV Prevention
• Injectable experience

#LI-GSK

#LI-ViiV

Please visit to learn more about the comprehensive benefits program ViiV offers US employees. All ViiV employees receive the same benefits options and plans as GSK employee.

Why Us?

At ViiV Healthcare, we will not rest until we leave no person living with HIV behind. Until the 39 million people living with HIV is down to zero, we will continue searching for new ways to limit the impact of HIV.

We are the only pharmaceutical company solely focused on combating, preventing, and ultimately eradicating HIV and AIDS. At ViiV Healthcare, we do things differently. Born out of a partnership between and in 2009, with joining in 2012, we are determined to help end the HIV epidemic. We are guided by our mission to leave no person living with HIV behind and it is this mission that unites our employees located across the globe. We combine expertise in research, manufacturing, policy and more to push the boundaries of what people think is possible in HIV treatment and care. As a result of our connection with GSK, we are able to draw on their proud history and resources. This means that you would receive all the employee benefits offered by GSK.

Living our mission of leaving no person living with HIV behind means keeping inclusion and diversity at the heart of everything we do - from our breakthrough innovation, to our diverse portfolio of medicines as well as the work we do to partner with HIV communities. Having a diverse team and a truly inclusive culture where we're all able to be ourselves and feel like we belong will make us an even stronger team, better able to perform as a business and deliver on our mission to leave no person living with HIV behind.

If you require an accommodation or other assistance to apply for a job at ViiV, please contact the ViiV Service Centre at 1-877-694-7547 (US Toll Free) or 1 801 567 5155 (outside US).

ViiV is an Equal Opportunity Employer and, in the US, we adhere to Affirmative Action principles. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class.

Important notice to Employment businesses/ Agencies

ViiV does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact ViiV's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to ViiV. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and ViiV. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of ViiV. ViiV shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.

Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, ViiV may be required to capture and report expenses ViiV incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure ViiV's compliance to all federal and state US Transparency requirements. For more information, please visit ViiV's Transparency Reporting site.