Fraud Prevention Associate jobs in the United States

Fraud Prevention Associate researches and analyzes potential customer fraud cases to identify and prevent future fraud. Reviews and responds to suspected fraudulent service requests and identifies fraudulent transactions using various research methods. Being a Fraud Prevention Associate follows standard procedures to document a loss and prepares a summary and reconciliation. Communicates the status and resolution of the incident to the customer and/or bank. Additionally, Fraud Prevention Associate identifies areas that need increased security procedures or software to protect customer accounts. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Fraud Prevention Associate works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Fraud Prevention Associate typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)

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Fraud Prevention Associate I
  • iHerb
  • Irvine, CA FULL_TIME
  • Job Summary: 

    The Fraud Prevention Associate I reviews potential fraudulent credit card transactions for the prevention and the detection of fraud in a card not present environment. The Fraud Prevention Associate authenticates transactions and customers in real time using multiple data sources and complex data sets with a high degree of accuracy. 

    Job Expectations:

    • Be responsible for monitoring numerous real-time queues, reviewing for risky transactions and other abuse methods 
    • Analyze customer accounts and transactions to identify and prevent fraudulent activity
    • Identify areas which require improvement and drive improvement of internal processes
    • Collaborate with multiple departments and teams to improve our fraud prevention strategy  
    • Research fraud and user behavior, both existing and emerging, contributing to improve fraud prevention mechanisms, processes and tools
    • Acquire strong knowledge of the world of fraud including prevention technologies and techniques
    • Dispute and manage Chargeback/dispute rates. Monitor and adapt to emerging trends
    • Team player capable of learning and sharing knowledge in remote environment
    • Flexibility to work various shifts

     

    The duties and responsibilities described above may provide only a partial description of this position. This is not an exhaustive list of all aspects of the job.  Other duties and responsibilities not outlined in this document may be added as necessary or desirable, with or without notice.

     

    Knowledge, Skills and Abilities:

    Required:         

    • Proven problem solver with strong analytical skills.
    • Accuracy and attention to detail required. 
    • Quick thinker and fast learner with demonstrated decision making skills. 
    • Extremely proactive and naturally inquisitive.
    • Ability to identify patterns and formalize complex ideas into simple stories. 
    • Proven ability to work effectively in a fast-paced environment 
    • Strong interpersonal, verbal, and written communication skills.
    • Must be self-motivated and have excellent organizational skills that require minimal daily supervision.
    • Team player capable of learning and sharing knowledge in remote environment

    Equipment Knowledge:

    • Experience with Microsoft Office Suite (Word, Excel, PowerPoint)
    • Experience with Google Business Suite (Gmail, Drive, Docs, Sheets, Forms) preferred

    Experience Requirements:

    Generally requires one (1) year in fraud credit/debit cards investigations, preferably in an e-Commerce environment.

    Education Requirements: 

    Bachelor’s Degree in Accounting, Finance, Criminal Justice, Statistics, Banking, or related field required.

     

    #LI-LR1

     

  • 6 Days Ago

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Fraud Prevention Associate
  • onbe
  • Boston, MA FULL_TIME
  • Onbe, a fast-growing FinTech, bringing innovation to a rapidly growing global marketplace, stands for “on behalf.” Because that’s exactly how we work: on behalf of our clients, as their comprehensive ...
  • 26 Days Ago

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Sr. Fraud Prevention Associate
  • Plooto
  • Canada, KY FULL_TIME
  • We are currently hiring full-time in the following Canada locations: Ontario, British Columbia, Nova Scotia. If you are located outside of these provinces, you can still be considered as an applicant ...
  • 18 Days Ago

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Fraud Prevention Associate
  • onbe
  • New York, NY FULL_TIME
  • Onbe, a fast-growing FinTech, bringing innovation to a rapidly growing global marketplace, stands for “on behalf.” Because that’s exactly how we work: on behalf of our clients, as their comprehensive ...
  • 27 Days Ago

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Associate Fraud Prevention Analyst
  • AEG Worldwide
  • Los Angeles, CA FULL_TIME
  • About AXS AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some ...
  • 1 Month Ago

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Associate Fraud Prevention Analyst
  • AXS
  • Los Angeles, CA FULL_TIME
  • About AXS AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some ...
  • 1 Month Ago

Income Estimation for Fraud Prevention Associate jobs
$41,256 to $52,870