Fraud Prevention Manager jobs in Kalamazoo, MI

Prevention Works is transforming our community by improving the health and quality of life for all. This is accomplished by providing transformative, evidence-based services to youth and families throughout the greater Kalamazoo community. We’re giving individuals tools to make healthy decisions.

Job Type Full-Time Reports To Senior Program Manager

Job Classification Exempt (Salaried) Manages People Yes

SUMMARY

The Program Manager is a strong leader, effective problem solver, strategic thinker and has a strong passion for health education and serving youth and families in our community. Through effective programs and services, this role empowers individuals, youth, and families to make healthy decisions with the overall outcome of impacting the community’s health. The Program Manager is responsible for building strong relationships and engaging with partners and participants. The Program Manager possesses a strong skillset in coaching and development and is responsible for the personal and professional development of their team.

YOU’LL BE RESPONSIBLE FOR:

Strategy Planning

Working with big ideas and the skills necessary to prioritize, and turn those ideas into services for the community:

· Work with Senior Program Manager to develop program budget projections

· Monitor annual program plan and budget expenses

· Conduct needs assessments at community/ individual levels for program alignment

· Learn all programs; serve as program manager in other areas as needed

· Apply evidence-based strategies for curriculum development and implementation

· Assist with program facilitation and support staff at program sites as needed

· Develop and implement data informed program enhancements to increase cultural relevancy and address societal norms and trends

· Oversee data and evaluation to assess achievement of goals, objectives, and outcomes

· Provide program oversight to identify lessons learned to continuously improve program design and delivery

· Maintain detailed internal records

People

Develop and manage a team of Facilitators to advance our work, PW’s brand, and culture:

· Hire, train, engage and retain staff

· Provide coaching and professional development

· Lead performance management of program staff

· Care about people, not just process or productivity

· Build team trust in order to foster self-driven action

· Collaborate effectively with PW leadership

· Open to receive feedback, both positive and constructive

· Set and model organizational culture committed to equity and inclusion

· Build pipeline of potential staff through networking and community engagement

External Partnerships Community Engagement

Serving as a leader internally and externally:

· Know our services and impact

· Collaborate with partners/schools to pilot new initiatives and curriculum

· Maintain community relations, collaboration, and strategic partnerships

· Take initiative to establish new partnerships and collaborative relationships

· Responsible for assistance and attendance at designated community partnerships

· Recruit participants from underserved communities for programs and services

· Assist with marketing and social media components including success stories, photos, interviews, letters of support

Other

· Model professional, responsible behavior when representing Prevention Works.

· Maintain confidentiality and respect Prevention Works resources.

· Other duties as assigned consistent with the goals of Prevention Works.

EDUCATION and EXPERIENCE

· Relevant degree or experience

· Minimum of two years of experience in coordination of programs and services is required.

· Minimum of two years of managing, coaching, and developing people is required.

· Certified Prevention Specialist or actively obtaining certification preferred. Certification required within two years of hire. Must maintain certification requirements

SKILLS, KNOWLEDGE, and other COMPETENCIES

· Technical skills: Word, Excel, Power Point, Mailchimp, Google platform

· Strong organization skills, demonstrated ability to successfully execute service

· Proven ability to build and sustain successful partnerships throughout the community

· Demonstrably strong communication skills- written, verbal, for large and small groups

· Experience facilitating and leading presentations and/or trainings

· Commitment to social justice work

· Comfortable having difficult conversations and demonstrate conflict resolution skills

· Must have an understanding of the culture and the community we serve

OTHER REQUIREMENTS

· Valid driver's license and access to reliable transportation to all assigned work locations

Meet the requirements for the background check process.

PHYSICAL REQUIREMENTS

These work environment characteristics are representative of those encountered while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· Regular standing, walking, crouching, bending, pushing, or pulling, and climbing stairs with ability to occasionally lift up to 25 pounds

· Ability to work proficiently with computers and other office equipment and to use fine motor hand skills

· Understand, speak, read, and write fluent English

· Ability to communicate verbally and to accurately hear, with hearing correction

IT’S HELPFUL IF:

· You have knowledge and experience with the greater Kalamazoo community and have established relationships with community members

· You’ve received training in crucial conversations

· You bring a sense of humor that is both empowering and kind

YOU’D LOVE WORKING AND LEADING HERE IF:

· You’re energized and passionate for the mission of Prevention Works and our values

· You’re self-motivated and driven

· You communicate clearly and efficiently. You can explain anything to anyone.

· A busy inbox and an active to-do list doesn’t stress you out

· A fast-paced workplace where no day looks the same

· You demonstrate flexibility and adaptability when working with community partners, organizational staff and program sites

· You’re detail-oriented: you love a clean spreadsheet and well-edited report or communication to your team

· You’re a problem solver at heart, not afraid to try new things and come with solutions.

· You appreciate being part of a small, close-knit team: engaging in dialogue to find creative solutions to organization-wide problems, and willing to jump in to assist another team member

HOURS: Full-time; Monday through Friday plus evenings and weekends as needed. Expanded hours during events may be required.

LOCATION: Kalamazoo, MI.

SALARY & BENEFITS: $50,000, generous time off, and a flexible work environment

Prevention Works is committed to building a diverse organization dedicated to our core values with a commitment to shared acceptance, equity, and inclusion.

Job Type: Full-time

Pay: $50,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Education:

• High school or equivalent (Preferred)

Experience:

• coordinating programs and services: 2 years (Preferred)
• people management: 2 years (Preferred)

Work Location: In person